East Healing Reviews 

1,101
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 662 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the fast delivery times, lovely packaging, and clear instructions included with the items. Many individuals note that the products provide noticeable relief for sleep issues, anxiety, and daily stress. Others enjoy using the additional accessories, finding them comforting and beneficial for various aches and pains. Some reviewers were not happy with how tiny and fiddly the items are to apply correctly. Buyers mentioned that the small pieces can easily fall off or fail to stay attached properly. A few other people also felt that shipping delays and poor communication caused unnecessary frustration.

What people talk about most

Product

Customers had ambiguous experiences with the product, as many reviewers praised the fast delivery, beautiful... See more

Quality

Customers consistently note ambiguous experiences with quality regarding the ear seeds, as some reviewers... See more

User experience

Users describe ambiguous interactions with user experience, as some reviewers report feeling calm and... See more

Order

Consumers find order experiences to be varied, with many reviewers praising fast delivery, easy placement,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising quick and prompt... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It arrived really quickly and is beautifully packaged with very clear instructions. Fiddly to put on and not 100% sure they are in the right place but I did the stress one first and I think kept me le... See more

Company replied

Rated 4 out of 5 stars

I purchased the sliver plated starter set. The placement booklet is really useful and I have noticed the difference in my anxiety. After I recieved my order I noticed that there is a woman wellness s... See more

Company replied

Rated 3 out of 5 stars

Firstly, the actual product took a long time to arrive. During the gap between the ordering and receiving the ear seeds, I was bombarded with emails promoting the product or other related informatio... See more

Company replied

Rated 3 out of 5 stars

Timely delivery and beautiful packaging. So far seeing no difference to sleep but will keep applying. Will also try stress protocol and hope for better results. Fiddly to apply first one but soon mast... See more

Company replied


Company details

  1. Health and beauty shop
  2. also in
  3. Acupuncture clinic
  4. Chinese Medicine Shop
  5. Holistic Medicine Practitioner
  6. Wellness Programme
  7. Women's Health Clinic

Written by the company

Modern wellness rooted in ancient wisdom. At East Healing, we bring the proven power of Traditional Chinese Medicine (TCM) into modern life. Our tools are medically backed, results-driven, and thoughtfully designed to support your mind and body with everyday healing rituals that feel as beautiful as they are effective. Formerly known as Acu Seeds, we have grown into a premium yet accessible destination for those seeking holistic wellbeing. From our iconic Ear Seeds, a registered Class I Medical Device in the UK, EU and US, to our innovative acupressure mats, headbands, combs and magnet patches, each product is created with intention to empower you to take ownership of your wellness journey. Our tools are designed to support a wide range of everyday needs, including: • Anxiety and stress • Short-term relief of headaches and migraines • Pain relief and muscle tension • Women’s health, cycle balance and menopause • Better sleep and relaxation • Energy and fatigue • Immunity Guided by ancient wisdom and supported by clinical credibility, East Healing helps you find calm, restore balance and build daily rituals that transform how you feel. Backed by the trust of a growing community and the endorsement of Dragons’ Den investor Steven Bartlett, East Healing is more than a brand. It is a movement of empowered self-healing, where small, consistent practices lead to lasting transformation. Your healing journey starts here.

Medically backed wellness tools designed to restore balance every day

Written by the company

Empowering you with simple tools that deliver real, lasting impact
At East Healing, our commitment is to put your wellbeing at the heart of everything we do. Every tool we create is rooted in Traditional Chinese Medicine and backed by clinical credibility, so you can trust in both heritage and results. We promise to keep our products intentional, effective and accessible, while offering clear guidance to help you feel confident using them. Healing is personal, but never solitary and we are here to support you with honesty, care and community as you build rituals that bring calm, balance and transformation into your everyday life. Giselle - Founder

Contact info

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East Healing

Modern Wellness Tools Rooted In Traditional Chinese Medicine

3.7

Average

TrustScore 3.5 out of 5

1k reviews

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Replied to 99% of negative reviews

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3.7

All reviews

(1,101)

640 reviews in the last 12 months

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Rated 3 out of 5 stars

Very annoyed that they can only be use…

Very annoyed that they can only be use once, then you throw after 5 days. There very pricey for them to be thrown away. If I had known this I would have probably gone on Amazon and gone for a cheaper brand to try. I wanted to use a few at a time but to expensive for that reason. To expensive throw away after 5 days of use little disappointed in this.

