I recieved my 3 plants, they were ok packaged, I think a "this side up" label could make it better, so the dirt might not tossed around as much inside the boxed. I was a bit unhappy to see the yucca... See more
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See what reviewers are saying
Simply fantastic! I was able to choose my plant from a selection of photos sent to me via WhatsApp. It arrived on the exact delivery date specified and was packaged superbly; it was fresh and showed n... See more
Company replied
Asking me to write a review, while I havent even received my plant after two weeks?? Shitty tracking service - cannot recommend
Company replied
I was positively surprised, great user experience! Did not expect to be able to select exactly the plant that will be delivered. What you see is what you get. The plant was perfectly packed and it was... See more
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Company details
About Green Bubble
Written by the company
At Green Bubble, we believe everyone is happier with a little more green at home and in the office. Our houseplants come directly from our own nursery and are carefully selected, so you always receive fresh, robust plants. From impressive eye-catchers to compact mood-makers: we’re happy to help you find the perfect match for your interior.
Direct from our own nursery, delivered to your door quickly
By delivering straight from our own nursery, we keep lines short and quality high. Our packaging is designed to transport plants safely and securely, ensuring your order arrives in top condition. Need help with care? Our team is ready with clear tips and personal advice.
Choose your plant via WhatsApp
Want to see exactly which plant you’ll get? With our WhatsApp service, you choose your plant based on real photos from the greenhouse. That way, you know the plant you bring home is exactly what you want.
- On product pages where this feature is available, you’ll see a button "WhatsApp – receive photos". Click the button.
- You’ll be taken to WhatsApp with a pre-filled message. Send this message without changing the text.
- You’ll then receive photos of the available options and short step-by-step instructions to select a specific specimen.
- Choose your favorite and confirm your selection in the final step.
- We’ll schedule the shipment and deliver your chosen plant quickly and with care to your home.
Why customers choose Green Bubble
- Plants from our own nursery — fresh and consistently high quality.
- Fast and careful delivery, ready to be placed.
- Personal advice on placement and care.
- Transparent service and clear, honest communication.
Fresh from the grower
Plants directly from our own nursery 🌱
At Green Bubble, you will always receive fresh, strong plants directly from our own nursery, carefully packaged and delivered with love, so that your interior becomes greener and more cheerful every day.
Contact info
De Bruidsbogerd 3, 2671DK, Naaldwijk, Netherlands
- info@green-bubble.com
- green-bubble.com
Choose your own plant 📲🌿
3.9
Great
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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Absolutely perfect experience
Absolutely perfect experience! Fast shipping, plant came in perfect condition
5 October 2026
Reply from Green Bubble
Thank you so much for your lovely review, Alexandra! 🌿 We're really happy to hear that your plant arrived in perfect condition and that delivery was so quick. We hope you enjoy your beautiful new plant and look forward to welcoming you back to Green Bubble!
Plant arrived broken
Plant arrived broken, pot shattered, and customer service isn't responding!!! Disgraceful for a plant at this price—€200.
1 October 2026
Reply from Green Bubble
Hi Johann,
We're very sorry that your plant and pot arrived damaged. We completely understand your disappointment, especially when you're waiting for a solution.
Our customer service team is available Monday to Friday, from 9 AM to 5 PM, which unfortunately meant we couldn't respond to your follow-up over the weekend. We're treating your complaint as a priority today and will contact you by email to find a suitable solution for both the damaged plant and the broken pot.
We hope we can turn this disappointing experience around for you.
Dont buy here
Asking me to write a review, while I havent even received my plant after two weeks?? Shitty tracking service - cannot recommend
30 September 2026
Reply from Green Bubble
Hi Sarah,
We're very sorry about your experience. We completely understand your frustration. Waiting almost two weeks without receiving your order or clear delivery updates is unacceptable, and receiving an invitation to leave a review before your order has even arrived only makes things worse.
We've been in contact with you by email and will make resolving this situation a priority. We sincerely apologize for the inconvenience and hope we can restore some of your trust in us.
