AnyVan Reviews 

207,198
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 31,912 reviews, reviewers overwhelmingly had a great experience with this company, consistently emphasizing smooth relocations from start to finish. Customers frequently praise the friendly drivers and efficient moving teams who handle personal belongings with exceptional care and communicate clearly throughout the entire journey. People truly appreciate the helpful tracking tools and straightforward booking processes that make house moves completely stress-free and easy. Some reviewers were not happy with the customer service, noting that support agents could be unhelpful or difficult to reach when unexpected problems arose. A few consumers also mentioned occasional scheduling delays on moving day and frustrating experiences regarding unexpected extra charges.

What people talk about most

Service

Customers felt great satisfaction with the service, highlighting that team members arrived on time, proved... See more

Staff

Users describe positive interactions with staff, frequently highlighting that drivers and their teams are... See more

Delivery service

Consumers find delivery service to be positive, highlighting excellent tracking tools and punctual arrivals... See more

Price

People report ambiguous experiences with price, as many reviewers highlight very reasonable, competitive, and... See more

Customer service

Clients share ambiguous opinions on customer service, with many praising the fantastic communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service. Forgot to ask the guys name but extra care was taken no damages weather wasn’t on their side but didn’t trouble them arrived at new home asking where we would like stuff to be le... See more

Rated 5 out of 5 stars

My driver was absolutely amazing! Communicated really well about the timings and rang me 15 minutes before and then once he arrived. He and his colleague, did a fantastic job of carefully moving all o... See more

Rated 5 out of 5 stars

Valy, Catalina & the team were proactive in giving updates, they were very responsive, quick & professional. I had a great experience end-to-end ! They saved the day. For context, the day before,... See more

Rated 5 out of 5 stars

AnyVan, first time using this company and I have nothing but praise for them. From first contact and throughout collection and delivery this company was in contact with me. Absolutely no hassle... See more


Company details

  1. Removals company
  2. also in
  3. Courier service
  4. Delivery Company
  5. Piano moving service
  6. Removals Service
  7. Transportation service

About AnyVan

Written by the company

AnyVan makes moving anything, anywhere easier and more affordable by connecting customers with trusted moving teams. Whether you're moving a sofa down the road or your whole home across the country, we've got a van for that!

We'll match you with a vetted moving team making trips in the area to make moving hassle-free, and will help you save you money and wasted miles.

Get an instant quote and you could save up to 40% on your move!

Visit our website Contact our team

AnyVan

Written by the company

Trusted moving experts
Our highly experienced teams have over 3 million moves under their (seat) belts, so you know you're in safe hands.
Unbeatable prices
Save up to 40% on your move when you book with AnyVan. If you find a better like-for-like quote, we'll beat it.
Teams nationwide
With the largest network of movers in the UK, we'll have a team near you to help on almost any date.
Peace of mind
Our brilliant customer service team is on hand every step of the way, and we offer £50k complimentary fire and theft cover on all moves (see T&Cs).
Flexible booking
Plans change, we get it. You can edit or cancel your booking up to 48 hours before you move, with nothing to pay up to 72 hours beforehand.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

207k reviews

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4.6

All reviews

(207,198)

30,472 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Made life so easy

Moving 200 miles across country is daunting but despite moving day dramas, the anyvan team maintained consistent communication throughout. Ensuring the move was as easy as possible from start to finish. Couldn’t be happier with the service!

13 October 2026
Rated 1 out of 5 stars

So disappointing!

So disappointing!! They were supposed to collect and deliver an item for me today. I provided them with the exact dimensions and a photograph of the item.

Firstly, I received a phone call from them asking me if they could change the delivery date, because they wouldn’t have enough room in their van when they arrived at the pick up address. When I explained that the seller had to take a day off today for them, they offered to come back later today with a bigger van and I accepted that.
No one showed up at the pick up address.
When I rang them tonight, they held me 30 minutes in line before someone picked up the phone- only to explain to me, that they can’t transport the item because of the dimensions ( which I provided them with at the booking) and they would refund me now.
In fact, they didn’t send a bigger van as offered, neither anyone informed me or the seller at the pick up place about the issue.
Never ever again this scam company!

14 October 2026
Unprompted review
Rated 1 out of 5 stars

I booked AnyVan for 15/10 from…

I booked AnyVan for 15/10 from Macclesfield to Colchester and paid £316 by card. AnyVan has refused to collect and refused a refund, saying the item description was not exact. The booking form gave no way to describe the items more precisely than I did, so I followed up immediately with full dimensions and photos. After multiple attempts to ensure that they had everything needed, I was contacted asking for more information. The company uses automated replies and AI - this created confusion and extended the timeline for their replies so much so that I am now apparently not entitled to a refund so having to recover the money directly through my credit card company.

Avoid this company at all costs

14 October 2026
Unprompted review
Rated 1 out of 5 stars

I am in the process of taking this…

I am in the process of taking this company to court!. I advise anyone not to use them! They are just there to exploit your situation and make as much money off you. The price seem fair but that seem to be the bait. Do nt fall for it otherwise you will be in the same situation as me...taking legal action!

14 October 2026
Unprompted review
Rated 5 out of 5 stars

My furniture was collected from store…

My furniture was collected from store and delivered to me with great care. Only complain is that the prices if it could be lowered a little bit more, although it was still lower than offered by the furniture company - I hope it is understood that customer only looked for third party because of lower price and price was the main factor here.

14 October 2026
Rated 5 out of 5 stars

Communication was good from start to…

Communication was good from start to finish. Flirin and the team were polite, took care with the items while loading and unloading, checking where they need to go. The only issue I had was with the online inventory but Libby intervened and sorted by it for me. They made my move a whole lot easier

12 October 2026
Unprompted review
Rated 5 out of 5 stars

Great team of removal men!!

Great service, very helpful and friendly. Mukhtiar and his team were faced with solving a few issues in getting our large sofas out of our old house and into our new. But they managed to do so with care and in a cheerful manner. We also had a lot of boxes but they put them all in our relevant rooms with ease. Very helpful team. We would highly recommend.

14 October 2026

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