Boots Opticians Recenzje 

11 300
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

⭐⭐⭐⭐⭐ Absolutely brilliant service at Boots Opticians Wimborne! Huge thanks to Frances, Johnny and Demi who were all absolutely great from start to finish. Everyone was so friendly, professional a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Customer care at Boots Opticians, Chichester West Sussex was First Class. Thank you Peter for your kind, professional and knowledgeable service. You helped my husband choose the correct frames and exp... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Godis was a very terrible and racist optician. Not only was she extremely rude and racist, she clearly didn’t know what she was doing. How do people like this get jobs, while people that actually need... Zobacz więcej

Oceniono na 5 z 5

Exceptional service from the Eltham Boots Opticians team! My son found it challenging to try to wear contact lenses for the first time. Adam was thoroughly patient and expertly guided my son through... Zobacz więcej

Informacje dotyczące firmy

  1. Optyk
  2. również w kategorii:
  3. Centrum okulistyczne
  4. Dostawca soczewek kontaktowych
  5. Hurtownia okularów
  6. Sklep z okularami przeciwsłonecznymi

O Boots Opticians

Napisane przez firmę

Whether you need an eye test or want to pick up some new glasses or contact lenses, Boots Opticians is the place to go.

With 540 branches across the UK, you're sure to find one close to you. We pride ourselves on our premium level of service and clinical care standards, so when you visit Boots Opticians, you'll know that you're in safe hands.

Discover our range of affordable glasses from our own brand range to your favourite designer brands.

We also stock a wide range of contact lenses, including daily contact lenses, monthly contact lenses, bifocal contact lenses and varifocal contact lenses.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

11 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,4

Wszystkie recenzje

(11 300)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2196

Napisz recenzję
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Oceniono na 5 z 5

Welcoming experience

I had a really great experience at Boots Worcester Opticians. I was helped by a really friendly staff member who listened to my concerns and was very helpful. Thank you

10 października 2026
Opinia niezależna
Oceniono na 5 z 5

Exceptional service from the Eltham…


Exceptional service from the Eltham Boots Opticians team! My son found it challenging to try to wear contact lenses for the first time. Adam was thoroughly patient and expertly guided my son through the process so that he was confident putting the lenses in by himself. This took time over a couple of appointment days where Adam gave him support but also space at the right times. Thanks to Adam and the team, my son is now happily on the contact lens scheme so he can wear contacts for playing his sport. Thank you Adam and the rest of the Eltham Boots Opticians for taking such good care of my son, and for their skill and patience when things are not so straightforward.

6 października 2026
Opinia niezależna
Oceniono na 5 z 5

I have been using Boots opticians for…

I have been using Boots opticians in Chesterfield for years now and their service and professionalism is 2nd to none. I always feel relaxed when I need to visit. From start to finish I feel valued and most important to me, listened to. Whether it's a sight test or a concern I have with my eyesight, they listen. After my recent visit with Hassan for my sight test and Steve for my exploration into contact lenses I feel I have been given the best advice I could wish to have, with no pressure to sign up to contracts. At 64 I have age related issues.... problem??? Nope. Steve was amazing. He explained my options in full, in plain English and even drew diagrams when I asked a related question. I feel that the whole team genuinely care about how I feel and my concerns. Hats off to the whole team, I value their friendliness, help, advice and knowledge. Thankyou.

13 października 2026
Opinia niezależna
Oceniono na 1 z 5

Godis was a very terrible and racist…

Godis was a very terrible and racist optician. Not only was she extremely rude and racist, she clearly didn’t know what she was doing. How do people like this get jobs, while people that actually need the jobs and will perform way better jobs are still out here searching for. I had to continue correcting her and educating her about my particular situation. Thank goodness I had prior knowledge regarding my eyes concern. She kept rushing me and interrupting me when I tried to explain my concerns. She barely performed the complete eye test and then gave me trails lens after much deliberation and literally tried to take them back from me. Boots optician Cheapside, why is someone like this working as a clinican and rendering service to people. Extremely questionable practice

13 października 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent Service

Easy booking, short wait to get the test underway, super friendly professional staff, perfect…Good selection of specs with a varied price range, even the cheapest appear really good quality. Highly recommended.

