Busways Ltd Reviews 

25
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We used Busways for a large family trip in Ireland and the service was exceptional! Tim helpfully stayed in touch throughout our planning and the bus was waiting outside our hotel at the expected tim... See more

Rated 5 out of 5 stars

We booked a private hire from Edinburgh airport to Glasgow. The hire was there on time and easy to find. The bus itself was spotless and very comfortable. Good communication with the driver too before... See more

Rated 5 out of 5 stars

Had a great experience using Busways. Process was made very easy from initial contact right through to all arriving safely home after a family wedding. Competitive pricing too! Tim was so helpful and... See more

Rated 5 out of 5 stars

Busway was great at providing our family with transportation to and from our cruise ship to the Edinburgh military tattoo. Response and confirmation was great using What’s app. Pricing was great. Se... See more

Company details

  1. Bus and coach company
  2. also in
  3. Bus Charter
  4. Bus company
  5. Event management company
  6. Minibus taxi service
  7. Transportation service

Written by the company

Busways provides reliable and professional minibus and coach hire with driver across the UK, offering safe, comfortable, and affordable transport for all group sizes. Whether it’s for airport transfers, corporate travel, weddings, school trips, private hire, or group outings, our modern fleet ranges from 8 seater minibuses to 70 seater luxury coaches, ensuring smooth and stress-free journeys. With experienced drivers, flexible scheduling, and coverage across major cities including London, Manchester, Birmingham, Glasgow, and Edinburgh, Busways is the trusted choice for UK minibus hire, coach hire with driver, and group transport services.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

25 reviews

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4.5

All reviews

(25)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

We booked a private hire from Edinburgh…

We booked a private hire from Edinburgh airport to Glasgow. The hire was there on time and easy to find. The bus itself was spotless and very comfortable. Good communication with the driver too beforehand. We booked for a group of 10 and would highly recommend!

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Rural Travel in Northern Ireland

We used Busways for a large family trip in Ireland and the service was exceptional! Tim helpfully stayed in touch throughout our planning and the bus was waiting outside our hotel at the expected time. Our driver Lee was a good sport as we travelled the small country roads and lanes. He was with us for the entire day, moving us from village to village, with a ready smile and excellent driving. I highly recommend Busways for travel and exceptional service!

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Had a great experience using Busways

Had a great experience using Busways. Process was made very easy from initial contact right through to all arriving safely home after a family wedding. Competitive pricing too! Tim was so helpful and made sure we had contact details for David the driver on the night! He arrived promptly and was professional and patient with the group. Highly recommend!

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Busway transportation recommended

Busway was great at providing our family with transportation to and from our cruise ship to the Edinburgh military tattoo.
Response and confirmation was great using What’s app. Pricing was great.
Service was prompt. They were able to drop us off so close the venue. We worried about that with crowds and pick up the same. Had us back to ship before most of the other passengers. Highly recommended!

24 August 2026
Unprompted review
Rated 5 out of 5 stars

We would like to give our sincere…

We would like to give our sincere thanks and positive feedback for the excellent service given to us . The minibus arrangement was very convenient for our travel throughout the day from 8:00 AM until 8pm, everything went smoothly. Our driver was fantastic—very friendly, helpful, professional, and accommodating throughout the day. We truly appreciate the great service and would highly recommend it. Thank you so much!

26 August 2026
Unprompted review
Rated 5 out of 5 stars

16 seater family hire

We required a 16 seater. Tim and crew went above and beyond making it happen at a fair price. Very easy to arrange via WhatsApp. Highly recommend you reach out 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿!

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Customer service 1000/10 😁

14 August 2026
Unprompted review
Busways Ltd logo

Reply from Busways Ltd

Thank you so much for the amazing rating, Inês!

We’re thrilled that our customer service made such a great impression. A 1000/10 is an incredible compliment and something our team will definitely be smiling about!

We really appreciate your support and hope to have you travelling with Busways again soon.

—Busways Team 🚐

Rated 5 out of 5 stars

Everything was perfect...

