We are happy with the product; however, the cushions in the photos/ad appear thicker than they really are. The two for the main seat are very thin and we will be replacing them ourselves. Delivery t... See more
Company replied
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Review summary
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Everything worked out perfectly but delivery experience could have been better. Was left a text, called number, was told delivery would happen Monday most likely in afternoon…. Was told someone neede... See more
Company replied
I did not ever receive the tracking email but from the confirmation email was able to pull the tracking number off from there and track it with FedEx. The frame ended up being really good quality and... See more
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Grandson loves the ride on however I thought I ordered a truck and it turns out to be a jeep. Lol, my mistake i suppose. Didn't realize you can't get replacement batteries for it either. I hope it wil... See more
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Company details
About Costway
Written by the company
About Costway.com
Costway.com is a trusted online retailer offering high-quality furniture, home appliances, and lifestyle products for American households. We are committed to providing affordable, practical, and stylish solutions that enhance comfort and convenience in everyday home life.
Our product range includes indoor and outdoor furniture, essential home appliances, and kids’ furniture and toys, thoughtfully designed to meet the needs of modern families. With free shipping sitewide and fulfillment from U.S. warehouses, we strive to deliver a smooth and reliable shopping experience.
Supported by a customer-focused service team, Costway.com is dedicated to helping families create a more comfortable and enjoyable living space.
Choose Costway.com for quality, value, and a better home lifestyle.
Our Promise to You
Written by the company
- Trust keeps us always by your side!
- Driven by passion and innovation, we offer a wide range of furniture to elevate every moment of home life. We’re here to accompany you through every stage—bringing comfort, style, and delight to your home.
Shipping and Warranty Guarantee
Fast Free Shipping & 30-Day Return
Free standard shipping is available to most destinations.
A 180-day warranty and a 30-day return policy are provided to ensure a seamless shopping experience.
Contact info
11250 Poplar Ave, Bldg C, 92337, Fontana, United States
- service@costway.com
- costway.com
Get $200 Coupons for Your Orders!
4.0
Great
9k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I like the bottom discharge valve…
I like the bottom discharge valve allowing to get most of the honey from the bottom. The overall product was well built and the price was excellent.
14 October 2026
Wrong unit ordered
I ordered the wrong split unit and they promptly canceled the order and I was able to order the correct one.
13 October 2026
Excellent value really good looking and…
Excellent value really good looking and sturdy chairs
24 August 2026
Reply from Costway
Thanks! Great to hear you found them excellent value, good-looking, and sturdy—enjoy your chairs!
Kind regards
Costway inc.
very easy transit
12 October 2026
Reply from Costway
Thanks! Glad transit was very easy. Enjoy—hope to see you again!
Kind regards
Costway inc.
Reply from Costway
Thanks! Glad it's good so far—hope it continues to impress. We'd love to have you back!
Kind regards
Costway inc.
Smooth movement
Smooth movement, good shipping time. Most of All, a fantastic instrument!!!! You might be lucky enough to experience the kid in you from longggggg ago. Getting a very cherished gift... buy one for you and your life mate.
9 October 2026
Reply from Costway
Thank you for the lovely review! So glad the shipping was good and the instrument moves smoothly—and even more that it brought back that cherished kid-at-heart feeling. What a special gift. Wishing you many joyful moments—come back anytime!
Kind regards
Costway inc.
Quality grade very low and compartments…
Quality grade very low and compartments are too small. It seemed you could put medium size stereo.
3 October 2026
Reply from Costway
We regret for causing you an unpleasant experience.
Our colleague is currently handling this for you. Please note to check our reply. We hope help solve it as soon as possible.
If you need any further assistance or have further questions, please don't hesitate to contact us at service@costway.com. We are always happy to help.
Kind regards
Costway inc.
Easy to navigate
Easy to navigate, but I wish larger letters, as a old senior with dimming eye sights.
I really like you show prices for the items 👍
12 October 2026
Reply from Costway
Thanks for your feedback! Glad our site was easy to navigate and that you like seeing item prices. We've noted your suggestion for larger text to improve accessibility. Hope to serve you again!
Kind regards
Costway inc.
I received my purchase in good time
9 October 2026
Reply from Costway
Thanks! Glad your purchase arrived in good time. Enjoy—hope to see you again!
Kind regards
Costway inc.
Packages were delivered to a business…
Packages were delivered to a business on a Friday night at 7:30 PM when the business closed at 5 PM. Of course the packages were stolen.
6 October 2026
Reply from Costway
We regret for causing you an unpleasant experience.
Please note that the courier is a third-party service and not under our control, so we cannot guarantee exactly when the package will be delivered. According to the OnTrac website, both packages were delivered in the afternoon.
We also contacted you via email. Please note to check email from service@costway.com. We hope help solve it as soon as possible.
Kind regards
Costway inc.
Fast and easy at checkout.
10 October 2026
Unprompted review
Reply from Costway
Thanks! Glad checkout was fast and easy. Enjoy your purchase—hope to see you again!
Kind regards
Costway inc.
First time ordering
First time ordering, delivery services was flawless, early than anticipated, and awesome products!!!
8 October 2026
Reply from Costway
Thanks for giving us a try! Thrilled your first order arrived early and the products lived up to expectations. We look forward to your next visit!
Kind regards
Costway inc.
Reply from Costway
Thanks! Glad ordering was easy and shipping was quick—enjoy, and hope to see you again!
Kind regards
Costway inc.
Awful seller and awful product
Awful seller and awful product. I bought a swing that claimed it was built to last and specifically rip resistant. Less than 10 months later, the swing is ripped in multiple places. They claim they have a 1 year warranty but denied me because I purchased it DIRECTLY FROM THEM AND THEIR MARKETPLACE but shipped though Walmart. I guess built to last means 10 months with 2 small children playing with it..?
10 October 2026
Unprompted review
Reply from Costway
Dear customer,
we are unable to find your order according to the information you provided. Please provide more detailed order information and forward your concern as well as the order number to service@costway.com. Thank you
Kind regards
Costway inc.
Bar-Height Stools
Great product! These bar-height stools were exactly what I was looking for for our outdoor bar. They were easy to put together and are beautiful!
24 March 2026
Reply from Costway
Thanks! So glad these bar-height stools were exactly what you wanted for your outdoor bar—easy to assemble and beautiful too. Enjoy them, and hope to serve you again!
Kind regards
Costway inc.
Arrived early and works great
3 October 2026
Reply from Costway
Thanks! Glad it arrived early and works great. Enjoy your purchase!
Kind regards
Costway inc.
quick delivery
28 September 2026
Reply from Costway
Thanks! Glad delivery was quick. Enjoy your order—hope to see you again!
Kind regards
Costway inc.
Reply from Costway
Thanks! Glad it arrived in a timely manner—enjoy, and hope to see you again!
Kind regards
Costway inc.
Very fast shipping and the fence is…
Very fast shipping and the fence is good quality.
3 October 2026
Reply from Costway
Thanks! Glad shipping was quick and the fence quality impressed you. We appreciate your support—hope to see you again!
Kind regards
Costway inc.
I purchased a buffet cabinet to match a…
I purchased a buffet cabinet to match a Costway dining table but cannot completely assemble because parts are missing and parts don't securely connect
2 October 2026
Reply from Costway
We regret for causing you an unpleasant experience.
We have already provided the latest response via email. Please note to check email from service@costway.com. We hope help solve it as soon as possible.
Kind regards
Costway inc.
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