14 October 2026
Unprompted review
Rated 5 out of 5 stars

Amazing company!

Amazing company!! Brilliant customer service!! Products are all fantastic from the ear seeds to the foot mat. Really good quality materials used. 5 purchases so far and will continue

11 August 2026
Rated 3 out of 5 stars

Exceptional customer service, product not for me

I think the customer service, reaching out and delivery and packaging of the ear seeds is fantastic. So for that I would give 5 stars, unfortunately the seeds don't seem to be working for me as I'd hoped. However, I am someone as a very poor sleeper who has tried everything unsuccessfully. My nephew who also suffers recommended these and I know he had great success with them, so I may just be unlucky. I will be using them all to see if they work as only been using 10days.

28 September 2026
Rated 3 out of 5 stars

They arrived quickly

They arrived quickly. I found them difficult to put on, resulting in putting them in incorrect place and sometimes losing them. I think they worked slightly and would probably work better with more practice putting them on but cannot afford to keep practicing as I lost 7 trying to put them on!

23 September 2026
East Healing logo

Reply from East Healing

Hi Tracey, thank you for the honest feedback, and we're sorry you lost so many while applying. Pressing each seed firmly for about 10 seconds once it's in place helps it settle, and please email contact@easthealing.com so we can talk you through placement.

Rated 1 out of 5 stars

Still not arrived yet hounded by follow up marketing emails!

It’s been almost three weeks since I ordered the ear seeds and multiple emails to and from the customer service team later and I still haven’t received them! What’s worse is they keep sending me marketing emails to say how wonderful they are and what I should be doing with the ear seeds despite knowing they’ve not arrived. Talk about rubbing salt into the wounds! Shocking customer service and even worse communications. It’s so frustrating. How stupid to ask for Trustpilot feedback knowing I haven’t received them which says it all really. It’s mad! They really need to coordinate their marketing communications with customer service activity.

25 September 2026
East Healing logo

Reply from East Healing

Hi Jane, we're so sorry your order still hasn't arrived and that you've been getting marketing emails in the meantime, that's not good enough. Please email contact@easthealing.com with your order details and we'll get this resolved for you.

Rated 1 out of 5 stars

Waste of money

Waste of money, they don’t tell you that you need several pairs of hands to put them in place, lost the first 3 trying to out them on, they say they last for up to 5 days, mine fell off within 24hrs. Will not buy again, would actually like a refund

11 October 2026
Unprompted review
East Healing logo

Reply from East Healing

Hi Claire, we're sorry they didn't stay on for you. Wiping the ear with the alcohol pad, letting the skin dry fully and pressing firmly for about 10 seconds after applying all help them hold much longer, and please email contact@easthealing.com and we'll sort this out.

Rated 5 out of 5 stars

I just love wearing these ear seeds and…

I just love wearing these ear seeds and I honestly believe they work. I have used them for headaches and lack of sleep. I achieve the best nights sleep and wake refreshed.

25 September 2026
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Reply from East Healing

Thank you, Janice! So glad you're getting your best night's sleep and waking up refreshed.

Rated 5 out of 5 stars

Worked as soon as a applied it

Worked as soon as a applied it. My main area was for bloating. Very easy to apply, love the instructions booklet that comes with it..great packaging and quick delivery..

24 September 2026
East Healing logo

Reply from East Healing

Thank you, Kay! So glad you're loving the booklet and found them so easy to apply.

