Ordered 2 VIN for American classic cars a Camaro '73 and a Montecarlo '71... one report was amazingly accurate and detailed and showed mileage and the 6 previous owners! The second was not so complete... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a build sheet for our 1970 Corvette. I worked with Richard Langridge and he worked tirelessly over the weekend to reproduce the original build sheet. Although I kept asking for changes/cor... See more
Company replied
I didnt know this site existed until I wanted to sell my vehicle and the potential buyer enlightened me with this website, very informative about our car, history, etc. and now obtaining the window st... See more
Highly recondmend, they helped make a reproduction factory spec sales sheet window sticker as it were in 1993, they also offer car history check. Brilliant prices, must check them out. Very helpull, w... See more
Company replied
Company details
Written by the company
Uncover the history and specifications of your classic vehicle with Classic Decoder. Get comprehensive classic VIN decoding, classic vehicle history reports, and classic build sheets all in one place. Trust the experts to preserve the legacy of your classic car.
Contact info
65 Brunswick Blvd #201 Dollard-Des Ormeaux, H9B 2N4, Quebec, Canada
- business@classicdecoder.com
- classicdecoder.com
3.8
Great
331 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered 2 VIN for American classic cars…
Ordered 2 VIN for American classic cars a Camaro '73 and a Montecarlo '71... one report was amazingly accurate and detailed and showed mileage and the 6 previous owners! The second was not so complete, but they offered 2 credits for compensation. All in all, a fair deal, I will say!
14 October 2026
Unprompted review
Excellent Customer Service
I ordered a build sheet for our 1970 Corvette. I worked with Richard Langridge and he worked tirelessly over the weekend to reproduce the original build sheet. Although I kept asking for changes/corrections, he never lost his patience. And, despite the fact that this was over a weekend, he always responded in a timely and very responsive manner.
23 August 2026
Unprompted review
Reply from Classic Decoder
Hi Helen, thank you for sharing this wonderful feedback. We’re glad we could help recreate your 1970 Corvette build sheet and provide patient, responsive service throughout the process. We look forward to your next order.
Wrong VIN twice - corrected report missed a documented salvage history
I ordered two vintage vehicle history reports from Classic Decoder. Both came back for the wrong vehicle: neither matched the VIN I had submitted.
After several days and repeated follow-ups, they sent a corrected report for the first VIN. The seller had disclosed two salvage titles up front in his Bring a Trailer listing, and I ordered the report to get more detail on them. The report showed no salvage titles at all.
I requested a refund several times under their advertised money-back guarantee. They declined unless I provided DMV documentation, which I explained I was not in a position to obtain, as I am not the registrant. To date, I have not received a refund.
In my opinion, this is an incompetent service, and I would not use them again.
12 August 2026
Unprompted review
Reply from Classic Decoder
Hi JJM, we’re sorry for the errors and frustration caused. Wrong VIN results and missing disclosed records when available are serious concerns for us. Please get in touch with us at business@classicdecoder.com with ticket ID: #2909601 so we can review both reports and your refund request. Thank you for your patience and understanding.
The website promises history of the…
The website promises history of the vehicule's previous owners. I paid 50 Dollars for a real scam, because all I get for my E Type Jaguar are the original specifications, exactly the same informations available on every free website. Don't waste your money for it !!!
2 August 2026
Unprompted review
Reply from Classic Decoder
Hi Lafontan, we’re sorry the report did not meet your expectations. Owner history depends on available records. Please contact us at business@classicdecoder.com with ticket ID: #2909602 so we can review your E-Type report and see how we can help. Thank you for your understanding.
This website has been very helpful with…
This website has been very helpful with my inquiries. I am grateful. I would recommend it to anyone. Their responses are very quick and efficient.
31 July 2026
Unprompted review
Reply from Classic Decoder
Hi Barry, thank you for your kind words. We’re glad our team could help efficiently. We truly appreciate your recommendation, trust, and support.
"Disappointing: no real history, just a checklist"
the report I received is nothing more than a generic technical data sheet — the kind of information you could find in the manual or in any trade publication. It doesn't provide any relevant or specific information; at best it's a superficial checklist, and at worst it feels like pure speculation, since there's no actual history behind it. On top of that, this report doesn't match what was advertised. This feels misleading, and I'm very disappointed with the service.
18 July 2026
Unprompted review
Reply from Classic Decoder
Hi Francisco, we’re sorry the report did not meet your expectations. We understand your concerns about the available information provided and would like to review the report. Please contact us at business@classicdecoder.com witht the ticket ID: #2909603 so we can help. Thank you for your understanding.