13 października 2026
Opinia niezależna
Oceniono na 5 z 5

Recently visited Muswell Hill branch…

Recently visited Muswell Hill branch for an eye test and new glasses. Exceptional service from Thalia during the eye test and Nicola whilst dispensing. Both members of staff were extremely professional and knowledgeable making the visit a pleasurable experience. Thank you.

6 października 2026
Opinia niezależna
Oceniono na 5 z 5

I had a comprehensive eye test at New…

I had a comprehensive eye test at New Milton branch of Boots Opticians today, Matt, the Optometrist explained everything clearly and was very professional. The support staff, Lucy and Roney were friendly and helpful.

14 października 2026
Opinia niezależna
Oceniono na 1 z 5

Eastbourne Boots Opticians

Eastbourne Boots Opticians. Wanted help as vision has deteriorated before time up with another optician. Saw Optician Mohammed Shahine who scolded me loudly literally for not having a past scrip with me. Had already spoken to assistant that I could come back another day, as she had explained NHS might not fund if it was discovered on testing my vision hadn't changed. I explained this to Mohammed Shahine who said angrily he didnt know I had discussed this. I don't know anything about you he shouted - yes I said that's why I am coming to you - why he shouted have you left the other optician - I kept silent why should I have divulged that to him - but after a pause I said 'LISTEN' he came threateningly towards ne shouting that I was being rude! If there is cctv in this Optician's room at Boots Eastbourne they need to review it right away. Never ever should a vulnerable elderly be abused in this manner. Horrendous situation could have made me ill.

14 października 2026
Opinia niezależna
Oceniono na 5 z 5

A pleasant experience.

I was helped by Sharon who was lovely and very professional, though all the staff were excellent. You're made to feel welcome and relaxed.
Very impressed by the whole experience. Thank you.

14 października 2026
Opinia niezależna
Oceniono na 5 z 5

Friendly professional service

The staff at Boots Northfield are amazing. From the thorough and professional
eye test right through to expert assistance choosing suitable frames. A very professional and friendly service- thank you.

13 października 2026
Opinia niezależna
Oceniono na 5 z 5

I had my eyes tested on Monday morning…

I had my eyes tested on Monday morning at the poole dorset branch and just wanted to say how happy I was with the service, the lady who did my test was very informative, she gave me great advice and was friendly, the staff who booked me in and took my payment where lovely too.

12 października 2026
Opinia niezależna
Oceniono na 5 z 5

Clydebank Boots Opticians

Daniel is always thorough, helpful, friendly and extremely professional in your Clydebank Boots Opticians branch. Excellent all round staff experience.

13 października 2026
Opinia niezależna
Oceniono na 5 z 5

⭐⭐⭐⭐⭐ Absolutely brilliant service at…

⭐⭐⭐⭐⭐ Absolutely brilliant service at Boots Opticians Wimborne!

Huge thanks to Frances, Johnny and Demi who were all absolutely great from start to finish. Everyone was so friendly, professional and took the time to explain everything clearly. Nothing was too much trouble – they made the whole experience really easy and pleasant. Great team, excellent care, I couldn’t recommend them enough! 😊 thank you Brian B

5 października 2026
Opinia niezależna
Logo Boots Opticians

Odpowiedź od Boots Opticians

Thank you so much, Brian, for your lovely review! 😊 We’re delighted to hear that Frances, Johnny and Demi made your experience such a positive one. Your kind words mean a lot to the whole team, and we’ll be sure to pass on your feedback. Thank you for your recommendation and for taking the time to share your experience with us! 💙

Oceniono na 5 z 5

First Class Customer Care

Customer care at Boots Opticians, Chichester West Sussex was First Class. Thank you Peter for your kind, professional and knowledgeable service. You helped my husband choose the correct frames and explained the fitting process. We really appreciate your time, friendly approach and care. You are an asset to the Chichester branch.

