Liked: Interior, seating, ease of boarding and disembarkation. Staff were lovely Disliked: Being charged for wi-fi, this is ridiculous, if you to make the journey shorter, give customers free wi... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Both boat trips wrre good staff were friendly but on the way hone stenna astrid they announced opening of duty free 1 hour 30 mins left and they closed it without any notice saying they had to go to b... Se mer
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Process was efficient, booking, boarding and leaving excellent. Sailing was on time and notifications and updates were efficient. The lift situation was difficult. everyone boards and leaves at... Se mer
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Easy access around. Mobility aware so no trouble with stairs or walking to board the ferry. Great spacious waiting areas with either vending or café for drinks and snacks. The ferry was again clean a... Se mer
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Företagsinformation
Om Stena Line Ireland
Skrivet av företaget
At Stena Line, we make travelling by sea between Ireland, Britain, and beyond simple, comfortable, and enjoyable. For over 60 years, we’ve been proudly connecting people and places across Europe — and helping Irish travellers sail the easy way.
Whether you’re off on a family break, a business trip, or visiting loved ones, you can count on cosy cabins, great food, and plenty of onboard entertainment. Travelling with kids or pets? We’ve got dedicated areas for them too. Our modern ferries, friendly crew, and commitment to making every journey smooth mean you can simply relax and enjoy the crossing.
- Ferries from Ireland
- Dublin – Holyhead
- Rosslare – Fishguard
- Belfast – Liverpool
- Belfast – Cairnryan
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across Northern Europe. If you’re travelling between Denmark, Sweden, Germany, Poland, or Latvia, explore our wider network for an easy and scenic way to get around.
Good to know
We don’t charge extra for luggage — car passengers can bring what fits in their vehicle, and foot passengers can carry what they can manage (up to 23kg per item).
Book your next trip
Visit www.stenaline.ie to find timetables, fares, and our latest offers. Use the Low Fare Finder for the best prices or upgrade to Flexi or Premium for more comfort and flexibility.
Kontaktuppgifter
Irland
- stenaline.ie
4,2
Bra
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
usual high standard
the whole trip was great, helpful, polite crew, great boat and easy booking.
6 september 2026
Svar från Stena Line Ireland
Good morning,
Thank you for sharing your 5 star review. We're delighted to hear you had a great trip, enjoyed our easy booking process and found our crew helpful and polite. We look forward to welcoming you back onboard.
Regards
Dave
Stena Line
Svar från Stena Line Ireland
Good morning,
Thank you for your 5 star review. We're glad you enjoyed the ease of boarding and your time in the Premium Lounge. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Two different experiences …
Ferry to and from Holyhead- not happy with seating and very dissatisfied with the food both in Stena Plus and main shop.
Ferry to and from Cairnryan- excellent. Very good seating and food in Stena Plus excellent.
22 september 2026
Svar från Stena Line Ireland
Good morning,
Thank you for taking the time to leave your review.
We're sorry to hear that your experience on our Holyhead route did not meet your expectations, particularly regarding the seating and onboard food offerings.
We're pleased to learn that you had a much more positive experience on our Cairnryan route and enjoyed both the seating and the food available in Stena Plus.
We appreciate you sharing your comments and will pass your feedback on to our teams.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Mixed review
Liked: Interior, seating, ease of boarding and disembarkation. Staff were lovely
Disliked: Being charged for wi-fi, this is ridiculous, if you to make the journey shorter, give customers free wi-fi . You don't charge them for watching TV but you provide it to shorten the journey. Ditto Wi-FI please
Food is abysmal its lowest common denominator food, fish and chips, burgers etc, overpriced and inedible. All other food for sale screams sugar, nothing nutritional available (except for fruit)
Duty free is not bad but could be better by selling a few electronics that people forget, chargers, cables, usb sticks etc.
8 oktober 2026
Svar från Stena Line Ireland
Good morning,
Thank you for sharing your review. We're delighted to hear you enjoyed the onboard facilities and that our staff helped make your journey a pleasant one.
