Leishape Reviews 

202
•
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Evaluating 153 reviews, most reviewers were unhappy with their experience overall. Many buyers struggled significantly with unresponsive customer service teams, facing extreme difficulties when trying to process product returns or obtain financial refunds for unsatisfactory orders. Furthermore, individual customers frequently complained about disappointing item quality, inaccurate sizing guidelines provided on the website, and unexpected shipping origins coming directly from overseas locations. Some reviewers were happy with the comfortable materials, pleasant fabrics, and efficient exchange processes handled smoothly by the customer support staff. These shoppers mentioned that specific garments felt exceptionally soft, provided reliable everyday support, and met their personal expectations remarkably well.

What people talk about most

Product

Consumers find product to be a mixed experience, as many reviewers express satisfaction with comfortable... See more

Quality

Customers consistently note ambiguous experiences with quality, as many reviewers praise the fantastic... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as many consumers expressed satisfaction with... See more

Return policy

Reviewers express deep dissatisfaction and frustration regarding the return policy, frequently reporting... See more

Customer service

People report ambiguous experiences with customer service, as some reviewers praise the team for being super... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The delivery took one month. When I sent a query, they did not respond. Now I am trying to get a refund and again they don't respond. Very disappointing experience. I would not recommend.

Rated 1 out of 5 stars

Be warned: This is dropshipping from China which means the products most likely contain higher levels of harmful chemicals than what is allowed in EU. This is of course very difficult to identify when... See more

Rated 1 out of 5 stars

If I could give less than 1 star, I would. Terrible customer service, no response for months, its impossible to return an item. Total scam of a company, I would never reccomend this. I will have to in... See more

Rated 1 out of 5 stars

Do not buy! They do not follow their own policy on refunds and so will not offer a full refund even though their policy and website state they do. My order also arrived with a seem type line all the w... See more



Contact info

2.5

Poor

TrustScore 2.5 out of 5

202 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 month

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2.5

All reviews

(202)

202 reviews in the last 12 months

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Rated 1 out of 5 stars

Dropshipping from China

Be warned: This is dropshipping from China which means the products most likely contain higher levels of harmful chemicals than what is allowed in EU. This is of course very difficult to identify when looking at the website, it's only after I placed the order that I saw it was shipped from China. Not ok.

11 October 2026
Unprompted review
Rated 1 out of 5 stars

I am scammed

Finally spoke to someone on whatsapp and the moment I mentioned my order I was blocked. Horrible company horrible support, total scammers.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

I have just received the 4 bras I…

I have just received the 4 bras I ordered on time.
Having been told that I must not wear bras with under wires last year, I have purchased 3 different bras. This brand is the Best! So comfortable hardly know you are wearing it.
Thank you!!

1 October 2026
Unprompted review
Rated 4 out of 5 stars

Good costumer service

I orderd the wrong size, got a new one for free. It was the shapewear that has shorts with opening in the back for easy bathroom visit.
It does not hide my apron totally, but It fits well.
I have bras too, and love that the straps can be crossed for halterneck tops, or better lift.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

I got the wrong size and instead of the…

I got the wrong size and instead of the usual trek of having to post everything back and just to go and pay for the new size and wait for the order again. They sent me a new size with no extra charge and said I could keep the wrong sized bra which I am going to give to a friend of mine!! Super efficient and excellent customer service. Alongside with a brilliant bra

30 September 2026
Unprompted review
Rated 5 out of 5 stars

Ali, temu? No its a Leishape…

I was a bit scared I payed way to much.. but I can't say that they are not worth the money. They feel soft, shape well and seems to be a good quality. I'm very surprised and happy with it.

24 September 2026
Unprompted review
Rated 5 out of 5 stars

Great Product and Customer Service

I ordered the full cover bra in 2XL according to the size chart, the bra was a little too big but nevertheless very comfortable. So I requested a size exchange, the customer care team was very accomodating and arrange a great uncomplicated free size exchange. Conclusio they offer a great product and a great customer service.

23 September 2026
Unprompted review
Rated 5 out of 5 stars

The perfect bra!

At last, a wire-free bra that provides perfect support! Soft and comfortable, with wide straps and well-defined cups that lift and shape the bust beautifully while offering excellent coverage on the sides. And it does all this without pinching, irritating, or causing any discomfort. Absolutely wonderful! Highly recommended!
Plus, it's very reasonably priced for a product of such excellent quality! And no, nobody is paying me for this review. 😊

21 September 2026
Unprompted review
Rated 1 out of 5 stars

I really wanted to like this productDisappointing product and, more concerningly, no response when requesting a return

I really wanted to like this product, especially given the claims made in LeiShape's marketing. Unfortunately, my experience has been very different.

I only tried the bra on once, and it immediately became clear that it was not suitable for me. The band cuts into my skin, while at the same time the bra slides down and does not stay securely in place. It is also extremely heavily padded and feels very bulky. Overall, it did not deliver the fit, comfort, support or performance I expected based on the product description and marketing.

I contacted LeiShape to request a return. To be fair, the customer service was initially kind and responsive and offered me either a replacement in another size or a 50% refund to keep the product. However, I did not want either option and clearly explained that I wanted to return the product for a full refund.

Since then, the experience has become very frustrating.

I have contacted LeiShape repeatedly by email and WhatsApp and have received no response. I have even sent photographs through WhatsApp showing that the bra has only been tried on and is unused, with the original packaging intact. I am simply asking for the return instructions and return address.

This is particularly concerning because LeiShape's own policy states that returns are accepted within 30 days, and their website says return instructions are provided within 24–48 hours. I contacted them within the return period, yet I am now left waiting while the clock continues to run.

I hope LeiShape resolves this promptly, but at this point the lack of response is considerably more concerning to me than the disappointing product itself.

Order #LS38304

3 September 2026
Unprompted review
Rated 3 out of 5 stars

Some good, some bad

I got 3 products and followed the sizing recommendations on the website for all of them. The jelly-sculpt bra is great, got and S and it's true to size, it's very comfortable, I would probably buy more. The BareSculpt™ Strapless Invisible Bra runs small - I was again suggested a size S based on their conversion chart but it's a very tight fit, I'm hoping it will stretch a bit with use, because I am sure the return process is probably a nightmare and not worth it. The third product I got is the Strapless Front Closure Bra, this time the suggested size was M, so I went with it and it's a good fit around the band but runs a bit large in the cups. I have to say I am impressed with the support of this one though. Shipping speed was OK - it took about 10 days from when I ordered to receiving the items. Giving 3 stars because the conversion charts don't seem to be entirely reliable and I think that's very important when ordering bras, also sizing seem to vary a lot between models.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

I saw an advert on facebook and was…

I saw an advert on facebook and was quite interested so I ordered. I'm happy with the product and I did an order for my sister too. The fits were exactly our size. I'm making a second order for the both of us.

What I would suggest is making a bra which can clip on from the front as it would be helpful for women like myself with rheumatoid arthritis or with chronic pain.

14 September 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY! They do not respond to emails. I wanted to return my order and they told me that it is possible but when I sent the pictures of my order they did not answer anymore. It has now been a month and I have not been able to get a refund.

7 August 2026
Unprompted review

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