13 października 2026
Opinia niezależna
Logo Boots Opticians

Odpowiedź od Boots Opticians

Thank you so much for your lovely feedback! We’re delighted to hear that Peter provided such excellent service and made the experience of choosing frames so easy and enjoyable for you and your husband. We’ll be sure to pass on your kind words to Peter and the Chichester team. Thank you for taking the time to share your experience with us!

Oceniono na 1 z 5

Awful

Awful! Don't bother with Boots. I've been waiting over 3 weeks for 2 pairs of glasses, standard single vision lenses from their own brand so nothing special. Still waiting, no contact from the branch, and they had the cheek to send me a letter today offering 1/2 price off a second pair of glasses etc.. I still haven't received the two pairs I have already ordered. Walton on Thames branch. Please don't send me your standard reply asking for my details.

22 września 2026
Opinia niezależna
Logo Boots Opticians

Odpowiedź od Boots Opticians

We’re really sorry for the delay and lack of communication regarding your glasses. We understand your frustration and apologise for the disappointing experience. Can you please contact us at boots.customercare@boots.co.uk with a copy of your review, along with your full name, date of birth, telephone number and the store you visited, and we will be in touch.

Oceniono na 4 z 5

Good professional service

Good professional service.

Bought two pairs of reading spectacles, and later discovered that the charges did not correspond to the advertised discount of buy one, get second half price. Phoned branch and was told discount did not apply to sunglass frame spectacles. They offered me a goodwill discount to match the offer, because of the misunderstanding. Spectacles ready 5 days later, picked them up, and all fine.
The invoice provided is very poor, one margin chopped off, layout confusing, and codes / subjects unclear. Simple editing by a novice could improve it. Upon collection I requested a new invoice to reflect the correct charges, and the second invoice was more professional, but failed to clearly identify the credit paid. Boots needs to urgently improve their printing format for invoices, as the current state is unprofessional

3 października 2026
Opinia niezależna
Logo Boots Opticians

Odpowiedź od Boots Opticians

Thank you for taking the time to share your feedback. We’re pleased to hear that you were happy with the service you received and that your spectacles were ready promptly. We appreciate your comments regarding the promotional offer and invoice format, and we’ll ensure your feedback is shared with the relevant team. Thank you again for your feedback and for choosing Boots Opticians.

Oceniono na 5 z 5

Really nice and helpful staff

Popped in to Macclesfield shop as wife glasses fell off and screw came out the staff were really nice and sorted the glasses out right away without any fuss or frustration with us so thank you to the lovely chap and lady who helped. Thank you

12 października 2026
Opinia niezależna
Logo Boots Opticians

Odpowiedź od Boots Opticians

Thank you for your lovely feedback! We’re delighted to hear that our Macclesfield team were so friendly and helpful in fixing your wife’s glasses quickly. We’ll be sure to pass on your thanks to the team. Thank you for choosing Boots Opticians!

Oceniono na 1 z 5

Rude abrasive staff.

Rude abrasive staff.
I ordered a pair of varyfocals costing over £400 and Contac Lenses. I was going to attend for contact lens fitting but Boots cancelled the appointment.
When I went to pick up the glasses I was asked to pay for them as I expected.
I asked for the discount on the frame which is 50%.
The assistant said the till would not allow her to do a refund. I did not take the glasses away.
The Manager rang me today and said none of her staff would ask me to pay for the glasses until I had signed up for contacts.
Basically I was being called a liar.
All she had to say was she would refund me for the glasses and I could then attend to fit the contacts. What a total waste of time and money.
My advice would be to go elsewhere.
I

12 października 2026
Opinia niezależna
Logo Boots Opticians

Odpowiedź od Boots Opticians

We’re sorry to hear about your disappointing experience and understand your frustration with the communication and inconvenience caused. We’d welcome the opportunity to look into this further. Please contact us at boots.customercare@boots.co.uk with a copy of your review, your full name, date of birth, telephone number and the store you visited, and we will be in touch.

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