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Freedom Pass 

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Bus Charter
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Company details

  1. Bus Charter
  2. also in
  3. Bus and coach company
  4. Bus company
  5. Bus ticket agency
  6. Transportation service

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(2)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Having lost my freedom pass last week

Having lost my freedom pass last week, I have been trying every day to contact TFL. Yesterday I was holding on for 37 minutes. In the end I gave up. Today I have been holding for 15 minutes so far, apparently all their advisors are busy.
I couldn’t renew on line because the website told that my Tooting postcode was not in London.
It’s not helping that I cannot remember the password on my account. However, all is not lost, TFL will send a link to change password. It is now Wednesday, I have been waiting since last Thursday for the link!
I’m beginning to get desperate, without a pass there is no way I can afford London transport costs.

17 April 2025
Unprompted review

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