Unexpected damage charges and absolutely no customer service
I rented a car from Dryyve at Vienna Airport in August 2026.
After returning the vehicle, I was charged approximately €566 for three alleged damages that I am completely unaware of. At return, an employee confirmed that everything was okay.
I have contacted Dryyve twice by email and twice through their website contact form. No response whatsoever. Calling them is pointless, as their automated phone system just directs you back to email.
I still haven't received any damage reports, photographs or proper explanation of the charges.
Extremely frustrating and unprofessional experience. I cannot recommend this company.
Booking reference: AT941219630
30 August 2026
Unprompted review