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Lush Lobster Reviews 

49
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

First time I have used Lush Lobster. They have a very good selection of cards for most occasions which can be easily personalised. I had an issue checking out but contacted the company via phone & me... See more

Rated 5 out of 5 stars

The AI generated, personalised card arrived in super quick time but the image was positioned a little too high, meaning the top of a head was cut off. I got in touch with Lush Lobster and wit... See more

Rated 5 out of 5 stars

Although the website isn’t customer friendly, i am glad that I persevered. I created my own AI generated card and although I wasn’t sure what it would really look like (as you can’t enlarge), I w... See more

Company replied

Rated 4 out of 5 stars

Good card selection, easy to order and prompt delivery and, upon viewing, a quality product . The only small niggle was the limited personalisation capability, regarding the the number of photos and t... See more

Company replied

Company details

  1. Greetings Card Shop
  2. also in
  3. Balloon Shop
  4. Chocolate shop
  5. Flower Delivery
  6. Gift shop

About Lush Lobster

Written by the company

Lush Lobster

Lush Lobster is a UK-based online greeting card and gift shop. It first started with personalised greeting cards, but over time the range grew to include flowers, chocolates, soft toys, balloons and other gifts too. The idea was simple: make it easier to send a card and a gift together, especially when you want to send something thoughtful to someone you love.

The goal has always been to make gifting feel easy and convenient without making it feel impersonal. Whether it’s a birthday, anniversary, celebration or just a little something to show you care, Lush Lobster brings cards and gifts together in one place so customers can sort everything in one go.

Save 30% on your next order!

with code NEW30

Your happiness means a lot to us, and to welcome you to Lush Lobster, you can use code NEW30 for 30% off your first order across our cards and gifts.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

49 reviews

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4.7

All reviews

(49)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

If I could give 10 stars…

The AI generated, personalised card arrived in super quick time but the image was positioned a little too high, meaning the top of a head was cut off.
I got in touch with Lush Lobster and within seconds, I had a reply to say a new card was on its way.
Feeling like I might be asking too much, I replied, asking if it might be possible that the colour of one of the image details was changed.
No problem!
Not only that, I was sent a gift for *my* trouble!
The second card arrived and again - very quickly.
It is perfect.
10 stars from me if I could 😄

7 October 2026
Rated 5 out of 5 stars

Excellent Customer Service

First time I have used Lush Lobster. They have a very good selection of cards for most occasions which can be easily personalised.
I had an issue checking out but contacted the company via phone & message. They were very quick to answer an were very patient while I went through the process to resolve the issue.

1 October 2026
Rated 5 out of 5 stars

Pleasantly surprised

Although the website isn’t customer friendly, i am glad that I persevered.

I created my own AI generated card and although I wasn’t sure what it would really look like (as you can’t enlarge), I was extremely pleased with the result. The image was super and the card is fabulous quality, I would have ordered a larger version, but there wasn’t an option.

I will most definitely be ordering again in the future.

22 September 2026
Unprompted review
Lush Lobster logo

Reply from Lush Lobster

Hi, thanks a lot for your review! We'd love to offer you a £20 Amazon voucher to hear more about how we can improve our website - do send us an email please: info@lushlobster.com

Rated 5 out of 5 stars

Great service

Initially had a problem with card which was rectified when I contacted the company and Alex emailed me to first correct it and afterwards contacted me several times to check I had received card etc and was happy with it
Card is perfect thank you just what I wanted for my grandson and wouldn’t be able to buy anywhere else thank you!
Will definitely use this company again

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Fantastic customer service and care🌟Delivery was not showing up, contacted customer service and straight away gave me an apology, sent another out 24h tracked then gave me a free card and 20% off gifts
Not seen the item I ordered yet as it’s not the recipient’s birthday yet but if it’s as good as the preview order it will be just what I wanted.
Highly recommend, planning my next order this week

2 September 2026
Rated 5 out of 5 stars

Just arrived home and part of my…

Just arrived home and part of my purchase was waiting for me.Such quick service!And a lovely little keepsake for their wedding day,looking forward to receiving card.Great service and excellent value!Thank you Lush Larry Lobster! 🙏

2 September 2026

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