Tareq Joy

I was going to buy things from them and so went for browsing. But one of their stuff was unhappy as it was near closing time (there was still 30min remaining to close). I was aware of that obviously but he kept saying about the closing time despite I was asking general product questions. That was so unfriendly and could guess their after sale service. So I went to Harvy Norman and found they are pretty good.

I got all furnitures and electronics from them for my new house. Dealing with them is easier. Their stuffs are friendly and helpful. They are my preferred shop in Ireland.

Not too good experience with them. A rug came really dirty. So I had to return that item. Even for that they charged me some money despite it was their fault.

Also there was a missing rug underlay. They asked for a proof of packaging after receiving the parcel. How would I supposed to know that’s the practice for them? After exchanging angry emails, they sent me the item. I felt like they were not trusting me.

Coverage is subpar but their website is fine at least better than Vodafone. So far not too bad experience with them.

They are partnered with next. One of the worst delivery experience I had. Missing delivery dates silently, and then delivered a wrong product. Stay away

Please don’t order anything online specially the large furnitures. They delayed my delivery twice with the same minor issue saying a system error. No communication or no headsup from their end. At last they delivered after a month they initially said, and I found that they delivered a wrong furniture item 😡. To save me from all bad experience again I wanted to keep that wrong item. Then I found the wrong item they delivered was also not complete and there is a missing package. 🤦‍♂️

God save me from next!

They deliver alright and handle them not bad. But they don’t obey the time change or location change option even if you call them or change them via website ahead of time.

Internet is good and reliable and that’s where the pros ends. They added a new AI bot while calling and chatting which doesn’t do anything except causing unnecessary pain. Everytime I try to reach out to them, that AI bot takes as long as 30mins with same shitty response and hangs up the line. Not sure how come a mainstream company takes such absurd decision. If you don’t want your customer to reach out to you, you can simply turn off the line .

Shitty app. I struggle to login everytime. Once I got blocked at parking space as I couldn’t login to the app to recharge. At that point I decided to move to a different provider.

Such a pleasant experience with them 5/5 star. I ordered a dining set. After getting the delivery the chair was not fitting under the dinning table so I wanted to replace them. Despite their terms and conditions they replaced the chair free of charge which is really unusual these days. Both the products and the after sale service are top notch. Highly recommend them and I will get more items from them. 🤩

Don’t waste your money! I was waiting for switching my number from vodafone. But there service doesn’t work. Everytime I called, they say they are working on different thing and gave me new reference number. I waited 3months but didn’t work. And, I paid money to them unnecessarily even though I turned off the auto renewal. When I wanted to get the refund, they say you have used your plan (It was so small amount used by my phone when I switched to Lyca to call them for 10min). Being so unethical to steal our money!