Bespoke Vehicle Security Reviews 

30
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

very helpful, installed a ghost on my car, dropped in the morning picked it up lunchtime with fully explanatory video on how it works with certification. no complaints

Rated 5 out of 5 stars

Brilliant experience from my initial enquiry to completion of work. Particular thanks to Bill and Del, who were both so kind and informative. The gentleman who carried out the work was also very atten... See more

Company replied

Rated 5 out of 5 stars

Was recommended to BVS from the sales guy at Fords after just purchasing a new MSRT Transit. Ghost and high security locks fitted, Billy arranged the ply lining and himself, Leigh and the team done... See more

Company replied

Rated 5 out of 5 stars

I first came across BVS at a trade show during the same week my previous car was stolen. From the very first interaction, they were incredibly helpful and accommodating. This is exactly how busines... See more

Company replied

Company details

  1. Car Security System Installer

Written by the company

At Bespoke Vehicle Security, we’re a family-run business with over 30 years of combined industry experience, specialising in vehicle security, professional installations and bespoke vehicle upgrades. We provide a comprehensive range of solutions for cars, vans, motorhomes, HGVs and fleets, including Ghost Immobilisers, Thatcham-approved security, vehicle locks, PowerBolt, alarms, trackers, dash cams, reversing cameras, DVR systems and advanced AI camera technology. We also specialise in complete van fit-outs, including bespoke racking and shelving, ply lining, roof racks, ladder systems, electrical and power upgrades, LED lighting and mobile workshop conversions. Our HGV solutions include security, safety, lighting and camera systems. From individual vehicles to complete fleet installations, we provide expert advice, quality workmanship and solutions tailored to your needs. With a friendly, honest approach and attention to detail, we’re committed to delivering reliable products and professional installation you can trust. Protecting your vehicles. Enhancing your business. Quality you can trust.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(30)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very helpful

very helpful, installed a ghost on my car, dropped in the morning picked it up lunchtime with fully explanatory video on how it works with certification. no complaints

14 October 2026
Unprompted review
Rated 5 out of 5 stars

Ghost installs

Used a few times for installation and removals of Ghost imobiliser. Efficient, clean and tidy and informative. Highly recommended.

5 October 2026
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Thanks so much for the review Adam! Really appreciate you coming back and recommending us. Glad you’ve been happy with the service! 👍

Rated 5 out of 5 stars

Brilliant experience from start to finish

Brilliant experience from my initial enquiry to completion of work. Particular thanks to Bill and Del, who were both so kind and informative. The gentleman who carried out the work was also very attentive, clean and tidy. Would highly recommend BVS to anyone!

17 September 2026
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Hi Sophie,
Thank you so much for your lovely review! We’re really pleased to hear you had such a positive experience from start to finish. We’ll be sure to pass your kind words on to the team. It was a pleasure helping you, and we really appreciate you recommending BVS! 😊

Rated 5 out of 5 stars

Always a fantastic service

Always a fantastic service
And another vehicle made secure
Thank you

2 September 2026
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Hi David, Thank you so much for your lovely review! 😊 It’s always great to hear you’ve received another fantastic service from the team. We really appreciate your continued support and trust in us to keep your vehicles secure. 🔒🚐

Rated 5 out of 5 stars

Fantastic service

Fantastic service.
James was so helpful and knowledgeable.
Would recommend this company to anyone wanting a security device fitted.

26 August 2026
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Hi Lee, Thank you so much! 😊 We’re delighted to hear James was able to help and made everything nice and straightforward. Thanks for recommending us! 🔒🚐

Rated 5 out of 5 stars

Just had a ghost alarm fitted and can…

Just had a ghost alarm fitted and can safely say the service I received was second to none.
Very happy.
Highly recommended. 😁

11 August 2026
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Thank you so much for your fantastic review Lee! 😁 We’re really pleased to hear you’re happy with your Ghost alarm and the service you received.

Thank you for choosing Bespoke Vehicle Security and for recommending us — we really appreciate your support! 🙌

Rated 5 out of 5 stars

Fabulous service from Bespoke Vehicle…

Fabulous service from Bespoke Vehicle Security. Great customer service, very reasonable price. Can't complain.
I will use them over and over again!

5 August 2026
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Hi Doyin,

Thank you so much for your fantastic review! ⭐ We’re really pleased to hear you were happy with the service, customer care and value for money.

It means a lot to us, and we’d be delighted to look after you again and again! 🚐🔐

Thanks again for choosing Bespoke Vehicle Security — we really appreciate your support! 🙌

Rated 5 out of 5 stars

Unbelievable service from start to…

Unbelievable service from start to finish, ghost and tracker fitted , highly recommend this company

21 July 2026
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Thank you so much for your fantastic review Mickey, we really appreciate you taking the time to share your experience.

