Aviator Heating & Cooling – AC Installation & Furnace Repair Reviews 

5
•
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. HVAC Contractor
  2. also in
  3. Air Conditioning Contractor
  4. Air conditioning repair shop
  5. Air duct cleaning service
  6. Furnace parts supplier
  7. Furnace repair service

Written by the company

Serving Portland, beaverton, gresham, tigard, lake oswego, happy valley, Vancouver and surrounding area. Specializing in Residential and light Comercial. " Aviator Heating & Cooling"


Contact info

3.5

Average

TrustScore 3.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(5)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

"I Was Charged $225 for a Capacitor Available Online for About $14 — Then Received a Full Refund After Questioning the Price"

Consumer Awareness for Homeowners

My Trane A/C stopped working properly, so I called Self Brothers Heating & Cooling for service.

The technician diagnosed a failed capacitor, replaced it in a few minutes, and the system immediately started working again.

I was charged:
• $99 diagnostic fee
• $225 capacitor replacement charge

The next day I researched the exact capacitor installed (JARD 12783, 35+5 µF, 370/440 VAC) and found the same part widely available online for approximately $14–$17.

That means a component selling for about $14 was billed at $225 — approximately 1,497% higher than the online retail price of the part.

After I contacted the owner and questioned the pricing, the company refunded the entire $225 capacitor charge the following day, leaving only the $99 diagnostic fee.

I'm sharing this so homeowners understand the importance of requesting itemized estimates, asking for part numbers, and understanding repair costs before authorizing work.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Aviator Heating and Cooling came…

Aviator Heating and Cooling came through big time during the summer heat wave! My AC went out and they were able to get someone out quickly. Super professional, friendly, and got everything working perfectly. I could feel the cool air within minutes of them finishing. Can’t thank them enough

14 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look