I recieved my 3 plants, but had higher expectations
I recieved my 3 plants, they were ok packaged, I think a "this side up" label could make it better, so the dirt might not tossed around as much inside the boxed.
I was a bit unhappy to see the yucca rostrata blue swan had a lot of leafes clipped off, not just on the bottom of the plant. Since it's a very slow growing plant it will probably take a year or 2 before beeing as I had expected. (the leafes look clipped off and there were no leafes in the box at arrival) The two other plants was in ok condition.
30 September 2026
Reply from Green Bubble
Hi Morten,
Thank you for sharing your experience and your feedback about the packaging. We're glad to hear that two of your plants arrived in good condition, but we're sorry that your Yucca Rostrata Blue Swan didn't meet your expectations.
We completely understand your disappointment, especially since the Yucca Rostrata is such a slow-growing plant. Receiving a plant with noticeably trimmed leaves is understandably frustrating when you were expecting a fuller appearance.
We take your feedback seriously and would love the opportunity to make things right. We have your order details and will reach out to you by email to take a closer look at the situation and hopefully find a suitable solution together.
We hope we can turn your experience with Green Bubble into a more positive one!
Reply from Green Bubble
Thank you for your lovely review, Markus! We’re very happy to hear that your plant arrived in great condition. Enjoy your new plant! 🌿
Everything as described
Everything as described. Fast delivery. Ordered 4 plants. All healthy.
5 September 2026
Unprompted review
Reply from Green Bubble
Hi there,
Thank you so much for the fantastic 5-star review! 🌿💚
We’re delighted to hear that all four plants arrived healthy, exactly as described and so quickly. Knowing that everything from the description to the delivery matched your expectations makes us incredibly happy!
We hope your four new green additions are settling in beautifully and bring you lots of joy. 😊
Green regards,
Jacob | Green Bubble
Reply from Green Bubble
Hi Evgeniia,
Thank you for sharing your experience. We are genuinely sorry that your order and the support afterwards have left you this disappointed. Receiving plants with broken leaves and signs of mould is absolutely not the experience we want for you, and we understand how frustrating it is that you then had to follow up several times to get the situation resolved.
We have reviewed your case and the photos and correspondence you previously sent us. Your complaint is still being handled by our team, and we want to make sure the condition of the plants, the delivery and the earlier proposed solution are properly reviewed so we can work towards a suitable resolution with you.
Green regards,
Jacob | Green Bubble
Reply from Green Bubble
Hi Werner,
Thank you so much for your wonderful 5-star review! 🌿💚 We’re delighted to hear that you’re happy with the quality of your plants and that they arrived nicely packed and so quickly. Making sure your greenery reaches you safely and in beautiful condition is incredibly important to us, so it’s lovely to know everything went smoothly.
We hope you’ll enjoy your new plants for a very long time and would love to welcome you back at Green Bubble again! 😊
Green regards,
Jacob | Green Bubble
Reply from Green Bubble
Hi Mila,
Thank you so much for your lovely 5-star review! 🌿💚
We’re really happy to hear that your order reached you so quickly and that you had a positive experience with Green Bubble.
We hope you’ll enjoy your new greenery for a long time to come, and we’d love to welcome you back again in the future. 😊
Green regards,
Jacob | Green Bubble
The service is really good
The service is really good, and I love the fact that you can actually choose the exact plant you want. That’s extraordinary. However the picture did not show the imperfections of the plant, which there are a few. There were a could dead leaves and a few very dried ones. In general, I would order there again.
7 September 2026
Reply from Green Bubble
Hi Melissa,
Thank you so much for your thoughtful review! 🌿💚
We’re delighted to hear that you’re happy with our service and especially that you loved being able to choose the exact plant you wanted. We completely understand your point about the imperfections not being clearly visible in the photo, though. When you select a specific plant, you should be able to get the clearest possible impression of what will arrive. Thank you for sharing this with us, as feedback like yours helps us improve the experience even further. We hope you’ll still enjoy having your new green addition at home for a long time to come!