To be honest
To be honest, the gentleman in the chat prompt is very professional and resourceful in his guidance and information delivery.bigup yourself Mr. Richard L
14 July 2026
Unprompted review
Reply from Classic Decoder
Thank you so much for your kind words! 😊
We're thrilled to hear that Richard L provided such professional and helpful guidance. He's a true asset to our team, and we'll make sure he sees your lovely feedback.
Classic decoder for 50.00 dollars gives…
Classic decoder for 50.00 dollars gives you a spec sheet as a build sheet. A spec sheet gives you a wide amount of info that you can find in most books (ie service manual). a real build sheet is what the factory uses to build the car it has RPO codes regular production option . a waste of money
8 July 2026
Unprompted review
Reply from Classic Decoder
We're truly sorry to hear that you felt the decoder didn't meet your expectations.
You're absolutely right — a build sheet and a spec sheet are different, and we completely understand your frustration. We do actually provide RPO codes as part of our service, so if there's been any misunderstanding or issue with your order, we'd really love the chance to make things right.
Please feel free to give us a call or reach out via Live Chat — we're here and ready to help sort everything out for you. Your experience matters to us, and we want to turn this around.
We hope to hear from you soon!
Wanted a report to get some history on…
Wanted a report to get some history on a car I was buying, since the guy selling didnt have any past information on the car. Ordered the report and got a generic description of a 67 Mustang, no details on this car really. Pretty much the same I would have gotten to google 67 Mustang. Very disappointed. Rip Off
5 July 2026
Unprompted review
Reply from Classic Decoder
We are truly sorry to hear that you were disappointed with your report. We completely understand your frustration, especially when you were looking for specific history on a car you were considering buying.
That is not the experience we want any of our customers to have. We would really appreciate the chance to look into your order and see what went wrong. If there was an issue with the report or if it did not provide the details you needed, we want to make it right.
Please give us a call or come to our Live Chat so we can review your order together and do everything we can to improve your experience. We are here to help.
We hope to hear from you soon.
Not Recommended
Product test revealed critically inaccurate details on 1978 vehicle, and extremely limited historical details despite 3 title changes since 2019, with the report simply saying it was sold in 3 States. Compared to 6 recent Carf-x reports on vehicles over 25yrs old which provided minute details, this Classic Decoder report lacked meaningful info and confidence. 1 Star.
8 July 2026
Unprompted review
Reply from Classic Decoder
We are truly sorry to hear about your experience and completely understand your frustration. That is not the level of detail we aim to provide, and we take your feedback very seriously.
We would really like to look into your order and see what happened with your report. If the information was inaccurate or incomplete, we want to make things right for you.
Please give us a call or reach out to us via Live Chat so we can review your order together and do everything we can to improve your experience. We are here to help and we want to earn back your trust.
We hope to hear from you soon.
I ordered 2 reports
I ordered 2 reports, one for my 1970 LS5 Corvette, and another for my 1971 Cutlass convertible. The first screen to pop up after I entered the info for the Corvette showed that it was an LS5. However, the report, which offered nothing other than what is generally known about this model, showed the engine as a 350ci, as opposed to the LS5's 454ci engine. So, adding insult to injury, all of the information provided was based on a 350ci car, so totally worthless. The report on my '71 Cutlass offered less information than I know off the top of my head, and I am not a car guy. Completely worthless and a COMPLETE waste of money. The only reason I signed up for this was the 4.7 rating on Trustpilot...don't know how they got such a high rating? Do yourself a favor, google your make and model, you'll probably get more information than you'll get off of Classic Decoder.
5 July 2026
Unprompted review
Reply from Classic Decoder
We are truly sorry to hear about your experience and completely understand why you are frustrated. Getting the engine size wrong on your Corvette is a serious error, and we do not take that lightly. We also hear you on the Cutlass report not providing the depth of information you expected.
That is not the standard we strive for, and we would really like the chance to make things right. Please give us a call or come to our Live Chat so we can review both of your orders together. We want to look into what went wrong and do everything we can to improve your experience.
Your feedback is valuable to us, and we hope you will give us the opportunity to turn this around.
We look forward to hearing from you.
Favorable Update
A complete rip-off for me. I have a 1970 Oldsmobile convertible that I had purchased that I was trying to gather some history on. I paid Classic Decoder $43 for a report that told me less than I had already found out on my own for free. For instance, mine has factory disc brakes and their report showed drum brakes. Matter of fact, the report and build sheet they sent me wasn't even for a convertible, but a 2-door coupe. All of the info in the report was just generic info about a 1970 Oldsmobile Cutlass that anyone can find for themselves. And, when I filed a complaint with one of their support staff, he told me I must have gotten the VIN# wrong. I then sent him a snippet pic of the title showing the VIN# and that it is listed as a convertible. Caveat Emptor.....
