Cycle Limited Reviews 

845
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast shipping, secure packaging methods, and exceptionally fair pricing available across a wide selection of quality bicycles and parts. Many people also note the incredibly helpful customer service team and appreciate how remarkably accurate the online product descriptions truly are. Some reviewers were not happy with certain details, noting that a few bicycles arrived with unexpected mechanical issues requiring extra adjustments or professional tuning before riding. A few other people also felt that ordered items occasionally lacked expected components or featured slightly incorrect specifications upon delivery.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with items arriving in immaculate... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that orders arrived... See more

Price

Customers consistently note positive experiences with price, highlighting reasonable costs and great deals... See more

Quality

Reviewers mention positive feedback about quality, noting that bikes arrive impeccably clean, securely... See more

Service

People report positive experiences with service, highlighting fast and professional assistance as well as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What an excellent first time experience with Cycle Limited. Super smooth transaction and super fast shipping! Pricing was very reasonable as well. Packaging was super secure and perfect to ensure the... See more

Rated 5 out of 5 stars

I was looking for the niner carbon post for my rigid sir nine SS and was surprised to find the part on your website at such a wonderfully low price. It arrived on time and in what appears to be in new... See more

Rated 5 out of 5 stars

Excellent experience!!!! Will definitely repurchase there again!!! While I had prescheduled to view 1 road bike, the staff brought out other choices. This made my purchase decision more difficult as... See more

Rated 5 out of 5 stars

Communication was excellent. I was initially hesitate about spending a considerable sum of money on a used tour-level race bike, especially knowing that fakes are a thing, but I was reassured I was b... See more



Company details

  1. Bicycle Shop
  2. also in
  3. Bike accessories store
  4. Second-hand bicycle shop

Written by the company

Cycle Limited is a Boca Raton, Florida based online retailer specializing in new & certified pre-owned high-end bicycles. We buy, sell, and take trade ins nationwide, striving to make the process as seamless as possible. Cycle Limited prides itself in supreme customer service and satisfaction in order to ensure you can ride more and stress less.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

845 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 26% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(845)

383 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The bike was used

The bike was used, but he was in well condition. Well maintained I just have to change the brake pads and bleed the brace cause the oil from the brakes were very dirty. Other than that the bike
you solve it.

2 October 2026
Rated 5 out of 5 stars

The process of ordering was simple

The process of ordering was simple. When I had questions, you response was timely and the delivery, though not on time, wasn't your fault. The bike arrived in great shape. The only blemish was, when I took it to my bike shop for a thorough inspection and drivechain upgrades, they noted that the crank had a recall issued and are taking care of that. Easy to miss I'm sure. My recommendation for the future is to check the main components for any recall issues. Thank you!

2 October 2026
Rated 5 out of 5 stars

Great experience

Excellent choices, good pricing, timely delivery, good communication and excellent packaging.

Looking forward to my new ride!

28 September 2026
Rated 5 out of 5 stars

Everything was 'roses'

Communication was great and regular; I bought a front derailleur and it was shipped properly - in a BOX not a bubble pack envelope like some suppliers use. Absolutely satisfied with my purchase and the service.

25 September 2026
Rated 5 out of 5 stars

What an excellent first time experience!

What an excellent first time experience with Cycle Limited. Super smooth transaction and super fast shipping! Pricing was very reasonable as well. Packaging was super secure and perfect to ensure the bike frame was received without damage. Bike frame was in perfect condition just as the pictures and description indicated. I'd buy from Cycle Limited again!

24 September 2026
Rated 5 out of 5 stars

Great prices and great customer service

Originally, the wrong part was received. I was amazed at how promptly I received a response when I notified them of the mistake and I had the correct part within three business days, in pristine condition.

21 September 2026
Rated 5 out of 5 stars

Yeti SB 100

Bike was shipped in a timely manner. Packaging was perfect and I received exactly what was described. The bike was super clean to the point I didn’t want to ride it and get it dirty. That feeling has changed and I’ve thoroughly enjoyed my new to me ride so far.

13 August 2026
Rated 5 out of 5 stars

I ordered a Reeb SST Medium

I ordered a Reeb SST Medium, it was listed at used but from what I can tell this has never been used. The frame is perfect. It was beautifully packed and shipped extremely fast. Everything I have ever ordered from cycle limited has been priced extremely well.

16 September 2026
Rated 1 out of 5 stars

Horrible experience- front wheel showed…

Horrible experience- front wheel showed damage from poor packing job, when asked to resolve the issue customer service offered 50$ and brushed off the issue with my rim being dented vs just a scratched or damaged decal. I don’t care about decals…

14 September 2026
Rated 4 out of 5 stars

Mostly Great

Everything was great, except the bike came with 2.2 tires, which in my opinion were too narrow, and required me to purchase new tires. Wish I could have taken care of that before shipping so I could ride right away. As it is, I'm waiting for my new tires before riding because I would like to see if I can get something for the 2.2 tires. Otherwise I appreciated the Labor Day discount and I'm looking forward to riding soon!

8 September 2026

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