IS

Isaiah

米国

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BE FORWARD のレビュー


5つ星のうち1の評価

Terrible service

Terrible service doesn’t even deserve one star I purchased an Aristo back in Aug they ended up selling it to someone else without letting me know just left me in the dark. I asked for a refund and their customer service is terrible never answered till I texted 5 times and said if I wanted to purchase another car I said no they said it would take 5 days to refund. It’s been a month and I have gotten no response and I’ve been sending messages for a follow up and tried contacting different people from be forward. Would recommend to avoid at all cost take the time to find another agent terrible customer service

2026年8月25日
自発的なレビュー

BE FORWARD からの回答

Dear Isaiah,

We sincerely apologize for the delay and inconvenience caused.

Could you please provide your reference number so we can forward your case to the proper team? Thank you.

Kind regards,

Customer Support Team
BE FORWARD