VanMoof Reviews 

The riding experience is brilliant. A fast, manoeuvrable and stable bike. It really turns heads!
(I owned the S3, this S6 was delivered in September 2025).
I’m deducting one star because the Kick-Lock doesn’t always work reliably. You have to be very careful to make sure it doesn’t pop open again straight after you’ve locked it.
That happened to me recently and, sure enough, some idiots stole the bike. Idiots, because you can track the bike via FindMy. However, that wasn’t quite enough for precise tracking. I then went on to buy the theft tracking service (59 EUR / year). The next morning, it went ‘ping’ and my phone told me: ‘The bike hunt can begin.’ I raced to the spot (NOT the nicest area in my city) and, sure enough, I found it again, together with the police (secured with two expensive locks – what a bunch of idiots).

S6 Bike is far better quality then my S3 I had before. Rides perfect and reliable Everything works fine and love the design. And is very good that repair can be done by local bike repair store now.

Contact with VanMoof support is still not as it should be , takes normally days which is not good. For a premium product with premium price, answer should not take longer then 24 hours.

One of the most beautfull e-bikes and I never lost trust in van Moof

After losing faith in VanMoof when my X3 broke down and proved almost impossible to repair, I was convinced by the bike shop to give the new S6 a chance. I was promised a much better, easily repairable bike. Less than a week later, it has already stopped working. The app connection is unreliable, the charger didn’t work, and even the reset button stopped responding. I had to transport the bike myself to the shop with its alarm blaring, and it’s now being repaired.

Absolutely unacceptable for such an expensive bike with such big promises. VanMoof has let me down again, and my trust is completely shattered.

Riding the bike is great. But it is having serious issues from delivery.

The left handle was loose after 10km, and the chain guard rattled. Front brake feels and sounds choppy. The bikestore replaced the left handle, improved the chain guard rattle (not completely gone) and brake should improve with time.

The bike already gave an error while riding once, and just completely shut down. Bike store has no clue why. Other rides it's been fine.

But the big one is: Unlocking and connecting via the VanMoof app simply doesn't work. At all. It always tells me the bike is too far away, even if I'm on the bike. If I drop the bluetooth connection from the iPhone settings, the app will reconnect and then it's fine. But next time around, same story.

I have been using phone/bluetooth to unlock Tesla's consistently and without any issue for last 6 years, so no reason why it shouldn't work with the VanMoof. But it just doesn't work, no matter what I try, reset, update, restart or reconnect.

Best designed bike, very friendly service, smoothest automatic gear, very relaxing: For me my S6 is the best and most beautiful urban bike.

Great for daily use!! It more robust, than many people would think.

glad to have an opportuity to contribute to the remarkable line.

They are doing a good job to get the show back on the road

Best ever bike experience both for electric and bio

Great ride, rather unstable software, but incremental updates solves problems adressed within the rider community. Would be Nice to have so sort of shockbreaker as a standard, not Only optional.

I initially bought my Vanmoof when in the Netherlands, I was very impressed with the bike and the back up, so when I moved back to the UK I again bought Vanmoof, I still love the bike, but getting faults rectified was difficult, this has improved, but service centres are a little widespread, and expensive

The Product is unbeleavable

The company removes (and is able to remove) certain software settings without the user's consent—settings that were a key reason for purchasing the bike in the first place. This is why I haven't performed any software updates for several years now; I do not want VanMoof to steal any more features from me, because I paid for those potential settings when I bought the bike.

Lovely bike that brings me every where around Utrecht. The boost button is so nice..

The VanMoof S6 truly feels like the rebirth of VanMoof.

It’s a beautiful bike with the clean, iconic design that made VanMoof stand out in the first place, but most importantly, it feels solid and reliable. The S6 rides smoothly, feels well-built, and is simply a pleasure to use every day.

For me, this is exactly what VanMoof needed: the distinctive VanMoof experience, now with the confidence and reliability you expect from a premium e-bike.

A fantastic comeback. The S6 really feels like VanMoof is back!

S6 is the smoothest ever. Big improvement to my S3

Do not buy, the theft tracking pro ride, complete waste of time and money, I had added the subscription and my bike got stolen and received no help from Vanmoof (told me to go file a police report) would have been easier to just add to "find my" on iphone

The product is fabulous and was delivered quickly. The problem is the much prompted accessories are permanently out of stock. Whats the use of buying a bike for shopping, when the shopping basket (although fab’ design) is unavailable?