We’re delighted to hear you were happy with the service from start to finish and that your Ghost Immobiliser and tracker installation went smoothly. Customer satisfaction and providing a professional, reliable service are always our priorities.

Thank you for recommending Bespoke Vehicle Security — it means a lot to the whole team. We hope you enjoy the added peace of mind your new security systems provide.

Rated 5 out of 5 stars

Anti-drill security plates

Absolutely fantastic service from start to finish.
Very knowledgeable and took the time to explain everything clearly, giving me some great advice and information along the way. Communication was excellent, my van was booked in quickly, and they arrived exactly when they said they would.
The work was completed to a very high standard, and I couldn’t be happier with the result. Professional, reliable, and genuinely cares about doing a great job.
I would highly recommend them to anyone looking for an honest and skilled service. Thanks again!

14 July 2026
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Hi Nicky,

Thank you so much for taking the time to leave such a fantastic review. We really appreciate your kind words.

It’s great to hear you were happy with the service from start to finish. We always try to make the whole process as easy as possible, from offering the right advice through to completing the installation, so it’s lovely to know you felt looked after.

We’re really pleased you’re happy with the work carried out on your van and appreciate you choosing Bespoke Vehicle Security. Thank you again for the recommendation — it means a lot to us.
Enjoy the added peace of mind, and we’re always here if you need anything in the future.

Rated 5 out of 5 stars

Ghost installation, helpful and efficient!

I had Bespoke Vehicle Security fit a ghost to my new car. From the moment I enquired, they were helpful and prompt with their responses. The ghost was fitted by 11am and I was provided with all the information and documentation required including full demonstration videos. Thanks team!

6 July 2026
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

We’re so pleased to hear you had a positive experience with us from the initial enquiry through to having your Ghost fitted. We always try to keep things simple and make sure our customers have everything they need, so it’s great to hear you found the communication and information helpful.

We hope you enjoy your new car and the extra peace of mind your Ghost Immobiliser provides. Thanks again for choosing Bespoke Vehicle Security and for your support.

Rated 5 out of 5 stars

My experience was amazing,I highly…

My experience was amazing,I highly recommend recommending ,very professional from first moment.

7 July 2026
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Thank you so much for your lovely review Luca. We really appreciate your kind words and recommendation.

It’s great to hear you had such a positive experience with us from the very first moment. We always aim to provide a friendly, professional service and make the whole process as smooth as possible for our customers.

Thank you again for choosing Bespoke Vehicle Security and for your support — it really means a lot to the team.

Rated 5 out of 5 stars

Outstanding service

Extremely professional, responsive and helpful service from Lisa & James - we were hugely impressed and would not hesitate to recommend BVS.

19 May 2026
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Hi Andy,

We really appreciate you taking the time to share your experience with us — thank you for your lovely feedback.

It was a pleasure helping you, and we’re so pleased to hear you were happy with the service provided. We always aim to be as helpful and responsive as possible, so it’s great to know this came across.

Thank you again for choosing Bespoke Vehicle Security and for recommending us — your support means a lot to the whole team.

Rated 5 out of 5 stars

Had a young man today to put an alarm…

Had a young man today to put an alarm on my car , he was so polite and credit to this company , every thing from booking to having the job done was extremely efficient, highly recommended.

13 May 2026
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Thank you so much for taking the time to leave us such a lovely review. We really appreciate your kind words.

We’re so pleased to hear you were happy with the service from booking right through to having your alarm fitted. We’ll be sure to pass your lovely comments on to our engineer — it’s always great to hear when their hard work and professionalism are appreciated.

Thank you again for choosing Bespoke Vehicle Security and for recommending us. We really appreciate your support and hope you enjoy the added peace of mind your new security system provides.

Rated 5 out of 5 stars

Great service

Great service, felt welcome from the time I arrived to the time I left. Very happy with the work that was done and the run through of how to use the immobiliser.

11 May 2026
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

It’s great to hear you had such a positive experience with us Timothy, thank you for sharing your feedback.

We’re really pleased you felt welcome from the moment you arrived and that you were happy with the work carried out. Making sure our customers understand how to use their immobiliser is an important part of what we do, so we’re glad the walkthrough was helpful.

Thank you again for choosing Bespoke Vehicle Security. We really appreciate your support and hope your new security system gives you the added confidence and peace of mind you were looking for.

Rated 5 out of 5 stars

Brilliant service all round...I first came across BVS at a trade show…

I first came across BVS at a trade show during the same week my previous car was stolen. From the very first interaction, they were incredibly helpful and accommodating.
This is exactly how business should be — simple, stress-free, and genuinely supportive.
The work was carried out at a time that suited me, and I was given a full and thorough breakdown upon completion.
A fantastic experience all round — well done to the BVS team.

9 April 2026
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

We’re really grateful for your fantastic feedback Nicolas, and it’s great to hear about your experience with BVS.

