EnviroBuild Reviews 

1,751
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 317 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service provided by the staff, especially the polite and supportive delivery drivers who consistently assist with unloading heavy materials safely. Many buyers also express strong satisfaction with the durable and well-crafted composite decking products that help finish outdoor building projects professionally. However, some people mentioned minor issues regarding expensive delivery surcharges or occasional frustrating delays when waiting to receive product samples. Consumers additionally noted that relying on external couriers can sometimes result in communication difficulties or missed schedules compared to using dedicated in-house drivers.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting punctual arrivals and... See more

Product

Reviewers mention positive feedback about product quality, noting that the decking boards look superb, clean... See more

Staff

Customers had positive experiences with staff, frequently highlighting that sales representatives answered... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with well-made materials, excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was easy to order the samples, no hustle at all. All prices and product options are listed on the home page that is convenient to use. Sales rep answered all questions we had. Lead times were prov... See more

Rated 5 out of 5 stars

We contacted Ava at Envirobuild who supply Hyperion composite decking products. She couldn’t be more helpful. We provided her with a plan of our prepared structure and she calculated the numbe... See more

Rated 5 out of 5 stars

Michal was absolutely brilliant. Our road had been (half) re-tarmaced which meant Michal had to park at the end of the street. Despite assurances from the road work men that they would help carry... See more

Rated 5 out of 5 stars

We have been using Envirobuild for the last 8-9 years, the main reason for this has been the products are well made and have all the finishing details to ensure I can provide to my customers a pr... See more


Company details

  1. Building Materials Supplier
  2. also in
  3. Flooring Shop
  4. Garden centre
  5. Home improvement shop

About EnviroBuild

Written by the company

Free Samples
Decking
Cladding
Fencing
Our Sustainability
Contact Us

Providing a quality experience for our customers is at the core of our values, that is why we have an expert team at hand to help you at every stage of your project, from take-off to completion.

With an ever-growing range of innovative materials and an expert team at your disposal, our products are now distributed across thousands of homes in the UK and we are increasingly becoming the first choice for architects, homeowners, landscapers and construction firms.

We ensure that the materials we supply are certified with a high recycled content, long working life, and, where possible, the manufacturing process incorporates environmentally beneficial best practices. This gives our products a much lower carbon footprint than traditional alternatives.

To go a step further, we donate 10% of our profits to sustainable causes to help become a carbon negative business.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(1,751)

312 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient Envirobuild Delivery

Michal was our delivery driver for our Envirobuild order. He phoned early morning to give us a one hour slot later that day. He then called again 10 minutes before his arrival. He was polite and friendly and didn’t rush us whilst we checked off the order. He was helpful with installation tips and although there were a few damaged boards, he did not hesitate to sort this out for us immediately and book a redelivery for the replacements. A very professional and friendly company to deal with overall. Thank you!

6 October 2026
Unprompted review
Rated 5 out of 5 stars

James the driver was wonderful

James the driver was polite, helpful, backed the truck into our drive and helped to offload. This is a welcome and delightful experience compared to delivery a year ago.

8 October 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience so far - very helpful sales staff who assisted with the ordering process and delivery was excellent, with Envirobuild’s in house delivery driver helping to carry materials into back garden.

6 October 2026
Unprompted review
Rated 5 out of 5 stars

Michal was a superstar

Michal was a superstar - kept me in the loop of how soon he will arrive throughout the day and helped us massively on site to unload all the cladding we ordered. Also processed an exchange for damaged units without pushing back and understanding the damage to the units! Would 100% recommend Envirobuild to friends and family!

6 October 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with. Exceedingly helpful when I've asked for product information and quotations for materials as I worked out my plan prior to purchase. The decking materials supplied are perfect. Delivery service was excellent and we were also contact by the driver with an ETA on the day. Hats off to Emily, Hannah and Kirsty for all their help.

5 October 2026
Unprompted review
Rated 5 out of 5 stars

James was Lovely

James was Lovely, a real pleasure to talk with. He helped move our delivery to where it needed to be, took the packaging back with him as well as the pallet. Quick simple service with a smile. Thank you!

1 October 2026
Unprompted review
Rated 5 out of 5 stars

Frontier Decking Board.

From quote to delivery I experienced a first class service.
The solid decking boards are made to last and all required materials were calculated for me for a given area.
I would particularly like to thank James for his help unloading and for his care in handling the materials that were delivered in perfect condition.
I would definitely recommend this company.

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Love the decking

Love the decking. From ordering to delivery everything was as promised. Special thank you to James for his help delivering ‘over the fence’.

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Delivery

The delivery driver (James) rang on the morning of the delivery to let us know what time he would arrive. Arrived on time. Very helpful and friendly. Unloaded most of the items for us. A great representative of the company.

23 September 2026
Unprompted review

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