Green regards,
Jacob | Green Bubble
Besutifull plant
The plant was well packaged. Shopping to Germany also went well.
The plant is nice and seems to be in a good constitution.
3 September 2026
Reply from Green Bubble
Hi,
Thank you so much for your lovely review! 🌿💚
We’re delighted to hear that your plant arrived safely and well packaged in Germany, and most importantly that you’re happy with its condition and appearance.
We hope you enjoy your beautiful new plant for a long time to come!
Kind regards,
Jacob | Green Bubble
Don't own count their Support, and good luck!
Unfortunately, this was one of the worst customer support experiences I have ever had.
My plant delivery was significantly delayed by the carrier, which I understand is not entirely Green Bubble’s responsibility. However, what was extremely disappointing was the complete lack of support from their team.
The plant had already been in transit for over a week, and after several days without any movement from the carrier, I contacted Green Bubble because I was genuinely concerned about the condition of the plant.
Instead of helping, providing an update, or even simply responding to my concerns, I received no support at all. When a customer is waiting for a large and expensive plant that has been stuck in transit for days, I would expect the seller to at least communicate and try to assist.
Eventually, the order arrived almost a week later than expected, and the planter I purchased also arrived dented.
Delays can happen, and I can understand that. What I cannot understand is a customer support team disappearing when a customer actually needs help.
For a company that presents itself as professional and reliable, the level of customer service was extremely disappointing.
-----Update------:
After I posted this review expressing my dissatisfaction, the Green Bubble team finally contacted me.
They asked me to provide photos of the damage, which I sent. After reviewing them, they acknowledged the problems with both the planter and the plant and offered me a discount as compensation for the damage, which I accepted.
I also explained to them that my feedback was never simply about a delayed delivery. When selling large and expensive plants online, the service does not end once the plant is handed over to the carrier. Customers also need support when something goes wrong during the delivery process.
To their credit, they acknowledged this point as well.
So, although my initial experience with customer support was very disappointing, after my complaint here on Trustpilot the team did finally provide the support I had originally expected and worked with me to resolve the situation.
31 August 2026
Reply from Green Bubble
Hi Gustavo,
thank you for taking the time to share your experience in such detail. We’re genuinely sorry to read how disappointing this order and, especially, the communication around it has been. 🌿
We completely understand that delays with a carrier can happen, but we also understand your frustration that, once you reached out because you were worried about the condition of such a large and valuable plant, you did not feel supported or kept informed. On top of that, receiving the planter dented and finding mites on the plant only adds to that disappointment.
This is not the level of service we want to provide. We take your feedback about both the delivery experience and our communication very seriously and would like to review the full situation again to see what we can still do for you.
Green regards,
Jacob | Green Bubble
Plant height accurate but not width… it…
Plant height accurate but not width… it is so wide I cannot fit it in my house. No returns allowed on this website- be careful! Slow response via WhatApp for customer support. Plant health looks average - nothing special. Could have bought it at any shop locally for the same price & quality.
3 September 2026
Reply from Green Bubble
Hi Danielle,
Thank you for taking the time to share your experience with us. 🌿 We’re sorry to hear that, although the height of the plant matched your expectations, its width made it unsuitable for the space you had in mind. We completely understand how disappointing that must be, especially with such a large plant.
We’re also sorry that the condition of the plant didn’t impress you and that you experienced our WhatsApp response time as slow. Your feedback about the product dimensions and our customer service is genuinely valuable to us, and we’ll take this on board as we continue to improve both the information we provide and the experience we offer.
Green regards,
Jacob | Green Bubble
Reply from Green Bubble
Hi Thomas,
Thank you for your feedback.
We’re sorry to hear that you haven’t received any updates from UPS regarding your delivery. We understand how frustrating it is to be left waiting without knowing when your plant will arrive.
We’ll check the status of your shipment and look into what is happening with the delivery so we can provide you with a clear update.
Our apologies for the inconvenience.
Kind regards,
Jacob | Green Bubble
Absolutely great customer support!
