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Fluently Reviews 

9
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TrustScore 3.5 out of 5

3.4

Software company
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Company details

  1. Software company
  2. also in
  3. Call Centre
  4. Phone and internet services
  5. Software Vendor
  6. Telephone answering service

Written by the company

Fluently – Die smarte Telefonassistenz für Unternehmen Fluently ist die führende KI-gestützte Telefonassistenz in Österreich und unterstützt Unternehmen dabei, eingehende Anrufe effizienter zu verwalten. Unsere intelligente Lösung nimmt Anrufe entgegen, beantwortet häufige Fragen und leitet Kunden gezielt weiter – ganz ohne lange Wartezeiten oder verpasste Anrufe. Besonders kleine und mittelständische Unternehmen profitieren von Fluently, da unsere Telefonassistenz rund um die Uhr verfügbar ist und sich individuell anpassen lässt. Dadurch sparen Unternehmen Zeit, verbessern ihren Kundenservice und reduzieren unnötige Ablenkungen im Arbeitsalltag. Fluently lässt sich einfach in bestehende Prozesse integrieren und benötigt keine komplizierte Einrichtung. Mit unserer benutzerfreundlichen Oberfläche können Unternehmen ihre Telefonassistenz nach ihren Bedürfnissen konfigurieren. Unsere KI basiert auf modernster Spracherkennungstechnologie, sodass Gespräche natürlich klingen und Kunden sich bestens betreut fühlen. Unsere Mission ist es, Telefonkommunikation so effizient und angenehm wie möglich zu gestalten. Mit Fluently bleibt Ihr Unternehmen jederzeit erreichbar, ohne dass Sie selbst ständig ans Telefon gehen müssen. Erleben Sie die Zukunft der Telefonassistenz – einfach, smart und zuverlässig. Mehr Informationen unter: https://fluently.at

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3.4

Average

TrustScore 3.5 out of 5

9 reviews

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3.4

All reviews

(9)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

I canceled my subscription on May 30

I canceled my subscription on May 30, 2025, and even received a confirmation email from the Fluently team saying that my subscription was successfully canceled.
However, I was still charged $44.99 again on June 1 and September 1.

Despite the confirmation, my subscription apparently wasn’t canceled at all. I even have the email from May 30 confirming it. I’ve tried to contact the Fluently team several times to request a refund, but I never received any reply.

I’m really disappointed — I paid $90 for this app without use it, and no one seems to take responsibility. This is very frustrating and unprofessional.

24 October 2025
Unprompted review
Show reviews in all languages. (9 reviews)

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