Review of Lebara Mobile (UK)


Rated 5 out of 5 stars

Gauri was very polite & efficient in…

Gauri was very polite & efficient in dealing with my request today.However at 70 years of age internet & webpages don't come that easy for me ! I find it difficult until I've done it then I'm ok !
So my question related to mine & my wifes' plan which I want to change.I now have to wait until my current plan is spent up then visit the webpage & renew.All very simple I'm sure but sometimes it isn't !
The reason for this review is for Gauri & he was very professional & courteous but unfortunately I still haven't resolved my question.Lets see what the next few weeks brings ?!
Martin Fox.

6 February 2024
Unprompted review

Reply from Lebara Mobile (UK)

Hello,

Thank you for your feedback. At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!

Best Regards,
John-Paul Patten
Operations Director