Absolutely great customer support!
1 September 2026
Unprompted review
Reply from Green Bubble
Hi Angelo,
Thank you so much for your wonderful review! 🌿💚
We’re delighted to hear that you had such a great experience with our customer support. We’ll be sure to share your kind words with the team!
Thank you for your trust and we hope to welcome you back to Green Bubble soon.
Kind regards,
Jacob | Green Bubble
Disappointing product quality and customer service
I’m disappointed with my purchase. The plant I received is noticeably tilted and does not stand straight, which is not what I expected from a premium product. I contacted customer support, but despite initially considering an exception, they ultimately refused an exchange. I understand their policy regarding living plants, but given the condition of the plant, I expected better quality control and customer service. I would not purchase from this company again.
18 August 2026
Reply from Green Bubble
Hi Tarik,
Thank you for taking the time to share your experience with us.
We’re sorry to hear that the appearance of your plant did not meet your expectations. We understand that you had expected the plant to stand straighter and that you were disappointed when an exchange was ultimately not possible.
Our team reviewed your request and the photos you provided, including whether an exception could be made. Unfortunately, we were unable to offer an exchange due to our policy regarding living plants. We understand that this was not the outcome you had hoped for.
We appreciate your feedback regarding both the quality of the plant and your experience with our customer service, and we will take this on board.
Kind regards,
Jacob | Green Bubble
Simply fantastic
Simply fantastic! I was able to choose my plant from a selection of photos sent to me via WhatsApp. It arrived on the exact delivery date specified and was packaged superbly; it was fresh and showed no signs of transit damage. Questions regarding repotting were answered very quickly via WhatsApp. I have already recommended Green Bubble to others, and I will only buy my plants there from now on.
20 August 2026
Unprompted review
Reply from Green Bubble
Hi Jasemin,
Thank you so much for your fantastic review! 🌿💚
We’re delighted to hear that you enjoyed choosing your own plant and that everything, from the delivery and packaging to our WhatsApp support, went so smoothly.
It means a lot to us that you’ve already recommended Green Bubble to others and plan to shop with us again. We hope you enjoy your beautiful plant for a very long time!
Kind regards,
Jacob | Green Bubble
Reply from Green Bubble
Hi Jens,
Thank you for your great review! 🌿
We’re so happy to hear that you’re pleased with your plant. We hope you enjoy it for a long time to come!
Kind regards,
Jacob | Green Bubble
beautiful plant in great condition
beautiful plant in great condition, Very well packed,
12 August 2026
Reply from Green Bubble
Hi Karolina,
Thank you so much for your wonderful review! 🌿
We’re delighted to hear that your plant arrived in great condition and that you were happy with the careful packaging.
Thank you for your trust and we hope you enjoy your beautiful plant!
Kind regards,
Jacob | Green Bubble
Sorry for the plants
If you want to waste your money and time, please buy plants at green bubble.
I recommend green bubble for the people with plenty of money and time.
What they send is completely different from photos and videos on website and Instagram. Don't get fooled by them.
I got totally fooled by the advertisement on Instagram.
First of all it took 12 days to get what I ordered.(ordered on 29.July, delivered on 10.August)
They send plants that are practically dying. I was so shocked by their condition that I returned them the very next day(11.August). I tried contacting them multiple times over the course of 10 days, but received no response. Today(20.August), I finally got a reply saying that a refund is not possible.
I don't think they respect plants. I feel sorry for the plants.
6 August 2026
Reply from Green Bubble
Hi Julian,
Thank you for taking the time to share your experience.
We’re very sorry to hear how disappointed you are with your order and with the way your case has been handled. We understand your frustration, especially given the condition in which you say the plants arrived, the delivery time and the time it took to receive a response from us.
We can see that you have already been in contact with our customer service team. Given your experience, we would like to review your case once more and take another look at the return and the solution that was offered.
We will contact you by email so we can discuss this further and see what we can do to reach a suitable resolution.
Kind regards,
Jacob | Green Bubble
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