Adoor Property Management Reviews 

We have had no AC as of yet this Spring/Summer. They gave is a new AC and it has never been insralled correctly so it does not work

After a long frustrating year with this bad company we delivered the house in very good condition with video recorded for our safety and they just wrote that they are not going to return our deposit in addition to adding extra charges for made lies, they say that the house smelled of cigarette smoke when we did not smoke, the repairs were never complete, the lack of communication is extreme, they rent the properties in very bad condition with insect rodents and then they do not want to return your deposit, very bad company but soon it has to end, I do not recommend them they are very bad company

My experience with Adoor Property Management at 135 Chanel Court has been extremely frustrating and disappointing.

For months, I repeatedly reported ongoing pest intrusion, moisture/mildew concerns, water issues, and incomplete repairs. The home has had repeated pest problems including scorpions inside the home, ants, spiders, wood beetles, and wasps entering through unresolved openings and gaps identified by vendors.

Despite numerous service requests and inspections, many repairs were incomplete, poorly performed, or marked “completed” when the issues still remained. Approved pest treatment was never actually completed after inspection, appointments were repeatedly missed, and I constantly had to rearrange my schedule for vendors who often failed to properly address the root causes of the problems.

There were also ongoing concerns involving mildew/musty odors, air quality, and water odor issues that took months to partially address.

Overall, I do not feel the property was properly maintained or that the ongoing concerns were handled appropriately despite repeated notice and extensive documentation.

This company has no integrity. STAY AWAY, DO NOT RENT THROUGH THEM.

Our lease was coming up and we were looking to move. Tom reached out us about the lease. I told him that we are going to have move because of the rent increase. This man went out of his way and above and beyand to help get the rent lowered as much as possible giving us another year in this beautiful home. THANK YOU TOM!!! WE REALLY DO APPRECIATE WHAT YOU DID FOR US!!!

The agent was very patient, helpful with helping navigate the process, also very knowledgeable too.

A Star 5 Rating Company is A Door Management Company. I really enjoyed the Excellent and Friendly Services with the Mediator and Service Coordinator for the Property that I Lease from. All my concerns and issues that I reported was finalized in a timely manner and I really appreciate being with a property that truly concerned about the Tenants and care about the upkeep of their properties. Tom Martinez is a great Asset to this Company. I wish him much success in all he does with the Tenants under the properties he handles.

I am extremely disappointed in Adoor Property Management and their handling of a serious emergency. Although I have been back and forth with them over ongoing deplorable plumbing issues since the beginning of my tenancy their most recents actions let’s me know they do not care about their tenants only receiving rental payments.

I have been without power in my rental for five days (since Jan. 25 it is now Jan. 29) during extreme cold weather. Despite paying $1,245 in rent monthly and repeatedly contacting their office, I have been told daily that the issue has been “escalated” with no resolution.

When I requested to speak with a manager or supervisor, the customer service representative hung up on me. This behavior is completely unacceptable.

As a result of their inaction, I lost nearly $200 in groceries, and most importantly, my children and I were forced to sleep in our car in the driveway because the home was uninhabitable.

This is not just poor customer service—this is a failure to provide basic, humane living conditions. I feel taken advantage of as a tenant who cannot afford to relocate immediately.

I strongly caution anyone considering renting through this company to think carefully about how emergencies are handled.

It was a pleasure to work with Tom Martinez. He was happy to clarify and address any concerns I had whenever it came to my renewal offer. This is my first experience renewing with Adoor following a change in management last year, and I am happy to say that the process has been smoother and my overall experience much more positive this time around. Thank you so much for your help Tom!

Working with this company has been great so far. I am always treated nice when I need to speak with them. My Resident Coordinator Emina, is the absolute best!! She is super helpful!

Our stay at the house where we live here in Concord, NC has been wonderful. We have always received kind and prompt service from Adoor Management, especially during our lease renewal process with Mr. Tom Martinez. We will continue living here for a longer time because we are very comfortable and happy. Thank you.

Tom was amazing and very helpful and understanding

I’ve been with this company for three years, after they acquired my contract from another provider. From the very beginning, they stepped in and immediately resolved issues the previous company had failed to address...no hesitation, no runaround.

Any time I need a repair, it’s handled quickly and efficiently. I’m not sure how large their team is, but the gentleman who usually assists me, Tom M., is consistently outstanding. He’s thorough, attentive, and always goes above and beyond whenever I’ve faced a challenge.

Even though I’ve never met anyone from the company in person, their care is unmistakable. They listen, they respond, and they treat my concerns with genuine importance. I truly feel like they care not just about me, but about my family and the community we live in.

Tom was very helpful and patient with me. He made sure I understood the renewal process.

Been so patient with me & understanding the whole staff

This company is not one I would recommend. Their staff is friendly, but when there are issues you’re kind of on your own. After paying for our property we requested access to take measurements, were provided an access code, then waited at the home for over an hour with out access and were then told that we would have to come back another day. If this is how a simple issue like a door lock is handled I cannot imagine how more serious issues are dealt with. Additionally, there are a lot of hidden fees, for example there is a charge to pay your rent every month, there is a charge to pay your deposit, there is an additional $20 fee monthly for the door lock. We haven’t even moved in and I’m already regretting choosing one of their properties.

Once again, OVER & BEYOND & not to mention, the ONLY help I received!

Everything was easily accessible and they were interactive throughout the process.

Lynasia was great. She was very informative and pleasant to speak to. She was understanding and my family and I appreciate her professionalism.

Adoor will do everything hethey can to help. I can’t express my gratitude and appreciation for their time and patience.

Trista at Grace meadows is amazing to work with. shes very detailed and always willing to help! 100/10 stars