Alensa Reviews 

292
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing extremely positive feedback about their overall business interactions. Customers frequently emphasize the remarkably fast delivery times and unbeatable prices, making daily purchases both highly economical and exceptionally prompt. Many enthusiastic buyers appreciate receiving their required items right away, ensuring a completely seamless shopping journey from start to finish. Some people were satisfied with the convenient ordering platform that easily remembers previous purchases for returning loyal shoppers. Reviewers also note that the online purchasing process remains completely hassle free, allowing users to secure great deals consistently.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, noting that shipping is super fast and orders... See more

Price

Users describe positive interactions with price, frequently highlighting unbeatable rates and great deals... See more

Product

Customers had positive experiences with product, frequently highlighting great items and fast delivery.... See more

Order

People report ambiguous experiences with order, noting fast delivery and great prices. Consumers appreciate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great first time experience! I found the article I wanted which was on sale and ended up costing me CHF15.- instead of CHF27.- which was pharmacy retail price I was quoted at my local pharmacy. AND, i... See more

Company replied

Rated 5 out of 5 stars

Have been buying at this store for 5 years, great prices fast delivery, low hassle as you can repeat last order

Company replied

Rated 5 out of 5 stars

Very good experience. The contact lenses were delivered very quickly. Also at an unbeatable price.

Company replied


Company details

  1. Contact lenses supplier
  2. also in
  3. Glasses store
  4. Sunglasses shop

About Alensa

Written by the company

Gratis Versand ab 49 CHF
Der Versand ist für alle Bestellungen mit Swiss Post und über 49 CHF gratis. Bei allen anderen Bestellungen beträgt er ab 4.25 CHF (Swiss Post). Für Kontaktlinsen, Brillen und Sonnebrillen ist der Versand mit DPD prinzipiell gratis. Jede Bestellung erhält eine Sendungsverfolgungsnummer. Die meisten Bestellungen werden in weniger als 4 Werktagen zugestellt.

Gratis Geschenke bei Bestellungen über 120 CHF
Wählen Sie ein tolles Geschenk für jede Bestellung von 120 CHF oder mehr. Die Geschenke wechseln oft, es lohnt sich also dran zu bleiben.

Schneller Versand
Wir bearbeiten über 200.000 Bestellungen jeden Monat und sind stolz darauf fast 98% aller Bestellungen am selben Tag versenden zu können.

Immer Niedrigpreise
Wir sind bestrebt, Ihnen den günstigsten Preis auf dem Markt zu bieten, und wenn Sie ein besseres Angebot finden, werden wir mit ihm gleichziehen.

Die No.1 der europäischen Kontaktlinsenlieferanten
Wir sind stolz darauf, das größte Lager an Kontaktlinsen und deren Zubehör in Europa zu haben, was es uns ermöglicht, niedrige Preise und einen perfekten Service durch sofortigen Versand anbieten zu können.

Brillenrahmen hoher Qualität
Wir führen ausschließlich Originalprodukte aller großen Hersteller. Unser Online-Shop bietet mehr als 19.000 Brillen- und Sonnenbrillenmodelle von mehr als 80 Marken, darunter Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger und Prada. Wir haben alle Fassungen auf Lager und können sie sofort versenden.

TOP Qualität bei Brillengläsern
Wir lassen alle Brillengläser in Europa für Sie anfertigen. Dabei arbeiten wir mit weltweit führenden Glasherstellern wie Zeiss, Adrial oder Essilor zusammen. Unsere Optiker:innen halten die höchsten Standards bei der Herstellung und Montage von Brillengläsern mit Stärke ein.

Alensa.ch
Das Wissen und die Erfahrung, die wir in 20 Jahren auf dem Markt gesammelt haben, haben uns geholfen, einen umfangreichen Produktkatalog, ein engagiertes Kundendienstteam und Millionen zufriedener Kunden aufzubauen.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

292 reviews

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4.6

All reviews

(292)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Effortless ordering process

Effortless ordering process, remembers last order, good price, fast delivery

17 September 2026
Alensa logo

Reply from Alensa

Hello,

We truly appreciate your positive feedback. It is crucial for us that our services work seamlessly across the board, and we are delighted to have met your expectations. Thank you for your purchase, and we wish you a pleasant day.

Rated 5 out of 5 stars

thanks

thanks! all great and fast delivery :)

11 September 2026
Alensa logo

Reply from Alensa

Hello,
thank you for your positive review.
We always strive for fast and seamless service, so we are very glad you are satisfied. We look forward to your next order!
Have a nice day.

