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Eneba Reviews 

326,706
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 34,957 reviews, reviewers overwhelmingly had a great experience with this company, noting that digital purchases are completely smooth and hassle-free. Customers frequently praise the highly affordable prices, the impressively wide product selection available, and the exceptionally fast delivery of digital game keys. Shoppers also highlight that the online platform works very well, offering a user-friendly interface that makes choosing between various offers simple. However, some reviewers were not happy with occasional unexpected problems regarding product activation and limited support responses. A few other people also felt that receiving invalid codes or keys that failed to work properly in their specific region caused unnecessary frustration.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, noting that while many consumers enjoy cheap prices, fast... See more

Price

Customers consistently note positive experiences with price, highlighting that games and keys are... See more

User experience

Users describe positive interactions with user experience, highlighting how the purchase process is fast,... See more

Service

Reviewers highlight positive aspects of service, noting cheap prices, fast access to games, and swift... See more

Website

People report positive experiences with website, highlighting that the platform is easy to use, loads... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am satisfisfied about wide variety of products which Eneba offers. But I am not so much satisfied with almost invisible button to claim cashback. Also service fee is a bit high. Overall eshop Eneba... See more

Company replied

Rated 4 out of 5 stars

Sales went quick, no issues with payment or delivery. Store had the difital keys I wanted, with decent price selection. Cashback system could use some work though. I couldn't use it. I only found... See more

Company replied

Rated 4 out of 5 stars

What made my experience great is the speedy delivery of the code and the code was LEGIT.what made me not give a 5 star is that the service fee is kinda overkill....that crazy high service fee + bank c... See more

Company replied

Rated 5 out of 5 stars

I've been buying keys here and there from eneba for years. They tend to have some cheap keys and in my maybe 15 or so purchases from eneba over the years, I haven't been scammed once (yet at least). T... See more


Company details

  1. Game Shop
  2. also in
  3. Gaming services
  4. Online marketplace
  5. Video Game Shop

About Eneba

Written by the company

Eneba is the fastest-growing marketplace for gamers, where verified merchants provide you games and top-ups for the best prices available.
Verified vendors Verified vendors Sellers onboarded under the strictest criteria with consistent quality monitoring
Secure checkout Secure checkout Partners with the largest global payment providers
Available support Available support Fast, reliable help through online support
Experiencing issues? Please create a ticket explaining the issue you’re facing or question you have by contacting our Support Team. Contact support

Contact info

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4.4

Excellent

TrustScore 4.5 out of 5

327k reviews

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4.4

All reviews

(326,706)

74,784 reviews in the last 12 months

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Rated 5 out of 5 stars

Trustworthy

Used it a few times, have always been reliable. One time I even bought base game instead of DLC by mistake and they helped me catch it through their Steam product activation browser extension, so I was able to get my money back SAME DAY and use that money to get the DLC I wanted originally.

7 October 2026
Rated 5 out of 5 stars

Had no problems what so ever

Had no problems what so ever! Price was super good. Bought MSFS24 for 48% off of its normal prize so im super happy. Delivery in an instant and code worked perfectly.

14 October 2026
Rated 5 out of 5 stars

Amazing

Easy to use, super fast service. Very happy with the price. Awesome services

14 October 2026
Rated 5 out of 5 stars

Perfect experience

Perfect experience, I redeemed my coins and I was able to buy xbox gifts cards, playstore stuff and fortnite items, and it got delivered toy email within seconds of the purchase it's amazing.

14 October 2026
Rated 5 out of 5 stars

Great value

It was cheaper than purchasing on steam. The code worked. Saved me 30 plus bucks. Thank you. Will use in future probably.

14 October 2026
Rated 5 out of 5 stars

Redeem codes work and got the codes in…

Redeem codes work and got the codes in a gr8 price and that too secured . Love this site and thank u guys for getting me my dream game in a reasonable price.
The delivery of the code was instant and got the receipts too and service was nice

14 October 2026
Rated 1 out of 5 stars

Awful support, endless deflection, zero ownership

Really disappointing experience with Eneba.

One of the worst customer support experiences I’ve had. I bought a game that was basically unusable from the start. It didn't even start until after hours of me trying to fix it, when I finally loaded into the game, it kept crashing, and I spent even more hours troubleshooting it myself by repairing the game, verifying files, updating drivers, checking crash logs, repairing Xbox services and reinstalling game content.

Instead of actually helping, Eneba support kept passing the problem back to me. At one point I was even told to resell the key, despite it already being redeemed. They later admitted that was a mistake.

Teresa was especially unhelpful. Even after I clearly explained that the issue was the game not functioning properly, the replies kept coming back to “the key activated successfully” and telling me to contact Microsoft myself before they would properly review the case.

I asked for a refund, partial refund, store credit or any reasonable compensation and got nowhere. The whole process felt like they were trying to wear me down until I gave up.

Once your key is redeemed, don’t expect much support if the actual product doesn’t work. I definitely won’t be buying from Eneba again.

14 October 2026
Unprompted review

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