Everything was good and smooth
Everything was good and smooth. The only thing is absence of english in application and on phone line... live operator was ok and supportive even in english.
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BYE.bye bietet seinen Kunden rund um die Uhr die besten Reiseangebote zu den schönsten Traumurlaubszielen der Welt. Ob Pauschal-Reisen oder Last Minute-Schnäppchen, Nur-Flug- oder Nur-Hotel-Buchungen – Bye.bye bietet immer das passende Urlaubserlebnis. Eine Marke der alltours flugreisen GmbH
Germany
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Replied to 9% of negative reviews
Typically replies within 2 weeks
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Everything was good and smooth. The only thing is absence of english in application and on phone line... live operator was ok and supportive even in english.
Transfer experience with alltours
Unfortunately, our transfer experience was disappointing in both directions.
Arrival transfer: The vehicle was in very poor condition, dirty and had a strong unpleasant smell inside. The driver also had a very strong body odour, making the journey extremely uncomfortable. Instead of taking us directly to our hotel, we were first driven past it, dropped off near another hotel and then transferred to a different vehicle for the final two-minute journey.
Departure transfer: The day before departure we contacted the alltours WhatsApp support because the pickup instructions were unclear. We were told to wait outside the hotel, but the exact pickup location could not be confirmed.
On the day of departure we waited at the correct location on time. A driver eventually picked us up and took us to a roadside meeting point where we were told to wait for the transfer bus. The bus never arrived because it had apparently left without us.
After waiting for around 90 minutes, making several phone calls and trying to contact support, alltours finally arranged a taxi to the airport. Fortunately, we arrived in time for our flight, but the whole situation caused unnecessary stress at the end of our holiday.
All good aranged, flights and hotel.
Only the transfer was a disaster with little kids, they kept is in a bus waiting for 1 hour before we left the airport and started to drive. On return they picked us up as 1st and started to drive to another place more nothern before driving to the airport. If you ask me they did not take little kids/baby into account to make the travel comfortabel.
Sorry that I have to write this in English! Everything was perfect: we got all the information we needed and everything went smoothly and on time! We would love to book with you again!
Alles war scheisse … Animatic war war scheisse ,Essen in Hotel war scheisse ,Transfer war Scheiße ,Hotel war richtig Scheiße ,obwohl Sie es richtig schön präsentiert … Geil, nie wieder bei ihnen buchen
Service was well organized, and prompt from beginning to the end, everything went well and smoothly without any problems
Everything was fine and comfortable, except for the fact that a worker of the company at Antalya Airport did not speak English and we did not receive check-in information for our return flight in time.
Nothing says all inclusive trip like: "Welcome to Turkey. If you are thirsty after flight feel free to buy a bottle of water from us for 50 cents. And don't forget to leave us tips if we drive you this 40 minutes without crash."
Our holiday was truly unforgettable, and we can confidently say we chose the right travel agency. Everything was perfectly organized – from the first contact to the end of the trip. The itinerary was well thought out, the accommodations were comfortable and clean, and the guidance was both friendly and professional. Each day brought a new experience, with plenty of time for relaxation as well. We truly appreciated how our preferences were taken into account, allowing us to enjoy a completely carefree vacation. We highly recommend ByeBye to anyone looking for a high-quality, stress-free travel experience. Thank you for everything – we’ll definitely be back!
Booking ID 438050
I booked a hotel and then cancelled in an hours it reading the reviews online. 2 weeks after I recived a letter at home asking me a cancellation fees of 73 euro + 5 euro penaltiy . Tell me how on earth would someone charge a cancellation fees for a booking that was not made or active have been cancelled in few mins after the booking . total Scammers who want to eat your money from your account into their
This company, even in Coronavirus time, seeks to maximize its income with super high costs for cancellation, Never again
800 Euros for nothing!
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