Unfortunately my column radiator was delivered damaged , which to be honest appeared more likely to have happened in the warehouse and not by the delivery drivers . After sending a few photos of the... See more
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Review summary
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Excellent service from Best Heating. I had used them a few years ago and they were fantastic. But you never know. I needn’t have worried their product and particularly their customer service is first... See more
My experience so far with bestheating has been excellent. Starting by their great website, which makes choosing the right radiator very easy. Their customer service has been very helpful, with advic... See more
Wonderful to be able to contact this company easily by telephone. Courteous staff I felt were trained to give customers the best experience. An issue with an element was quickly sorted out. Delivery... See more
Company details
Written by the company
At BestHeating we help you stay toasty all winter and effortlessly cool all year. By thinking outside the flat white box, we empower your sense of style to take over. You can go modern, go classic, go vertical or go horizontal. You can go bright orange, subtle grey, matte black or chrome. Whatever shape or size you're looking for, we help you fill your home with beautifully designed heating, without breaking the bank. With fantastic customer feedback, industry leading product guarantees and fast UK delivery, trust the experts at BestHeating to help you find your home heating inspiration. We call it "heating made cooler".
bestheating.com
Written by the company
- BESTHEATING.COM 30 DAY MONEY BACK GUARANTEE
- At BestHeating, we place as much importance on providing great customer service as we do supplying outstanding heating. We’re absolutely confident you will love your new purchase, but, if for any reason you aren’t completely satisfied with the product, we offer a 30-day money back guarantee. Our transparent returns policy means shopping with us is always stress-free. 30 day money back guarantee does not apply to made-to-order items.
Free Delivery
Fast & free delivery on all UK mainland orders
At BestHeating we are committed to bringing our customers exceptional heating products at the best possible prices with no hidden extras. That's why we offer free standard delivery on all UK mainland orders.
Contact info
BB11 5UB, Burnley, United Kingdom
- info@bestheating.com
- bestheating.com
4.8
Excellent
70k reviews
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Hard to get the heating to work…
Hard to get the heating to work properly
Dissatisfied
30 September 2026
Ecoso 1.5kwh heater white
Needed something other than fan assisted fires/heaters as a booster for our large living room.
This little heater is great, throws out a good amount of heat & easy to use. Have not tried the app yet.
I did need to contact the supplier with query & I got a prompt answer.
The item arrived quickly & packaged in a very strong box so no nasty surprises with dents or scratches.
I was looking for the wall brackets in the box only to realise they were all ready fitted on the heater 🤦
I bought the feet which were easy to fit & it's so easy to move around although I will be fixing to the wall eventually, 2 screws & hitch over the brackets. What's not to like
5 October 2026
Great service from Best
Great service from Best, kept informed from start to finish of delivery. Very happy with the radiator gives out good heat and is aesthetically pleasing. Very happy with this purchase and would use again.
25 September 2026
Cosy comfort.
Simple, easy convenient and excellent product, very good price. Delivered as promised, in fact delivered quicker than expected. What more can anyone ask.7cosy
25 September 2026
You can talk to someone on the phone if…
You can talk to someone on the phone if there's a problem (not a bot) and they were really helpful.
25 September 2026
Arrived on time the product was easy to…
Arrived on time the product was easy to fit and works really well very pleased
5 October 2026
Great support from Stephanie who helped…
Great support from Stephanie who helped me find and order an item not listed in the catalogue to get my radiator back up and running. Thank you
14 October 2026
Unprompted review
Happy customer
Hello Lea,we have received the fire,delivered by Fedex
We are delighted with it;super flame effect &overall a very smart product.Thank you for sorting out the problem with DPD.If you receive the fire which was not delivered we would be happy to buy it from you at the original price.With best wishes,Stephen Allen
5 October 2026
Good products
Good products. Speedy delivery. All worked as intended. Ordered x2 electric panel heaters for a customer
5 October 2026
Had an issue with one of our radiators…
Had an issue with one of our radiators after a year. Lea was quick, efficient and had a replacement sent out next day. 5* service, highly recommend
14 October 2026
Unprompted review
Very helpful indeed!
Lauren was super helpful sorting out an issue with heater bought last year.
Thanks very much!
14 October 2026
Unprompted review
Lauren at customer support is…
Lauren at customer support is brilliant, super helpful and quick responses
Product quality is great too
14 October 2026
Unprompted review
Great company
Just purchased an electric fire from this company. Lovely fire at a reasonable cost. Customer service was great,easy to use website,kept me informed about the super fast delivery,it got there next day! Thank you.
29 September 2026
Very prompt
Very prompt . I ordered on Sunday afternoon and the delivery came by mid afternoon on Tuesday. So thank you for very good service.
5 October 2026
Product arrived in 3 working days
Product arrived in 3 working days
Fantastic product for a great price
25 September 2026
Radiators - Milano Aruba
We purchased Milano Aruba - White Horizontal Designer Radiators throughout the house. We are very happy with the radiators, price, delivery/tracking and excellent customer service from Shaunna. Would recommend.
14 October 2026
Unprompted review
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