Aerosus Reviews 

4,412
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and very reasonable prices that save a lot of money compared to expensive dealership quotes. Many consumers note that the replacement suspension parts arrive well packaged, fit vehicles perfectly, and maintain reliable overall performance during daily drives. Some reviewers were not happy with unexpected product failures, mentioning serious skepticism about manufacturing quality and strict return limitations after installation. A few other people also felt that certain items raised doubts regarding their country of origin and overall long-term durability compared to original equipment.

What people talk about most

Product

People report positive experiences with product, highlighting excellent quality, reasonable prices, and... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the robust parts,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that items shipped very... See more

Service

Reviewers mention positive feedback about service, highlighting fast shipping, prompt support, and a seamless... See more

Price

Clients share positive opinions on price, frequently highlighting that costs are remarkably lower compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought airmatic bags & air compressor at very reasonable prices with 2 years guarantee. I ordered 2 airmatic bottles but ordered 2 the same by mistake .They said i could return the other one for... See more

Rated 5 out of 5 stars

Really helpful and some excellent advice being a cls shooting brake 350d amg cdti bit of a weird beast with air only on back suspension. Even when a rear air bag twisted in placement another was sent... See more

Rated 5 out of 5 stars

I ordered a suspension pump a few years and was not disappointed. This time around I ordered a couple of suspension bags for my 5 series. They arrived in super quick time, and the price was far c... See more

Rated 5 out of 5 stars

Reasonable price for mag ride shocks. Delivery dispatch within a few hours, DHL Express - to Portugal within 18 hours, then the normal PT slow 36 hours for 200 Kms. Cannot knock these guys thoug... See more


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4.8

Excellent

TrustScore 5 out of 5

4k reviews

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4.8

All reviews

(4,412)

513 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect 👌

Excellent service from start to finish. The shock absorbers were exactly what I needed, and everything went smoothly. Very happy with the quality and overall experience. Highly recommended! 👍

9 October 2026
Rated 1 out of 5 stars

You get issues with this company when…

You get issues with this company when the part fails. They claim to have a 2 year guarantee but im seriously skeptical about the quality of their airbags and its place of manufacturing. I ordered twice from them which has led to 2 labour charges to replace the bags. My airbags have failed again and after contacting them to initiate a return process they cant be bothered to email me back.

25 September 2026
Unprompted review
Aerosus logo

Reply from Aerosus

Dear Customer,

We are sorry to hear that you have experienced another issue and understand your frustration.

Customer satisfaction is extremely important to us, and we would like to assure you that we take warranty claims seriously. Our team has been in contact with you and is currently working to resolve the situation as quickly and conveniently as possible.

We are committed to finding a suitable solution and will continue assisting you directly until the matter is resolved.

Kind regards,
Aerosus Team

Rated 3 out of 5 stars

Low price for a reason

Low price for a reason. When i asked customer service where the airshocks were manufactured, they assured that they are manufactured in germany. When the airshocks arrived, they were clearly labeled "made in china". Haven't tested them yet though (, i might decide to sell them and buy originals instead).

16 September 2026
Unprompted review
Aerosus logo

Reply from Aerosus

Dear Customer,

Thank you for taking the time to share your feedback.

Customer satisfaction is extremely important to us, and we would very much like to get in touch with you to better understand the situation and clarify any possible misunderstandings.

Unfortunately, we have not been able to identify your order based on the information available in your review. We kindly ask you to contact us directly and provide your order number so that we can review your case in detail and assist you personally.

We look forward to hearing from you and hope to have the opportunity to resolve any concerns you may have.

Kind regards,
Aerosus Team

Rated 5 out of 5 stars

Great product

Great product! Delivered on time, and the price was great. Big thanks to the seller, I am completely satisfied with my purchase!

1 September 2026
Rated 5 out of 5 stars

The 'cost of living' is affecting us all. Thankfully, companies like Aerosus ensure we can still maintain our Mercedes at a reasonable cost.

Having researched the marketplace for two front airmatic struts for my S350 CDI 2010 W221, I decided to go with Aerosus. Their customer service was excellent and it was tested even further when one of the struts had to be returned. Addressing the latter was seamless and without any issues being raised by Aerosus and I received the replacement strut within four days (Which included a weekend) At the same time they sent relevant paperwork so that I could return their original strut free of charge. I would highly recommend Aerosus for their quality of product and price.

27 July 2026

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