Everything was perfect with this company and our transfers. I would especially like to thank Tim Maxwell for his availability, professionalism, and kindness. Our flight was delayed by 12 hours, but Tim went above and beyond to solve the situation and arrange a later transfer for our group of 21 people.
The drivers were very friendly, and the buses were comfortable and well-maintained. I’ve been organizing group trips for some years now and this is by far the best bus company I’ve ever worked with.
I highly recommend this company and would definitely use their services again!
Ana Varela (Portugal)

14 August 2026
Unprompted review
Busways Ltd logo

Reply from Busways Ltd

Thank you so much for your wonderful feedback, Ana.

We’re so pleased that Tim was able to step in and help when your flight was delayed, ensuring your group of 21 could still travel smoothly. It’s fantastic to hear you were happy with the drivers, comfortable vehicles and overall service.

Your kind words mean a lot to our team, especially coming from someone with so much experience organising group trips. Thank you for your recommendation, and we look forward to welcoming you again in the future.

—Busways Team 🚐

Rated 5 out of 5 stars

Timely and coordinated execution

Timely and coordinated execution. Learnt new things about london i had no idea about

12 August 2026
Unprompted review
Busways Ltd logo

Reply from Busways Ltd

Thank you so much for your kind feedback.

We’re delighted to hear that everything was well coordinated and ran on time. It’s also great to know you enjoyed discovering new things about London along the way.

We truly appreciate your feedback and hope to welcome you on board again for another enjoyable journey.

—Busways Team 🚐

Rated 5 out of 5 stars

We had a wonderful experience with this…

We had a wonderful experience with this bus company. The driver was professional, friendly and punctual, and the journey was comfortable from start to finish. They made travelling with our family so easy and stress free. We would definitely recommend their service and use them again. Thank you for a great trip!

14 August 2026
Unprompted review
Busways Ltd logo

Reply from Busways Ltd

Thank you so much for your wonderful feedback, Salamat.

We’re delighted to hear that your journey was comfortable, punctual and stress-free. It’s lovely to know our driver’s friendly and professional service helped make travelling with your family easier and more enjoyable.

We truly appreciate your recommendation and look forward to welcoming you and your family on board again in the future.

—Busways Team 🚐

Rated 5 out of 5 stars

Excellent day trip

Excellent service booked a deluxe 16 seater to go from Castleford to Gateshead with return. Easy to book with good communication throughout the run up to the trip. Vehicle arrived punctually in excellent condition for the journey. Definitely recommend this company for all your needs small or large and I will be using this company again for future trips.

14 August 2026
Unprompted review
Busways Ltd logo

Reply from Busways Ltd

Thank you so much for your lovely feedback, Susan.

We’re delighted to hear you were happy with the booking process, communication and deluxe 16-seater for your trip from Castleford to Gateshead. It’s great to know the vehicle arrived on time and in excellent condition.

We truly appreciate your recommendation and look forward to helping with your future trips.

—Busways Team 🚐

Rated 5 out of 5 stars

We had a wonderful experience with this…

We had a wonderful experience with this transport company. Our journey from Edinburgh to Crieff was extremely comfortable and enjoyable. The bus was elegant, spotlessly clean, and very comfortable, and our driver, Tim, was incredibly friendly, helpful, and accommodating throughout the trip.

The journey took around an hour and a half, but honestly, we hardly noticed the time passing. The beautiful scenery, lovely route, and comfortable atmosphere made the journey itself part of the experience.

We are very happy that we chose this company and would be delighted to use their services again for our future family trips.

A big thank you to the team, and a special thank you to Tim for making our journey such a pleasant one!
Ali Al hashemi

14 August 2026
Unprompted review
Busways Ltd logo

Reply from Busways Ltd

Thank you so much for your wonderful feedback, Ali.

We’re delighted to hear you had such a comfortable and enjoyable journey from Edinburgh to Crieff. It’s fantastic to know you were happy with the vehicle and that Tim helped make the trip even more pleasant with his friendly and accommodating service.

We truly appreciate your kind words and would be delighted to welcome you and your family on board again for your future journeys.

