Brilliant customer service from Clockwise Credit Union. So helpful and easy to deal with. Even with bad credit, they look at more than just your score. If your Child Benefit goes into your Clockwise a... See more
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First time ever using Clockwise and I cant fault them. I had an emergency medical issue which meant that I was met with an additional expenditure that i wasn't expecting. This loan from Clockwise h... See more
It was my first time using any credit union. I didnt have photo ID, so the selfie picture is a great idea. From first starting the loan process to actually getting the loan in my bank was 2 weeks n th... See more
As always my experience with clockwise is excellent. Careful decision is made as quickly as possible . There is always some to talk to someone to help you in the process. From the day I stated saving... See more
Company details
About Clockwise Credit Union
Written by the company
We are a fair, responsible and people focused credit union, providing a range of financial products and services to the local communities of Leicester, Leicestershire, Rutland, Nottingham, Nottinghamshire, Coventry and Warwickshire.Credit unions can consider all loan applications from people in our communities, regardless of background, including those who are in receipt of benefits. A credit Union is also a not-for-profit organisation, our focus is on improving the financial well-being of our members and helping the local community.
How we can help
Loans
We offer loans from £50 up to £15,000 and with fast decisions online, no hidden fees or penalties and we consider all applicants, regardless of circumstances.
Savings
Our flexible, easy access savings accounts offer great value for everyone! Whatever you are saving for, saving regularly helps you to manage your money better.
Why we are different
What sets us apart from mainstream banking institutions is that we are a not for profit co-operative organisation. This means that money that members make and save from being a member stays in the local community. By coming together as a co-operative it gives all members access to low cost loans, as little as 8.7% APR.As an ethical lender we assess each loan application on individual circumstances thereby enabling us to consider everyone, irrespective of their credit status or personal circumstances.
When you join Clockwise you benefit from becoming a shareholder; and all cash surplus generated is divided between our members as interest on savings & rewards for good borrowers.
Members are central to everything we do and are the heart of our strategy.
Written by the company
- Vision
- We want to be the first and best choice when it comes to helping people with their money. Whether you’re already a member or someone who wants to join us in the future, we aim to be the best choice for providing financial services. We’ll work hard to earn your trust and show you that we can take care of your needs and help you achieve your financial goals
- Mission
- Our Credit Union’s mission is to be responsible and caring, not just focused on making money. We want to show something special called the “credit union difference.” This means we will be fair, honest, and creative in how we offer financial products and services to our members. We value our members’ opinions and want to work together as a team. Our goal is to build strong relationships with our members and the community. Because we are owned by our members, we consider their needs first: this helps us stand out against banks and other financial organisations. By being strong financially, we can offer reliable and affordable options to our members. This will help them and the community as a whole to be financially better off. Our main focus is on people, not just profits.
Your circumstances considered
Fair and affordable credit
We consider all circumstances. We’ll aim to give you an instant decision or we’ll let you know within 1 working day and put the money into your account the same day! Repay weekly, fortnightly or monthly by debit card, standing order or from your benefits. No fee if you need to change.
Contact info
1 St Nicholas Place, Leicester, LE1 5LB, Leicester, United Kingdom
- 0330 17 55 792
- hello@clockwise.coop
- clockwise.coop
4.7
Excellent
980 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 36% of negative reviews
Typically replies within 1 week
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Excellent and swift
4 March 2026
Online verification to lvl up
Online verification still need to be upgraded becouse most of things now we got electronic now. But the rest is 👍
4 October 2026
Clockwise are brilliant to deal with…
Clockwise are brilliant to deal with and always helped me out when needed loans and other support. Thank you guys
2 October 2026
I found myself in a emotional situation…
I found myself in a emotional situation as my ten year old dog had become really ill and needed euthanasia,which I couldn’t afford.I contacted Clockwise Credit union and even tho it wasn’t time to top up I was treated with compassion and humanity understanding my situation ,they sorted the amount I needed for the euthanasia within hours ,this saved my girl from unnecessary suffering ,I will be eternally grateful to clockwise for their prompt ,professional attitude and there most compassionate support..! Thank you Clockwise.!
1 October 2026
Unprompted review
Helpful staff can’t fault how fast was…
Helpful staff can’t fault how fast was from start to finish
2 October 2026
The process of having an account was…
The process of having an account was made easy and I like that I can save with something I can trust and benefit from more in the future.
23 September 2026
Great experience
Clockwise have always been very helpful, friendly & understanding. Also the app is always very easy to use and loans are straight forward process.
22 September 2026
Nice one clockwise
Very polite staff when I went into the shop to sort out my loan , did everything I needed and my loan was in my account with in the hour
18 September 2026
Was very helpful great service and…
Was very helpful great service and advice would highly recommend
9 September 2026
Love Clockwise!
I love that Clockwise is in our community. Its highly valued and trusted amongst the locals in our very diverse community. I have recommend them to many and have also been recommended by friends. I started my journey with them in 2012 and am grateful for their part in my life. Love all the staff, they get the job done! From help with savings to borrowing, their customer service is brilliant .
15 September 2026
When I made a telephone
When I made a telephone, the staff member was professional and helpful. He gave pointers on opening the account.
15 September 2026
I have been a member of clockwise for…
I have been a member of clockwise for several years. They have always been ready to help me. I have never been refused help from then.
11 September 2026
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