Avoid using AEG Fixed Price Repair. Job is subbed out to Pacifica. One engineer on his own will avoid at all cost removing a built in fridge freezer and blame anything to avoid the job. Absolutely no... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
They had the wrong model number henceforth parts wouldn’t fit on first visit second visit the engineers were very professional in the machine was fixed but a small wire was broken in the machine would... Zobacz więcej
Bought a combi oven, after a kitchen revamp. Above was a hide and slide oven. We needed a grill function, and this combi came out better than the rest. Yes it can grill but its functionality is near i... Zobacz więcej
Purchased a gas hob through third party. Reported Gas leak problem from Hob. They took a week to send a third party repairer to inspect. Their engineer acknowledged a leak ,suggested a new hob will b... Zobacz więcej
Informacje dotyczące firmy
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O AEG
Napisane przez firmę
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Peace of mind is included
Buy direct from AEG for complete peace of mind. We will deliver your appliance free of charge, or add installation services so your appliance is ready to use straight away.
Our delivery partners will contact you once your order is placed. You will then be able to select the delivery date that suits you best.
Dane kontaktowe
Addington Way, Luton,, LU4 9QQ, Bedfordshire, Zjednoczone Królestwo
- 03445 611 611
- customer.care@aeg.co.uk
- aeg.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Purchased a gas hob through third…
Purchased a gas hob through third party. Reported Gas leak problem from Hob. They took a week to send a third party repairer to inspect. Their engineer acknowledged a leak ,suggested a new hob will be fitted and left my existing hob partially built. Several communications with this company and promises of returned calls still not heard from them in the three weeks.
From my experience would avoid this manufacturer in future .The hob is covered by their warranty ,as it’s only a couple of months old! According to Network Gas there shouldn't be no gas leak at all, but according to AEG a minuscule one is ok!
straightforward process
straightforward process
Easy to order on Amazon. Delivered on time.
Easy to set up and seems to be working well
Built to last just replacing my 20 year…
Built to last just replacing my 20 year old oven and hob excellent
Quality as always.
Combi bought for grill function
Bought a combi oven, after a kitchen revamp. Above was a hide and slide oven. We needed a grill function, and this combi came out better than the rest. Yes it can grill but its functionality is near impossible to fathom, selected through a submenu, rather than a selection a knob. The supplied “pans” have no handles, all very complex for us simpletons. Overall the oven does what it purports, and maybe ideal if this was the only appliance, but as a secondary oven it is way to complex just to get a grill… which incidentally is not too efficient at that!
Great product
Great product, bit pricey but it works exactly as described, happy.
Took 3 visits but a good job
They had the wrong model number henceforth parts wouldn’t fit on first visit second visit the engineers were very professional in the machine was fixed but a small wire was broken in the machine wouldn’t dry third visit. The engineer was very knowledgeable and had it fixed within half an hour. AEG did a good job.
Faulty drum support wheels on tumble drier
This is a new tumble drier. The drum was rubbing as there was evidently a problem with the four wheels that support the drum.
The first technician to visit changed one wheel as that is all he had with him. He said that if there were further problems all four wheels should be changed. I passed this message to AEG when reporting a repeat of the original problem. AEG told me that this message was passed to the repair subcontractor.
When the problem repeated the second technician arrived knowing nothing of the previous problem or the necessity of replacing the other three wheels. He could do nothing.
The third technician changed one wheel which provided normal drying service for just over an hour.
Reporting the problem again the same technician came for the fourth visit and changed the two original wheels. The machine has been working well since the last visit.
There is something missing in the communication and feed back between AEG and within the subcontracting company.
Apart from our weeks of problems the machine is now working well.
Very Happy with my Hob
Help with the Hob , choice and ease of payment and delivery.
Avoid using AEG Fixed Price Repair
Avoid using AEG Fixed Price Repair. Job is subbed out to Pacifica. One engineer on his own will avoid at all cost removing a built in fridge freezer and blame anything to avoid the job. Absolutely no diagnostic tests carried out and only at property for two minutes. An absolute rip off at £192 for a Fixed Price Repair with no repair undertaken. Avoid AEG and get a local repair company in. Pacifica also cancelled first appointment and came 3 days later!
Washing maching scratched and leaking
Washing maching scratched and leaking
Dish washer very poor quality of parts.
They listened yo my queries and acted…
They listened yo my queries and acted accordingly
Shocking service from AEG!!
We have only had our American Style Fridge Freezer for 4 years and it has broken down 3 times the first time within weeks of our purchase. The Engineer has visited on several occasions to try to sort it but we’ve now been told it cannot be repaired. We have contacted AEG regarding this but they have basically washed their hands of our problem and told us there is nothing they can do to help. It’s all been very frustrating as this was a very expensive fridge freezer which will now have to be scrapped!! Very disappointing service from AEG
Could'nt wait to have an induction hob…
Could'nt wait to have an induction hob again after moving to a new house with a ceramic one supplied. Wanted a good reliable one so picked the AEG one and paid for AO to fit it for us. Very pleased.
Washing machine purchased from Curry’s…
Washing machine purchased from Curry’s was faulty, drum kept filling with water over night when turned off. This machine was returned and another AEG installed. Same problem occurred. We now have a Bosch installed which is perfect.
Very happy.
We needed an oven that would bake cakes, cook roasts, etc. We found the Aeg at a good price and purchased the oven. It arrived on the day booked. We then had it installed easy. The first use was for baking cakes which came out perfectly cooked. We would recommend Aeg to anyone looking for a new oven.
I would have given 0 stars if that…
I would have given 0 stars if that option was available. The extractor is really poor. The engineer who visited was not interested in dealing with the problem and just said it was an installation issue. It is has taken up a lot of time and further expense.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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