I have an update-Classic Decoder apparently did listen to my complaint, as they sent me a completely new report the next day. It was much more comprehensive and contained a lot more information that was specific to my car than was in the first one that was sent. I thanked them and stated that if I had gotten that report the first time I would not have had a complaint, so have to credit them with listening to a customer and making the effort to do the right thing. So am modifying from one star to three.
22 June 2026
Unprompted review
Reply from Classic Decoder
Thank you for taking the time to update your review and for giving us the opportunity to make things right. We truly appreciate your honesty and your willingness to acknowledge the effort we made to correct the issue.
We are very sorry that your first report was inaccurate and not what you expected. Getting the details wrong on a car like your 1970 Oldsmobile convertible is not acceptable, and we completely understand your frustration. We also apologize for how your initial complaint was handled. That is not the level of service we want to provide.
That said, we are glad we were able to review your order and send you a more comprehensive and accurate report. Your feedback helped us understand where we fell short, and we are committed to learning from this.
Can not get past the sign up .says they…
Can not get past the sign up .says they are an unsecure website and will not let you proceed with your VIN number to get a build sheet. I was looking forward to using this for my first olds but now I'm not so sure
14 June 2026
Unprompted review
Reply from Classic Decoder
We are truly sorry to hear that you are having trouble getting past the sign-up process. We completely understand your concern when a website shows as unsecure, and we take your security very seriously.
We would really like to help you get this sorted out. Please give us a call or come to our Live Chat so we can assist you directly with your VIN entry and make sure you can access your build sheet without any issues.
Your first Olds deserves the right attention, and we want to make sure you have a smooth experience with us. We hope you will give us the chance to help.
Highly recondmend
Highly recondmend, they helped make a reproduction factory spec sales sheet window sticker as it were in 1993, they also offer car history check. Brilliant prices, must check them out. Very helpull, wonderfull team and excellent service
4 June 2026
Unprompted review
Reply from Classic Decoder
Thank you so much for your wonderful review! We are truly delighted to hear that you had such a positive experience with us.
It means a lot to know that we were able to help you with your reproduction window sticker and that you found our team helpful and our prices fair. We take great pride in what we do, and feedback like yours reminds us why we love it.
Reply from Classic Decoder
Thank you so much for your kind words! That truly means a lot to us.
We are so glad to hear that you had such a great experience. Knowing that we earned your trust and appreciation is what motivates us to keep doing our best every day.
I'm totally new to biking ,female and I…
I'm totally new to biking ,female and I was a little lost on exactly what I was looking for. Live chat helped a bunch!
1 June 2026
Unprompted review
Reply from Classic Decoder
hank you so much for your lovely review! We are so glad to hear that our Live Chat team was able to help you out.
We know that being new to biking can feel a little overwhelming, especially when you are not sure exactly what you are looking for. That is exactly why we are here. It makes us really happy to know that we could guide you in the right direction and make the experience a positive one.
We truly appreciate you taking the time to share your experience. If you ever have more questions or need anything else, please do not hesitate to reach out. We are always here to help.
Wishing you all the best on your biking journey!
It’s a scam.
It’s a scam. Not at advertised. No information- just “no problems found” after every line. I know it’s difficult to trace an 11 digit vin number from the 1940s but if you can’t do it don’t advertise that you can. Also- ai generated “chat” and no refund. I never write reviews but I’m so mad about this that I’m making an exception.
27 May 2026
Unprompted review
Reply from Classic Decoder
We are truly sorry to hear about your experience and completely understand why you are upset. We know how frustrating it must be to receive a report with no useful information, especially when you were expecting detailed history on a classic vehicle from the 1940s.
You are absolutely right. Older VINs can be very difficult to trace, and we should have been more transparent about that. We also hear your concerns about the chat and refund process, and we sincerely apologize for falling short.
We would really like the chance to make things right. Please give us a call or come to our Live Chat so we can review your order together. We want to understand what went wrong and see what we can do to improve your experience.
Found exact answer to a doubt this vehicle.
Found exact answer to a doubt this highlander, and so much accepted, worries in buying it. Trust you service to we client continue benefiting, ever.
26 May 2026
Unprompted review
Reply from Classic Decoder
Thank you so much for your kind feedback. We’re really glad our service helped answer your doubts and gave you more confidence before buying the Highlander. That’s exactly what we aim for, helping customers make informed decisions with clear vehicle history and build details. We truly appreciate your trust and support.
Reply from Classic Decoder
Thank you so much for your feedback. We’re really happy to hear that Classic Decoder helped you. We truly appreciate your support and are glad our classic vehicle history and build-sheet information was useful for you.
Excellent—just what I was looking for
19 May 2026
Unprompted review
Reply from Classic Decoder
Thank you so much for your feedback. We’re really glad Classic Decoder provided exactly what you were looking for. We specialize in classic vehicles, so it means a lot to know our vehicle history and build-sheet information was helpful for you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.