Lyca Mobile IT Reviews 

Service no good

Network is no good

I had 2€ in my credit. I bought 5€ more in order to be able to but 200GB package with my credit, but suddenly it said I only had 6.65€ and I couldn’t use it. This is a freaking theft and it’s not the first time with you. So annoying

The registration process made my insides hurt. Price is cheap though, so thanks for that I guess.

Your internet speed is extremely slow. Because of this terrible service, I am leaving Lycamobile and switching to another network. Highly disappointed!

Only after I purchased you say I need a code piscal I do not have so I paid for nothing

I gave for this service a 1 star because I struggled and I was out of data for two days because I couldn’t pay with the credit balance I have on my lyca account I was facing problem trying to pay

It's a scam. There is no way to activate sim cards. No way to get refund.

It dosent work, ive paid but afterwords they tell you you cant register the esim if your not from italy

So disappointed with you. My connection became so unstable si ce July and your modifications k. The net that now my line always come and go. I have enough I will change provider very soon.

The very worst customer experience I have ever had. Never will I contact Lyca again. I have spent 75 EUR and my number still doesn’t work.
The hotline is an AI agent that doesn’t understand me.

The app had many problems and errors when you try to renew the plan with ur account balance

It was not mentioned it is only for Italian citizens.

Very complicated activation, two days later still waiting for my esim. Customer service not helpful. Won't use it and I wouldn't recommend it.

⭐☆☆☆☆ Absolutely disgraceful service. One of the worst experiences I have ever had with a company.

I purchased a Lycamobile eSIM expecting a simple activation process, but instead I got an absolute nightmare. The registration system is unnecessarily complicated, the identity verification process refuses to work, and the customer support chatbot is completely useless. It keeps sending me in circles without providing any actual help or solving the problem.

I paid for a service that I cannot even use. Imagine taking someone’s money and then making it practically impossible for them to activate what they purchased. There is no clear guidance, no effective support, and no straightforward solution. The entire process is frustrating, time-consuming, and completely unacceptable.

As a tourist in Italy, I needed mobile data, not a full-time job trying to troubleshoot a broken registration system. I have wasted far too much time trying to get something as basic as a mobile eSIM to work.

This is an embarrassing level of customer service. A company offering mobile services should make activation simple and accessible, not leave paying customers stranded without internet. I would not recommend Lycamobile to anyone, and I strongly regret purchasing this eSIM.

Save yourself the frustration, the wasted time, and the money. Avoid Lycamobile. Absolutely pathetic.

Great service

Very good service