Rated 3 out of 5 stars

Not that easy to apply

Not that easy to apply, a bit fiddly. Quite pricey, lovely packaging but it is necessary? Probably drives up the price point …..

20 September 2026
East Healing logo

Reply from East Healing

Hi Melanie, thank you for the honest feedback, we'll pass your thoughts on the packaging to the team. Applying does get easier with practice, and please email contact@easthealing.com if you'd like any tips.

Rated 4 out of 5 stars

Lovely product

It arrived really quickly and is beautifully packaged with very clear instructions. Fiddly to put on and not 100% sure they are in the right place but I did the stress one first and I think kept me less stressy than I would have been otherwise but interestingly not less emotional and now trying the digestive one and I think is helping. Haven’t had the mid afternoon sugar cravings… maybe I do have them in the right place!

25 September 2026
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Reply from East Healing

Thank you! So glad the stress map has been working for you, and it sounds like your placement is spot on.

Rated 3 out of 5 stars

Loved the idea but a sticker came off…bead ended up in my ear canal.

Loved the idea but a sticker came off and the bead ended up in my ear canal, I felt an itch, luckily I tilted my head and it came out. I had aligned them for focus and gently massaged as seen on dragons den.

25 September 2026
East Healing logo

Reply from East Healing

Hi there, we're so sorry this happened and really glad you noticed it straight away. Please email contact@easthealing.com so we can talk this through with you.

Rated 2 out of 5 stars

This is my first order of east healing…

This is my first order of east healing nickel free ear seeds. My experience so far has been poor. The ear seed has come out of the sticker on 4 of the applications varying from on day 1 to day 3. I think that the seed is bursting through the sticker as the sticker was still in situ. Advice is to gently massage the seeds to stimulate the acupressure. I am paranoid now about getting the seeds in my ear canal. Very costly for a product of poor quality.

25 September 2026
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Reply from East Healing

Hi there, thank you for the honest feedback, and we're really sorry the seeds came away from the stickers. That shouldn't happen, please email contact@easthealing.com with your order details and we'll look into it.

Rated 5 out of 5 stars

Only been using ear seeds for 5 days to…

Only been using ear seeds for 5 days to help with menopause symptoms, but so far so good. I definitely have felt calmer at work.

23 September 2026
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Reply from East Healing

Thank you, Tanya! So glad you're feeling calmer at work.

Rated 3 out of 5 stars

Timely delivery and beautiful…

Timely delivery and beautiful packaging. So far seeing no difference to sleep but will keep applying. Will also try stress protocol and hope for better results. Fiddly to apply first one but soon mastered it. Lovely packaging.

23 September 2026
East Healing logo

Reply from East Healing

Thank you, Kathleen! So glad you've mastered applying them. Sticking with one map for several days before switching ears is the best way to see how you get on, and please email contact@easthealing.com if you'd like any help choosing a map.

Rated 5 out of 5 stars

My order arrived in quick time

My order arrived in quick time, myself and my daughter both noticed a difference in our focus and sleep quality too.

23 September 2026
East Healing logo

Reply from East Healing

Thank you, Michelle! Lovely that you and your daughter are both noticing a difference.

Rated 4 out of 5 stars

Couldn't sleep on the ear as it hurt!

Great customer commnication with the order process. Items arrived lovely packaging. I have used them for 5 days and no difference. Also, I couldn't sleep on the side with the seeds as they hurt! Going to try again with a different ear map - but the placement of the ones that hurt are the ones I wanted to concentrate on - so they probably aren't for me. Shame as I was really hoping they'd help.

23 September 2026
East Healing logo

Reply from East Healing

Hi Hayley, thank you for the honest feedback, and we're glad the ordering and packaging went well. We're sorry they were uncomfortable, please email contact@easthealing.com before you try a new map and we'll talk it through with you.

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