Great service from Aman S. He helped me cancel my plan, turn off auto-renewal and submit my refund request quickly and efficiently. I’m currently in China and could not access my account webpage, but... See more
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Lebara is a mobile network provider in the UK, ideal for the value seeking customer. The brand offers budget friendly SIM Only and pay as you go plans with data, UK, and international mins to over 40 countries. With Lebara you get total control over your spend - no contract, 30 days rolling plans. Easy sign up with no credit check and capped out of bundle spend.
London, United Kingdom
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Aman S gave a particularly detailed and serious answer to my questions, provided solutions, and continuously tried to help me solve the problem. His attitude was extremely good, so this experience was particularly great.
Quick response by agent Zainab Pardawala, fixed my issue with account being locked.
Really helpful. I just received a call from Shinu Scaria, He listened to my queries and helped me step by step on my problem related to network issues. CS is top notch.
I had great help from Saurav Bharsake today. I had received an email stating that Lebara was cancelling my husband’s sim. He is in a care home and no longer understands anything. The email related to an old sim which had been replaced by another sim which is still current. Between us we realised what is happening and he confirmed my husbands present sim is working
The company has very thoughtful and kind staff eg Shreya verma. They are very accommodating and insightful
I had a very positive experience with the customer service. The staff were friendly, helpful, and professional. I would especially like to thank Shreya Varma for explaining everything clearly and patiently, making sure I understood all the details. I truly appreciate her support and excellent customer service. Thank you for making the whole process smooth and pleasant!
Great service from Aman S.Quickly helped me resolve my issue. Thank you!
Misba is very helpful and give me best solution Thankyou!!
Bhagyashree was very good and articulate. He gave me the easiest clarity. Thank you
Customer service is great. Zainab Pardawala solve my problem nicely and helpful
Fateh was really helpful and his service was impeccable
Neha K,give very good experience ,help us to solve problems at very quick time,
Shrimraj was really great and understood my problem that had been existing for the last few days. He resolved the problem straight away unlike some of the previous people I had spoken to.
Today I called Lebara I had an issue regarding my plan and someone called AKSHAYA PIMAPLE she was very helpful and resolved my problem.thanks
The lady was very helpful today to enable me to use my phone when I was in some difficulty
She was helpful, friendly and efficient.
Thanks you P Simran
Paid for eSIM as on holiday but can’t get mobile internet. Spoke to three different service advisors who couldn’t get it working which is fine but then told it was referred to their technical team - followed them up three times and just getting standard brush off email saying they are looking at it which obviously they aren’t. Really disappointed as been customer for a long time and getting rubbish service the time you need help. Holiday will be over before this is resolved

Reply from Lebara Mobile (UK)
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