We're sorry that our Wi-Fi service and food offering did not meet your expectations. We appreciate your suggestions regarding complimentary Wi-Fi, healthier dining options and additional travel essentials in our Duty Free shop. We'll ensure your comments are shared with our teams.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Though the cabin was clean there was a…
Though the cabin was clean there was a smell of train toilet to the cabin not coming from the toilet or bathroom itself.
I paid for WiFi. Ok it’s only £2 but the connections dropped so frequently (like every few seconds) that it was unusable and only functioned to pick up and send text.
The ferry is very nice but the noise/vibration from the engines bleeding into the cabins is so bad that I have to wear noise cancelling headphones. It’s like trying to sleep on top of a generator.
The staff are very friendly and helpful on the ship. Really are very kind, I cannot fault them.
As a foot passenger I would recommend that some of the people working in stena who are responsible for organising how foot passengers are processed either side of the boat actually have a few goes at it. Maybe it will spark some imagination and human compassion for those of us without cars or wanting to be more green when travelling.
We are basically treated like the least valuable cargo which of course we are in terms of profit but no need to rub our noses in it. We just have to wait around a lot with no real idea of what will happen when. For example we get on the bus and then the bus driver disappears to get a coffee. We have to wait in a stationary bus.
There are older people travelling alone, people with disabilities, people with pets, people who for one reason or another cannot drive. We are crammed onto this stupid double decker bus so some of us are standing with heavy bags on our backs for no reason. The whole experience feels somewhat undignified and unwelcoming. But worst of all is the woeful amount of information about buses to and from the port terminal for other transport connections . There used to be buses but that services is dwindling down to nothing. Please please try to do better. Do something good for the environment.
8 oktober 2026
Svar från Stena Line Ireland
Good morning,
Thank you for taking the time to share your review. We're pleased to hear you found your cabin clean and our onboard team friendly and helpful.
We're sorry, however, that issues with cabin comfort, WiFi connectivity and onboard noise impacted your journey. We're also disappointed to learn that the foot passenger experience such as waiting times, communication and transport arrangements did not meet your expectations.
Your comments have been noted and will be shared with our teams.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Svar från Stena Line Ireland
Good morning,
Thank you for sharing your 5 star review. We're delighted to hear you enjoyed our friendly service and hassle-free travel experience. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
The staff were very helpful
The staff were very helpful. I was travelling with a wheelchair user. We had an issue with an electric wheelchair which stopped working. The very helpful staff helped us back to our van. The two staff are a credit to stena and after this trip I wouldn't travel with anyone else
1 oktober 2026
Svar från Stena Line Ireland
Good morning,
Thank you for your 5 star review. We're delighted to hear our team were able to assist you back to your van. We'll be sure to share your kind comments with the staff involved and we look forward to welcoming you back onboard.
Regards
Dave
Stena Line
All aspects of the trip worked well…
All aspects of the trip worked well meaning a clean, comfortable and easy journey.
8 oktober 2026
Svar från Stena Line Ireland
Good morning,
Thank you for your 5 star review. We are delighted to hear that everything worked well travelling over with us and we look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Friendly staff
4 oktober 2026
Svar från Stena Line Ireland
Good morning,
Thank you for your 5 star review. We are delighted to hear you found our staff friendly travelling over with us and we look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Svar från Stena Line Ireland
Good morning,
Thank you for your 5 star review. We're delighted to hear that you had a comfortable journey and found our staff pleasant and friendly. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Overall a great on-board e perience.
Lovely ship, very pleasant staff and good food selection.
7 oktober 2026
Svar från Stena Line Ireland
Good morning,
Thank you for your 5 star review. We're delighted to hear you enjoyed the ship, found our staff welcoming and appreciated the food selection onboard. We look forward to welcoming you onboard.