After the frustration of having your previous vehicle stolen, we’re pleased we could help give you some extra reassurance and peace of mind with your new vehicle. We always aim to make the process as smooth and straightforward as possible, from the first conversation through to the installation.

It’s brilliant to hear you found the team helpful, accommodating, and that everything was explained clearly once the work was completed.

Thank you for choosing Bespoke Vehicle Security and for recommending us — we really appreciate your support.

Rated 5 out of 5 stars

Service second to none - First Class

When you are in your hour of need, you have to have a leap of faith. My experience starts with waking up on Saturday morning to find that overnight my car had been stolen off my drive. Which fortunately ‘we’ found via a tracker shortly after. My wife put a post on local social media platforms to promote awareness. Apart from the usual sympathy/empathy replies, the political replies about Policing, funding, Governments etc…. the most useful reply was from a chap called Bill (Billy), who offered advice on temporary securing the vehicle throughout the weekend, and what could be a longer term proposition – Bill runs an established Vehicle Security Firm in Burnt Mills. He was not pushy, just thought provoking and genuinely concerned. I called Bill on Monday morning at 0800, and discussed the situation and the options, given the activities over the weekend, Bill suggested that he would look at their workload and get me booked in as a priority – and arrange to call me back shortly. The callback took place and I was booked in at their depot. Upon arrival I was greeted like an old friend rather than a new customer, Bill confirmed the process, introduced me to other members of the team and got me settled whilst my car was being dealt with.
The service was absolutely outstanding, clean, tidy and efficient, the technician, was thorough in the work and very patient, articulate and reassuring in answering my questions and providing a comprehensive overview of the solution, taking the time to ensure I had an understanding and was fully confident in the product/solution purchased.
Overall the feeling I got from the technicians (that I had exposure to) was that within BVS, there is a strong mutual respect between all employees/owners and this is evident in the way the team conducted themselves. I would certainly not hesitate to recommend others to use the services and I can only commend everyone on their commitment to family based values, high quality and attention to detail.
A personal thank you goes out to Bill, for the time and effort he donated on the Saturday morning to respond with the level of detail and advice offered during ‘Weekend Family Time’ without knowing he would get my business.

20 January 2025
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Steve, thank you so much for taking the time to share such a detailed and heartfelt review.

Reading about what happened with your vehicle, we can only imagine how stressful that weekend must have been. We’re really pleased that Bill was able to offer some advice and support when you needed it most, and that we could help you secure your vehicle and give you some extra peace of mind going forward.

It means a lot to hear that you felt welcomed by the team and that the whole experience, from your first conversation through to the installation, gave you the confidence and reassurance you were looking for. We pride ourselves on treating every customer with care and providing a service we would expect ourselves.

We’ll be sure to pass on your kind words to Bill and the team — they’ll really appreciate them.
Thank you again for choosing Bespoke Vehicle Security and for recommending us. We’re genuinely grateful for your support.

Rated 5 out of 5 stars

Fantastic service from an excellent company

Was recommended to BVS from the sales guy at Fords after just purchasing a new MSRT Transit.
Ghost and high security locks fitted, Billy arranged the ply lining and himself, Leigh and the team done a fantastic job, all my mates are envious of the locking system as it’s state of the art. I didn’t want lock holes drilled all around the van, BVS had the perfect solution. Polite, courteous, and really careful with your vehicle.
Definitely recommend them to anyone who asks.

28 September 2023
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Thank you so much for this amazing review Bill🤩 It was an absolute pleasure & we hope to see you again soon 🤩 From all at BVS

Rated 5 out of 5 stars

A****** Service

Smooth professional service from start to finish. Well knowledged, smart, clean install of my Ghost immobiliser and dash camera. This family run business far beats the rest of the competition, reasonable prices, good non-jargon explanation of every step of the process. Many thanks to Bill, Del and the team.

14 September 2023
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Thank you so much for your kind review Darren, we appreciate it very much 😃😎

Rated 5 out of 5 stars

Fast and efficient

Bill, leigh and the team were great with everything from start to finish! Responded to messages and calls straight away, was on time and done a perfect job! Highly reccomend to anyone looking to get security for their vehicle! Very reasonable prices compared to other companies that we had quotes from aswell!

19 September 2023
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Hi Karl, Thanks so much for this amazing review! We really appreciate your kind words! 🤩 We hope to see you again soon!

From all at BVS 🤩

Rated 5 out of 5 stars

So happy I was recommended to BVS

So happy I was recommended to BVS, I have had a few cars protected by them and I would highly recommend them to others as I have done. The service, communication and they go above and beyond for clients. As a young female this sort of space can be daunting as I don’t know much about it but everything was made clear and simple and I am so happy with the service.

7 September 2023
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Thankyou so much for this lovely review Payal 🤩 We enjoy building great relationships with our customers & it's always amazing to hear great feedback. Thanks again x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look