The Bouqs Company Reviews 

99,466
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 9,879 reviews, reviewers had a great experience with this company. Customers love the website because it is very easy to navigate and helps them find wonderful seasonal arrangements without any trouble. Reviewers often point out that the flowers arrive fresh from the farm and standard deliveries are reliable. Some reviewers were not happy with the delivery and product quality, noting that specific orders unfortunately arrived wilted, damaged, or delayed. Additionally, a few consumers mentioned cumbersome steps regarding the online redemption process and small print on message cards. People also experienced issues when flowers did not match the online photographs or descriptions provided.

What people talk about most

Product

Reviewers mention ambiguous feedback about product satisfaction, as many consumers praise the gorgeous... See more

Quality

Reviewers highlight ambiguous aspects of quality, expressing delight with the beautiful, fresh arrangements... See more

Delivery service

People report ambiguous experiences with delivery service, as some reviewers praise reliable and scheduled... See more

Order

Users describe ambiguous interactions with order experiences, as many customers appreciate the great variety... See more

User experience

Clients share positive opinions on user experience, describing the website as easy to navigate and very user... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My "shopping experience was great- lovely selection, easy web site, super service, happy recipient! One thing a competitor does is sends me a photo of the sent bouquet- the actual one, so I see any... See more

Company replied

Rated 4 out of 5 stars

Great selection and suggestions. Web site is very easy to navigate and fully transparent. Very nice to have last minute same day or next day options. Did have to restart the web site twice durin... See more

Company replied

Rated 4 out of 5 stars

The redemption process is not very user friendly. I should not have to create an account and populate the fields as if i’m making a purchase in order to redeem a gift sent to me; the giver had alread... See more

Company replied

Rated 4 out of 5 stars

The order was easy to place, shipping was on schedule, delivery updates provided. Only 4 stars because the flowers were already mostly opened/bloomed and don't seem like they will last. I'm only on... See more

Company replied



Company details

  1. Flower Market
  2. also in
  3. Florist
  4. Flower Delivery
  5. Flower Designer
  6. Plant Nursery

About The Bouqs Company

Written by the company

Why The Bouqs Co.?
The Bouqs Co.'s philosophy is simple: care about people, the planet, and the process of growing flowers. Bouqs believes in farm-direct, transparent sourcing, which means partnering with farmers who use sustainable growing practices like minimizing waste and recycling water. The end result? No more middlemen! Flowers stay fresher, longer —for birthdays, anniversaries, new beginnings, or just because.

Our Story & Mission
Founded with the belief that there can never be too much kindness or compassion in the world, we believe that the simple gesture of gifting flowers can transform your day, rekindle an old connection, or spark a new one. And we believe in the power of community and our shared mission: To create a better way to deliver responsibly sourced, farm-fresh flowers and gifts made with love to the people you love the most.

Eco Friendly Flowers
We’re helping farmers all over the world grow their business!  We partner with eco-friendly farms that minimize waste, recycle water, and use sustainable growing practices.  This farm direct, transparent sourcing means we say “bye” to all those middlemen and “yes” to longer lasting flowers.

Monthly Flower Subscriptions
Happiness. Delivered. Monthly flower subscriptions. Long-lasting blooms, straight from the farm--starting at $52.

Our Best Deal
Up to 30% off + free shipping. ​Plus, exclusive discounts on one-time orders.​ Skip, cancel, or pause your subscription any time after your first order.

Flexibility
Pick your frequency, with options from weekly to every other month. Customize your subscription once and let us do the rest, or choose the recipient, date, and flowers for each delivery.

The Best Blooms
Access to a curated collection of Bouqs from eco-friendly farms makes for memorable unboxing, every time.

Wedding & Event Flowers
Get the wedding and event flowers of your dreams while sticking to your budget. Choose from our selection of pre-arranged wedding arrangements or go the DIY route using bulk flowers to create personalized arrangements for any event.

Shop The Bouqs Collections
Flowers
Subscriptions
Birthday & Occasions
Next Day Flower Delivery
Plants
Budget Flowers
Flower Deals
Corporate Gifting
Retail
Shop In Store

Contact info

3.8

Great

TrustScore 4 out of 5

99K reviews

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3.8

All reviews

(99,466)

9,456 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

For the price, meh

For the price, the bouquets are very small and several of the flowers did not survive the trip. The gothic themed bouquet I received was…. Meh. Won’t be buying again.