—Busways Team 🚐

Rated 5 out of 5 stars

Journey experience

We had an amazing experience! We hired a car with a driver for our Cornwall & Durdle door trip and everything went really smoothly. The car was comfortable and our driver was very friendly, professional, punctual and helpful throughout the journey. We had a great time and felt comfortable throughout the trip. Would definitely recommend their service and would happily book with them again!

6 August 2026
Unprompted review
Busways Ltd logo

Reply from Busways Ltd

Thank you so much for your lovely feedback, Jahanvi.

We’re delighted to hear your Cornwall and Durdle Door trip went so smoothly and that you were happy with the comfort and service throughout. It’s great to know your driver was friendly, punctual and helpful, making the journey even more enjoyable.

We truly appreciate your recommendation and look forward to welcoming you on board again for your next trip.

—Busways Team 🚐

Rated 5 out of 5 stars

Great coach company with excellent…

Great coach company with excellent prices. Got picked up on time and no hassle at all. Would definitely recommend!

20 July 2026
Unprompted review
Busways Ltd logo

Reply from Busways Ltd

Thank you so much for your kind words, Nikolay.

We’re delighted to hear you found our service reliable, hassle-free and good value for money. It’s great to know your pickup was on time and everything went smoothly.

We truly appreciate your recommendation and look forward to welcoming you on board again in the future.

—Busways Team 🚐

Rated 5 out of 5 stars

Amazing company

Amazing company, went above and beyond to try help a young football team that were stranded and needed to go to a tournament. Would highly recommend 😊

24 July 2026
Unprompted review
Busways Ltd logo

Reply from Busways Ltd

Thank you so much for your kind words, Kelli.

We’re really pleased we could help the young football team when they were stranded and needed to reach their tournament. We’re glad our team could step in and make a difficult situation a little easier.

We truly appreciate your recommendation and your support. It means a lot to everyone at Busways.

—Busways Team 🚐

Rated 5 out of 5 stars

On time, reliable and comfortable

I arranged for Busways to provide our firm an executive minibus to take us from Weston-super-Mare to London and back. The response to my initial enquiry was very swift (from Tim) and communication up to the day was excellent. The driver (JR) was with us in good time in the morning and on the return trip. He was polite and an excellent drive. The coach was very comfortable and had working aircon - which was one of reasons for taking this rather than the train. Having never used Busways before, I was a little apprehensive but I would definitely recommend them.

23 June 2026
Unprompted review
Busways Ltd logo

Reply from Busways Ltd

Thank you so much for your kind feedback, Mr Sawyer.

We’re delighted to hear that Tim provided excellent communication and that JR made both journeys comfortable, punctual and professional. It’s also great to know the executive minibus met your expectations, especially with the working air conditioning.

We truly appreciate your recommendation and your trust in Busways. We’d be very pleased to welcome you on board again in the future.

—Busways Team 🚐

Rated 5 out of 5 stars

Fantastic service from Busways every…

Fantastic service from Busways every time. We've used them for several football team trips and they've always been reliable, professional, and great value for money. The drivers are friendly, communication is excellent, and everything runs smoothly from start to finish. Highly recommended and we'll definitely be using them again.

16 June 2026
Unprompted review
Busways Ltd logo

Reply from Busways Ltd

Thank you so much for your fantastic feedback, Mark.

We’re delighted to hear that you’ve had such consistently positive experiences with Busways on your football team trips. It’s great to know our drivers, communication and service have made each journey reliable and hassle-free.

We truly appreciate your continued support and recommendation, and we look forward to providing many more smooth journeys for your team.

—Busways Team 🚐

Rated 5 out of 5 stars

Great Service

Great Service. Nice driver. All went smoothly. Reliable and professional service. Easy booking, clean and comfortable bus, and everything ran on time. Very happy with the experience and would definitely recommend and use Busways again.

9 June 2026
Unprompted review
Busways Ltd logo

Reply from Busways Ltd

Thank you so much for your kind words, George.

We’re delighted to hear everything ran smoothly and that you were happy with our reliable service, friendly driver, and clean, comfortable vehicle. It’s great to know the booking process was easy too.

We truly appreciate your recommendation and look forward to welcoming you on board again in the future.

—Busways Team 🚐

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