Regards
Dave
Stena Line
Process was efficient
Process was efficient, booking, boarding and leaving excellent. Sailing was on time and notifications and updates were efficient. The lift situation was difficult. everyone boards and leaves at the same time and not everyone is able for all the stairs. The lift was very small and very slow for the anticipated traffic. Would it be difficult to have more than 1 lift (If there was more than 1 I was unaware). or could it be upgraded?
The toilets left quite a lot to be desired, they did not appear to be inspected during the voyage and the disabled toilet was locked. I would have had to go down a stairs to get key? (I think) The smell even in the clean cubicles permeated throughout the facility and also out onto the landing outside the restaurant ! Most unpleasant, quite disgusting in fact. I think part of the problem was the flush button on the loo was obscured by the toilet seat!
7 oktober 2026
Svar från Stena Line Ireland
Good morning,
Thank you for your review. We're pleased to hear that the booking, boarding and sailing experience was efficient.
We're sorry to learn that the lift facilities and onboard toilets did not meet your expectations. Your comments regarding accessibility, cleanliness and maintenance have been noted and will be shared with our teams.
We hope to welcome you back onboard in the future for an improved experience.
Regards
Dave
Stena Line
Only problem was the technical delay…
Only problem was the technical delay but they made up good sailing time
5 oktober 2026
Svar från Stena Line Ireland
Good morning,
Thank you for sharing your review. We're pleased to hear you had an enjoyable journey overall and despite the technical delay, the crossing was able to make up good time.
We appreciate your understanding and hope to welcome you onboard again in the future.
Regards
Dave
Stena Line
Svar från Stena Line Ireland
Good morning,
Thank you for your 5 star review. We are delighted to hear of your positive experience travelling over with us and look forward to welcoming you back onboard in the future.
Regards
Dave
Stena Line
Svar från Stena Line Ireland
Good morning,
Thank you for leaving us a review. We're delighted to hear that you enjoyed a comfortable journey and found our staff friendly and helpful. We look forward to welcoming you back onboard.
Regards
Dave
Stena Line
Both boat trips wrre good staff were…
Both boat trips wrre good staff were friendly but on the way hone stenna astrid they announced opening of duty free 1 hour 30 mins left and they closed it without any notice saying they had to go to bed.
3 oktober 2026
Svar från Stena Line Ireland
Good morning,
Thank you for sharing your review. We're pleased to hear that you enjoyed both crossings and found our staff friendly.
We're sorry to learn of your disappointment regarding the Duty Free shop. We understand your frustration after the opening announcement and we appreciate you bringing this to our attention. Your feedback will be shared with our onboard team.
We hope to welcome you onboard again.
Regards
Dave
Stena Line
What time breakfast
Everthing about Stenna shows it is a class act, however breakfast at 0130hrs is a no no.
Breakfast should be available throughout the crossing irregardless of how many are on board.
1 oktober 2026
Svar från Stena Line Ireland
Good morning,
Thank you for sharing your review.
We’re delighted that you had a good experience overall, although we’re sorry that the breakfast availability did not meet your expectations. We appreciate your feedback and will pass your comments on to our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Very relaxing in upper lounge
Very relaxing in upper lounge - well worth the extra cost. No problem with 2 hour delay on return journey due to comfortable environment.
5 oktober 2026
Svar från Stena Line Ireland
Good afternoon,
Thank you for sharing your 5 star review. We’re delighted you enjoyed the comfort and relaxing atmosphere of the lounge, even during the delay. We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
The staff are very friendly.
2 oktober 2026
Svar från Stena Line Ireland
Good afternoon,
Thank you for leaving us a 5 star review. We’re delighted our friendly team made such a positive impression. We look forward to welcoming you back onboard.
Regards
Dave
Stena Line
The staff were friendly and efficient
The staff were friendly and efficient. Booking and check In was easy and the cabin was very comfortable and clean.
5 oktober 2026
Svar från Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We’re pleased you enjoyed a smooth experience and found your cabin clean and comfortable. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
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