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Check Into Cash Reviews 

1,435
•
TrustScore 5 out of 5

4.8

Non-bank financial service
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Review summary

Created with AI, based on recent reviews

Considering 414 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the local staff for being extremely helpful, polite, and welcoming during the entire loan process. People appreciate the quick, smooth transactions and friendly guidance that make securing financial assistance stress-free and straightforward. However, some people mentioned experiencing frustrating issues regarding payments, such as difficulties with card machines, delayed funds, and unexpected transaction errors. A few reviewers also noted occasional communication barriers, long wait times at branches, and unhelpful responses when trying to resolve account problems. These occasional drawbacks highlight areas where service consistency can be improved for visitors.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently describing team members as welcoming,... See more

Service

Customers had positive experiences with service, consistently praising the staff for being exceptionally... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are friendly,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that associates are always kind and make the... See more

Payment

Users describe ambiguous interactions with payment, noting satisfaction with fast online funding and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mrs Ruth always helpful and courteous. Makes transaction easier to do. Always acknowledges customers when they walk in the door. She let's them know it'll be a minute if others are in there. She's usu... See more

Company replied

Rated 5 out of 5 stars

The Columbia ms store has the most amazing staff working there they are beautiful friendly and helpful they go above there means to help you out !!!! Plus they keep checking on you after the loans ver... See more

Rated 5 out of 5 stars

I have been using Check into Cash for a couple years now and it's always been a great experience. Not only can I get a payday loan when I am in a pinch but helping build my credit with a revolving cr... See more

Company replied

Rated 5 out of 5 stars

When i called this morning about changing the date on my payday loan it was no problem.They changed it immediately. Also I asked them another question and they answered it right away.Very fast and ef... See more

Company details

  1. Non-bank financial service
  2. also in
  3. Cheque cashing service
  4. Financial advisor
  5. Loan agency
  6. Money order service
  7. Money transfer service

Written by the company

At Check Into Cash, we’ve helped our local customers and communities with short-term financial needs for decades. We offer a quick application process, convenient options, and exceptional service. In addition to cash loan options, our stores offer Check Cashing, Money Transfers, and Money Orders. You can even sign up for a Green Dot® Visa® Debit Card. Check Into Cash is your One Stop Money Shop®!

Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,435)

418 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Penny

Penny, And the entire staff at the kokomo, IN location are top notch wonderful people! always enjoy talking to them. great work ladies

10 October 2026
Rated 5 out of 5 stars

The ladies

The ladies, they are very courteous very patient and very friendly. I would recommend anybody to go there. The ladies are awesome.

4 October 2026
Rated 5 out of 5 stars

The Columbia ms store has the most…

The Columbia ms store has the most amazing staff working there they are beautiful friendly and helpful they go above there means to help you out !!!! Plus they keep checking on you after the loans very friendly and thoughtful can't say enough about them

3 October 2026
Rated 5 out of 5 stars

Help when you need it the most, Check into Cash is there .

I feel my experience is good and bad. Why? It's because I feel the Management should have workers in early on busy hours. As a former Manager All Hands on deck. If there are more then 10 people in the build every hand should be on deck to get the people taken care of. The customer's are priority. The workers are nice. Overall I enjoy the workers.

30 September 2026

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