I'm really happy with the service from Gorilla Accounting. My accountant, Christian Kumawu, is so responsive and friendly, and questions get answered quickly and effectively. This made a big differenc... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
We’re specialist accountants for the self-employed and small businesses and are proud to be the UK’s most trusted accountancy firm.
Our pricing is transparent and our fixed-fee accountancy packages are great value and all-inclusive. You’ll work with your own dedicated accountant who will expertly manage your business and personal accounting needs, ensuring all your tax obligations are met as well as providing unlimited personalised support and advice.
As technology-focused accountants, we’re proud FreeAgent Platinum Partners and provide award-winning FreeAgent accounting software to our clients, inclusive in our accountancy packages, saving you up to £330 per year. Our software is fully compliant with Making Tax Digital (MTD) requirements, and we support clients with MTD registration, digital record-keeping, quarterly submissions and final declarations, helping sole traders and landlords stay compliant with HMRC while simplifying their accounting and tax obligations.
Our Client Service Guarantee means you’ll always receive a quick response to your queries. If you contact us before 3pm on any working day, we guarantee to respond the same day or we’ll issue you with a £50 payment.
If you’re unhappy with the service from your current accountant, our streamlined switching and onboarding process makes things easy. We’ll take care of everything so you’re set up and enjoying our service in no time.
Click below to get an instant quote today.
Get an Instant QuoteBelmont Suite, Paragon Business Park, Chorley New Road, Horwich, Bolton, BL6 6HG, Bolton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and prompt replies to any questions.
After completing my Limited Company strike-off recently, I just wanted to extend a big thanks to Gorilla Accounting for all of the excellent support they've given me over this last 8 1/2 years.
Everything has run so smoothly, from the initial engagement through to the formal dissolution of the company earlier this month.
Along the way, we had seamless handovers between individual accountants and Daniel has provided me with a fantastic service over this last couple of years (as did Matt & Harry prior to that).
Also, during any period of absence there has always been someone readily available to help with queries etc and so this review is also in appreciation of the brilliant service provided by 'Team Gorilla'.
Absolutely no hesitation in recommending the services of Gorilla Accounting to anyone out there & I'm sure they'd be my no. 1 choice if starting all over again today.
Gorilla Accounting has done an absolutely fantastic job with assisting me with my needs.
I approached them after approaching some other more local companies, and while the local companies did not even respond, Gorilla came back quickly and went far beyond what I was expecting.
I honestly believe I could not have gotten half the things done that needed to be done to get set up as a sole contractor without them. Certainly wouldn't have gotten it right myself.
Very highly recommend them, especially if you need peace of mind when working as a contractor and want to make sure everything is handled financially.

Reply from Gorilla Accounting
Still early days for my new company so very limited experience working with Gorilla so far, but a very positive experience to date. Very helpful.

Reply from Gorilla Accounting
I have found gorilla services to be very patient and very efficient. It’s difficult using a service when you have ADHD and ASD and I’m thankful that they have been understanding to this point.

Reply from Gorilla Accounting
Six months in. They have been responsive and easy to deal with acting on anything I've raised, and the FreeAgent set-up works well for a contractor business.

Reply from Gorilla Accounting
I've used Gorilla Accounting for 4 years. Year end accounts and tax returns are always handled efficiently and on time, with no hassle. Chloe W is knowledgeable, responsive and very professional. Highly recommended.

Reply from Gorilla Accounting
Very easy and simple process and good communication throughout

Reply from Gorilla Accounting
I’ve had my 3rd very positive experience with Gorilla Accounting and would highly recommend their services. On this occasion Andrew Bunting provided fast, reliable support and clear, practical guidance whenever I have needed assistance. He is professional, knowledgeable and responsive, taking the time to explain matters clearly and ensure that everything is handled efficiently. His friendly and approachable manner made the whole process straightforward and stress-free. It is reassuring to know that I can rely on Gorilla Accounting for prompt answers and dependable accounting support.

Reply from Gorilla Accounting
I signed up with Gorilla Accounting after reading their excellent reviews, and my experience has certainly lived up to expectations. My accountant, Kinley, has been exceptional throughout.
Kinley is always professional, knowledgeable, and responsive, consistently replying to queries within a day. Most importantly, he provides clear guidance and ensures that I remain fully compliant, giving me real peace of mind.
The service has been reliable, efficient, and easy to work with, and I would highly recommend Gorilla Accounting to anyone looking for a proactive and supportive accounting partner.

Reply from Gorilla Accounting
I have been using Gorilla for many years as my accountant for my small limited company and have always found them very informative, responsive and professional. I can't fault them. I have had Ivan and then Daniel as my dedicated advisors. When I first set up the company as a contractor I had no experience of running a Limited company but they guided me through the whole process and made it simple to understand.

Reply from Gorilla Accounting
Working with Gorilla has been a fantastic experience; they are a truly trusted partner with exceptional service and expertise. A special shoutout to Chloe Wiltshire, who is an accounting genius and has been instrumental in streamlining our financial processes. I cannot thank her and her team enough for their brilliant input and for untangling some very complicated accounting!

Reply from Gorilla Accounting
I've used Gorilla for years and most recently Chloe has been my accountant. I find her to be responsive, helpful and knowledgable. Gorilla are not local to me but I've never found that to be an issue. Highly recommended A+

Reply from Gorilla Accounting
Great support for a small business owner
I’ve been really pleased with the support from Gorilla Accounting for my company. Having someone to turn to for the accounting questions that come with running your own business makes a real difference and lets me focus on my work.
A particular thank you to Chris for his super responsive help and guidance, and the rest of the team when Chris is unavailable. It’s reassuring to have that support behind the business.
A very positive experience, and I’d happily recommend Gorilla Accounting to other limited company owners.

Reply from Gorilla Accounting
I'm really happy with the service from Gorilla Accounting. My accountant, Christian Kumawu, is so responsive and friendly, and questions get answered quickly and effectively. This made a big difference after a poor experience with my previous accountancy firm. The monthly fee is reasonable for what I get. So far, so good.

Reply from Gorilla Accounting
Very friendly, helpful service with knowledgable staff at affordable prices. Highly recommend

Reply from Gorilla Accounting
Beth is great- service is excellent, highly responsive

Reply from Gorilla Accounting
I’ve always received a first-class service from Gorilla Accounting via my dedicated accountant, Bethany, who is very knowledgeable, efficient, professional and approachable. Bethany always made sure I knew what was needed, when it was needed by and clearly explained all options. Fantastic experience overall!

Reply from Gorilla Accounting
Chloe Wiltshire handles my limited company accounts and she is excellent. Year-end accounts, CT600, VAT, PAYE, P60s, dividends, personal Self-Assessment, all through FreeAgent. Always fast, always clear, never overcomplicates things.
Two moments this year showed just how much she goes above and beyond. First: she flagged unprompted that my Confirmation Statement was overdue and warned me the company could be struck off and assets go to the crown if I missed it. I had no idea. She sorted it. Second: when I needed a full year-end document at very short notice, she committed to one week, put it in writing, and delivered. Normally this would take 8 to 10 weeks.
When Chloe is unavailable, the rest of the team always steps up. You never feel left without support.
Highly recommend Chloe and everyone at Gorilla.

Reply from Gorilla Accounting
Bethany is a very nice lady who’s excellent at her job. She’s been very kind and patient with me (as someone who is not very knowledgeable about accounting!)
Thanks for all your help.

Reply from Gorilla Accounting
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.