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ORION91 Reviews 

6,129
•
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Easy to configure and time will tell how good/long it lasts Speedy well packaged delivery

Company replied

Rated 3 out of 5 stars

Order arrived OR-DGKOQG after a week, but wrong products. Sent direct email, no response. Tried to call, non existing number. Tried to fill a request (with and without picture of proof), allways err... See more

Company replied

Rated 5 out of 5 stars

I purchased some bulbs for my chandelier that are hard to find in Italy. At the reception I noticed that a piece was missing. Having pointed this out to the dealer, he promptly sent me, at jis own exp... See more

Company replied

Rated 5 out of 5 stars

I can only praise this company! Prompt communication in perfect English, very kind people and amazing service. They are really helpful, patient, focused on problem solving, and they try whatever the... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Catering Food and Drink Supplier
  4. Hardware Store
  5. Home Goods Store
  6. Outdoor Furniture Store
  7. Shelving Store

About ORION91

Written by the company

En ORION91 nos especializamos en ofrecer soluciones prácticas, funcionales y accesibles para tu hogar y espacios exteriores. Nuestro objetivo es ayudarte a crear ambientes más cómodos, organizados y adaptados a tu estilo de vida, ofreciéndote productos que combinan diseño, utilidad y una excelente relación calidad-precio.

Nuestro catálogo destaca por una amplia gama de muebles plegables –como sillas, mesas y conjuntos multiusos– que te permiten optimizar tu espacio de forma sencilla y versátil. También contamos con estanterías y soluciones de almacenaje para mantener todo en orden, así como una gran variedad de productos para el hogar y el jardín, pensados para cubrir tus necesidades cotidianas y hacer tu día a día más fácil.

En ORION91 trabajamos cada día para ofrecerte productos de calidad, precios competitivos y un servicio ágil y cercano, porque sabemos que tu tiempo y confianza son importantes. Queremos que disfrutes de una experiencia de compra rápida, segura y sin complicaciones, desde que eliges tu producto hasta que lo recibes en casa.

Miles de clientes ya confían en ORION91 para equipar sus hogares con soluciones inteligentes y funcionales. Nuestro compromiso es seguir creciendo contigo, escuchando tus necesidades y ofreciéndote siempre la mejor atención y productos pensados para ti.

Beneficios exclusivos para nuestros clientes

Written by the company

Puntos ORION
Suma puntos con tus compras y consigue descuentos en tus futuros pedidos.
Invita y Gana
Tus recomendaciones tienen premio: gana por cada amigo invitado.
Ventajas para Profesionales
Compra para tu negocio con ventajas exclusivas y soporte personalizado.

Nuestra garantía de envío

Envío gratuito en 24/72 horas

Envío rápido, seguro y gratuito en pedidos a partir de 50€. Procesamos todos los pedidos con prioridad para que salgan de nuestro almacén en cuestión de horas y lleguen a tu domicilio en un plazo estimado de 24 a 72 horas hábiles.

Contact info

20% de descuento por tu cumpleaños 🎉

Suscríbete y añade tu cumpleaños para un 20% de descuento en tu día.

4.2

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
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1-star

Asks customers to review

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4.2

All reviews

(6,129)

545 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fit for purpose

Easy to configure and time will tell how good/long it lasts

Speedy well packaged delivery

25 March 2026
ORION91 logo

Reply from ORION91

It's so nice to read your comment! Your satisfaction motivates us to keep giving our best every day. Thank you for trusting us 💛

Rated 1 out of 5 stars

You failed to forfill the order now…

You failed to forfill the order now your asking me for feedback not great guys

16 March 2026
ORION91 logo

Reply from ORION91

We appreciate your feedback and apologize for any inconvenience you may have experienced. We will contact you to clarify the situation.

Rated 4 out of 5 stars

Order cancelled, offered discount

Order cancelled, but they offered a discount

16 March 2026
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Reply from ORION91

Nos sentimos apenados por lo sucedido. Tu experiencia es importante para nosotros y nos contactaremos contigo para solucionar el inconveniente.

Rated 5 out of 5 stars

Excellent service

Excellent service. Great prices. Delivery to Portugal in 3 days. Good quality product.

24 February 2026
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Reply from ORION91

Thank you so much for your positive feedback 🌈 It motivates us to keep improving every day 😊

Rated 1 out of 5 stars

Really poor tracking and communication

Really poor tracking and communication. They send you an email to say the package has been sent, but not who the courier is and no tracking number so it´s very difficult to find out where your parcel is. After some investigation it turned out that the courier was GLS Spain (unfortunately - check their reviews!). There was poor communication from them as well which resulted in me having to find out where they had taken my parcel and go to collect it myself. I tried to contact Orion via email but received no response. Would not use again.

