Grape & Bean Reviews 

234
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, beautiful packaging, and the consistently high quality of products like wine, coffee, and wonderful gift hampers for every occasion. Many consumers find ordering online very easy and appreciate the prompt communication, smooth process, and exceptionally helpful support staff. Some reviewers were not happy with occasional logistical slip-ups, such as missing items from orders, temporarily out of stock products, or delayed deliveries. A few people also mentioned that personalized greeting messages were occasionally left out alongside these delivery and stock issues.

What people talk about most

Product

Users describe positive interactions with product, expressing delight with the amazing quality, lovely... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the exceptionally fast... See more

Service

Customers had positive experiences with service, consistently praising the efficient, prompt, and excellent... See more

Order

Customers consistently note positive experiences with order processes, highlighting quick delivery times and... See more

Quality

Clients share positive opinions on quality, consistently expressing high satisfaction with the exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The wine I initially ordered was not in stock. They contacted me almost immediately and offered a change, which I happily accepted. Customer service appears to be an area in which the company thrives.... See more

Company replied

Rated 5 out of 5 stars

I've placed orders with Grape & Bean twice in the last year. The experience was excellent both times. They have a good selection of high-quality, and good value, products. The web site looks good a... See more

Company replied

Rated 5 out of 5 stars

Superb Irish Company . The hampers were praised by people I sent to and the communications and delivery exceptional. I spoke to one of the staff there and could not have been more helpful.The artisan... See more

Company replied

Rated 5 out of 5 stars

This company, is efficient and a pleasure to do business with. It was my first time using them and they packaged and delivered everything to me in a timely manner. This was the best gift that I have... See more

Company replied


Company details

  1. Gourmet Grocery Store
  2. also in
  3. Coffee Shop
  4. Corporate Gift Supplier
  5. Gift Basket Store
  6. Wine Store

Written by the company

Gourmet food, wine & gifts from real sustainable family producers Shipped direct to you door in Ireland plus 24 other countries worldwide


Contact info

4.9

Excellent

TrustScore 5 out of 5

234 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(234)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous presentation

Fabulous presentation, lovely gifts ordered 3 for presents. Will be ordering again.

28 September 2026
Grape & Bean logo

Reply from Grape & Bean

Thank you very much for your order and lovely review Antoinette. More importantly, we're delighted the recipients enjoyed your gifts 🙏

Rated 5 out of 5 stars

10/10 would recommend!

10/10 would recommend!

Lovely gifts that were really well received. Fabulous customer service as well regarding delivery both nationally and internationally

9 September 2026
Grape & Bean logo

Reply from Grape & Bean

Thank you Emily. What a lovely review! 🙏

Rated 5 out of 5 stars

Easy of ordering

Easy of ordering, delivery on time. Sent a gift recipe to very happy

16 September 2026
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Reply from Grape & Bean

Thanks Ann 🙂

Rated 5 out of 5 stars

Five Stars

Great service and product.Delivery on time.

15 September 2026
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Reply from Grape & Bean

Thank you for your order and kind review 🙏

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Delighted with my purchase. Very prompt response when I had a query.

31 August 2026
Grape & Bean logo

Reply from Grape & Bean

Thank you for your order and lovely review ☺️

Rated 5 out of 5 stars

Overall great experience

Nice products. Excellent customer service. Appreciate that they partner with family owned Irish businesses and an organization that provides food for school children.

25 August 2026
Grape & Bean logo

Reply from Grape & Bean

Thanks Maureen
You might like to know that we recently passed 100,000 school meals donated to some of the poorest children in the world. Thank you for your support

Rated 5 out of 5 stars

I have been ordering from the off…

I have been ordering from the off licence for the last couple of months and I am very happy with their selection. Also, customer service is excellent as they promptly follow up when there are delays with the delivery, highly recommended!

14 August 2026
Grape & Bean logo

Reply from Grape & Bean

Thank you very much Silvia 🙏

Rated 5 out of 5 stars

Superb is not a good enough description

Superb Irish Company . The hampers were praised by people I sent to and the communications and delivery exceptional. I spoke to one of the staff there and could not have been more helpful.The artisan is a beautiful hamper and would recommend . I was made aware of delivery etc. Top class product and top class company

10 August 2026
Grape & Bean logo

Reply from Grape & Bean

Thank you very much for your order and lovely review Martin 🙏

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