Rated 5 out of 5 stars

Everything good

27 August 2026
Alensa logo

Reply from Alensa

Dear Alessandro,
Thank you for your positive review. We are thrilled to hear that everything was good and you are happy with our services and products.
We look forward to serving you again in the future. Have a wonderful day.

Rated 5 out of 5 stars

Very good experience

Very quick delivery, good price- everything perfect.

26 August 2026
Alensa logo

Reply from Alensa

Thank you for the great feedback.

We're glad everything went smoothly and met your expectations.

Thanks for your purchase and have a wonderful day.

Rated 5 out of 5 stars

Fast

Fast, good price.

28 August 2026
Alensa logo

Reply from Alensa

Good day, we appreciate your positive feedback.

Our long-term goal is to maintain favorable pricing conditions while ensuring reliable and fast delivery.

Thank you for your trust and we wish you a pleasant day.

Rated 5 out of 5 stars

Fast delivery!

12 June 2026
Alensa logo

Reply from Alensa

Hello Laura,

thank you for your positive feedback.
We are happy that you are satisfied with your order from us and its delivery.

Your Alensa-team

Rated 5 out of 5 stars

Good products

Good products, shipped in time

1 May 2026
Alensa logo

Reply from Alensa

Hello Chiara,

thank you for your positive feedback.
We are glad to hear that you are satisfied with us.

Your Alensa-team

Rated 5 out of 5 stars

Quick delivery

24 April 2026
Alensa logo

Reply from Alensa

Hello Deborah,

thank you for your feedback.
We are glad to hear that your purchase went quickly and you are satisfied with us.

Your Alensa-team

Rated 5 out of 5 stars

Super fast shipping

Super fast shipping, excellent product, very happy

24 April 2026
Alensa logo

Reply from Alensa

Hello Claudia,

thank you for your positive feedback.
We are glad to hear that you are satisfied with your purchase from us.

Your Alensa-team

Rated 4 out of 5 stars

all fine

the online shop could be a bit more "sexy" and user friendly, overall its nice, prices nice, ordering easy and fast arrival

23 April 2026
Alensa logo

Reply from Alensa

Hello,

thank you for your feedback.
We are glad to hear you found our prices nice, the ordering process easy, and the delivery fast. We also appreciate your suggestion about making the online shop more attractive and user-friendly — we’re continuously working on improving the experience for our customers. Thanks again for your support and helpful input!

Your Alensa-team

Rated 5 out of 5 stars

Perfect (delivery service

Perfect (delivery service, price, customer service)!

23 April 2026
Alensa logo

Reply from Alensa

Hello,

thank you for your positive feedback.
We are glad to hear that you are satisfied with your purchase from us.

Your Alensa-team

Rated 5 out of 5 stars

Excellent customer service

Great customer service and quick delivery

23 April 2026
Alensa logo

Reply from Alensa

Hello Adri,

thank you for your positive feedback.
We are glad to hear that you are satisfied with your purchase from us and with our service.

Your Alensa-team

Rated 5 out of 5 stars

Thanks

Everything is good

5 March 2026
Alensa logo

Reply from Alensa

Thank you for your feedback, Mariia! We're glad everything went well with your order. We appreciate your trust in Alensa and look forward to serving you again. Kind regards, Alensa Team

Rated 5 out of 5 stars

Fast and has the best price

Fast and has the best price, I am satisfied

25 February 2026
Alensa logo

Reply from Alensa

Thank you for your kind words! We're pleased that you appreciate both our fast delivery and competitive pricing. Your satisfaction is what motivates us. We hope to see you again soon. Kind regards, Alensa Team

Rated 5 out of 5 stars

Great price, fast delivery

I have ordered contact lenses from Alensa several times. Delivery always takes less than a week and the price is unbeatable.

26 February 2026
Alensa logo

Reply from Alensa

Thank you so much for your loyalty! We're delighted that you continue to choose Alensa for your contact lenses and that our delivery speed and pricing meet your expectations. We truly value your repeat custom. Kind regards, Alensa Team

Rated 5 out of 5 stars

Pleasant experience

All worked as it should.
Quick process and delivered as promised!

12 February 2026
Alensa logo

Reply from Alensa

Thank you, Daniel! We're glad everything worked smoothly and your order arrived as promised. A seamless experience is exactly what we aim for. We look forward to serving you again. Kind regards, Alensa Team

Rated 5 out of 5 stars

great

works perfectly. cheap prices.

12 February 2026
Alensa logo

Reply from Alensa

Hallo,

thank you for your positive feedback.
We are happy that you are satisfied with your purchase from us.

Your Alensa-team

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