5 January 2026
Unprompted review
ORION91 logo

Reply from ORION91

We're sorry your experience wasn't what you expected 😔 We want to help and find a suitable solution. We'll be in touch.

Rated 5 out of 5 stars

Good products, great post sale service

Good products, great post sale service, got an issue with a delivery and was handled quickly and to my satisfaction

9 May 2025
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Reply from ORION91

Your words fill us with joy! 😁 We always work to offer you the best, hope to see you again very soon!

Rated 5 out of 5 stars

Very good,quick service

When my order came in,it was very damaged.Proberly by transport.
Ill mailt Orion19 and send fotos.
Whitin 1 day the reacted,and saying to solve it.
And yes ,whiting 1 week ill recieved the new product,in good condition.
So quick,friendy, and 100% service.
I am very happy how the solved it.
Thany you Orion19

23 April 2025
Unprompted review
ORION91 logo

Reply from ORION91

Your review made our day! 💖 We are ready to solve any incident and of course, ensure that the customer has the best experience. Thank you for being part of our family, we are waiting for you with open arms on your next visit!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great product

27 March 2025
ORION91 logo

Reply from ORION91

What a joy to receive your positive feedback! 🌈 We strive to provide excellent service and we are pleased to know that we have achieved this - thank you for choosing us!

Rated 4 out of 5 stars

Very quick delivery.

Very quick delivery.
Good to mount.
I only do not give it a 5 star because the shelves are made of very thin wood.
I would suggest a little more thickness.

13 February 2025
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Reply from ORION91

¡Gracias por el cariño que nos brindas! 💕 Nos alegra saber que te encantó. ¡Esperamos verte pronto para seguir ofreciéndote lo mejor!

Rated 1 out of 5 stars

Part of my order is not delivered, no customer support

I ordered shelves 3 weeks ago but only received one third of my order. I sent lots of email to them, called many times, but couldn’t get any response about the remaining part of my order. This company is a fraud with no customer support. Don’t buy anything from them.

4 January 2025
Unprompted review
ORION91 logo

Reply from ORION91

We are sorry to hear that your experience was not satisfactory. As we mentioned, we have been affected by a cyber attack, and we are taking steps to improve. We will contact you to resolve it.

Rated 1 out of 5 stars

I never received the product

I never received the product. The chosen partner for delivery claimed that the address provided did not enable them to deliver correctly but all ways provided to add the missing door number failed. The hotline was either busy or the call was aborted, the website did only allow for modifications verified with a Spanish cellphone number. A mail I sent them was never ever answered.
It was a bad and time-consuming experience resulting in nothing other than problems. So far I also did not get my money back.

22 October 2024
ORION91 logo

Reply from ORION91

We understand your frustration and want to fix this for you as soon as possible. We appreciate your feedback and are working to improve. Please contact us to discuss how we can help you.

Rated 4 out of 5 stars

Easy website to use

Easy website to use, large choice and easy to order.

4 stars as delivery can be expensive.

12 July 2024
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Reply from ORION91

A thousand thanks for your kind words! 😃 We are happy that you had a great experience with us.

Rated 5 out of 5 stars

I can only praise this company!

I can only praise this company!
Prompt communication in perfect English, very kind people and amazing service. They are really helpful, patient, focused on problem solving, and they try whatever they can to give you a good experience in buying from them.
I would give ten stars if I could!

26 June 2024
Unprompted review
ORION91 logo

Reply from ORION91

How excited to know that your experience was great! 😊 We are waiting for you with open arms for your next purchase😃

Rated 4 out of 5 stars

Punctual delivery.

Punctual delivery.
The assembly instructions are poor, but, you don't need to be a rocket scientist to work out how the product needs to be assembled.
Overall an a good product at a very reasonable price.

4 June 2024
ORION91 logo

Reply from ORION91

We are so glad you had an amazing experience! 🎉 Thank you for being part of our community!

Rated 5 out of 5 stars

I purchased some bulbs for my…

I purchased some bulbs for my chandelier that are hard to find in Italy. At the reception I noticed that a piece was missing. Having pointed this out to the dealer, he promptly sent me, at jis own expense, the missing piece with another one as a gift. Always friendly communications and always ready to reply and available. Absolutely 5 stars dealer

28 May 2024
Unprompted review
ORION91 logo

Reply from ORION91

We are very happy that you had a positive experience with us. Your satisfaction is our greatest achievement and we strive to maintain it. Thank you for your support and we hope to see you again soon! 😃

Rated 5 out of 5 stars

Great experience

Product as described. Smooth process. Everything arrived on time with all the parts and instructions. Quality is better than expected. Great relation price/quality.
Will recommend.

26 January 2024
ORION91 logo

Reply from ORION91

We are so glad you had an amazing experience! 🎉 Thank you for being part of our community!

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