1 October 2026
Rated 5 out of 5 stars

From Bad to Wonderful

Last year I ordered flowers from The Bouqs company as a gift to my mom, but when they arrived they were not in good condition. I contacted The Bouqs company and they immediately gave me a credit for the full price of the flowers. Almost one year later I use the credit for more flowers for my mom, but this time they are gorgeous! Great customer service and beautiful flowers!

1 October 2026
Rated 5 out of 5 stars

The flowers are beautiful and made the…

The flowers are beautiful and made the person that received them very happy.

9 October 2026
The Bouqs Company logo

Reply from The Bouqs Company

Hi Charlene,

We are so thrilled to hear that the arrangement brought so much joy to your recipient! Knowing our gorgeous blooms helped create such a happy moment truly warms our hearts. Thank you for sharing your wonderful feedback with us!

Keep Blooming! 
Ram@TheBouqsCo.

Rated 5 out of 5 stars

I love the selection of flowers

I love the selection of flowers, prices are reasonable and shipping can be fast!

14 October 2026
The Bouqs Company logo

Reply from The Bouqs Company

Hello Jennifer,

We are so thrilled to hear that you love our wide variety of blooms and appreciate our reasonable pricing and speedy delivery! Thank you so much for sharing your wonderful feedback with us.

Keep Blooming! 
Ram@TheBouqsCo.

Rated 2 out of 5 stars

Not at all impressed: Delivered flowers in a box!

Not at all impressed and I went with this company from the number of high reviews it had. Maybe I overlooked this, but I think it's shameful for any floral delivery company to deliver flowers in a box! I could have done that through Amazon. But no, we wanted our colleague to have something special following her surgery and y'all delivered her flowers in a box because I set the delivery date to a different day. That shouldn't matter! You are a floral delivery company, and those flowers should have been arranged and delivered properly, especially for the amount I paid. Yall should honestly be ashamed of yourselves.

30 September 2026
Rated 5 out of 5 stars

Long lasting freshness and beauty.

The flowers shipped are fresh and arrive well packaged. They have lasted longer than most bouquets I've sent. Recipients have been very happy. I sent some to myself and couldn't have been more pleased with the quality and beauty of the floral arrangement I received.

10 October 2026
The Bouqs Company logo

Reply from The Bouqs Company

Hi Sheri,

We are delighted to hear that your arrangements arrived safely and stayed fresh for so long. It is wonderful to know that both your gift recipients and you personally were so pleased with the quality and stunning appearance of the blooms. Thank you for sharing your experience with us!

Keep Blooming! 
Ram@TheBouqsCo.

Rated 5 out of 5 stars

Beautiful and just like the picture

Beautiful and just like the picture

1 October 2026
The Bouqs Company logo

Reply from The Bouqs Company

Hi Kate,

We are so thrilled to hear that your arrangement arrived looking just as stunning as you expected! Thank you so much for taking the time to share your wonderful feedback with us.

Keep Blooming! 
Ram@TheBouqsCo.

Rated 3 out of 5 stars

I like the subscription feature

I like the subscription feature, but it used to allow a better choice of timing to reorder. Now it is only limited to monthly or bi monthly orders. When I first joined it allowed for yearly (birthdays, valentines, anniversary) options. The flower choices also could be larger for subscriptions, since the cost is rising in a few weeks.

13 October 2026
Rated 5 out of 5 stars

Beautiful flowers and good customer…

Beautiful flowers and good customer service!
In the first delivery, my vase arrived broken, and customer service sent me a replacement delivery. The color and selection of the flowers are delightful.

29 September 2026
The Bouqs Company logo

Reply from The Bouqs Company

Hi there,

We are so sorry to hear that your original container arrived damaged, but we are thrilled that our support team was able to quickly send out a fresh replacement. It is wonderful to know that you are enjoying the vibrant colors and lovely arrangement of your new bouquet. Thank you for sharing your experience with us!

Keep Blooming! 
Ram@TheBouqsCo.

Rated 5 out of 5 stars

Thanks for the 15 dollar discount

Thanks for the 15 dollar discount. Flowers have always been great!

13 October 2026
The Bouqs Company logo

Reply from The Bouqs Company

Hi James,

We are so pleased to hear that you enjoyed the savings on your order and have consistently had a great experience with our floral arrangements. Thank you so much for taking the time to share your wonderful feedback with us!

Keep Blooming! 
Ram@TheBouqsCo.

Rated 5 out of 5 stars

The flowers were “beautiful,” as…

The flowers were “beautiful,” as reported by the recipient. Delivered on time and in great condition.

30 September 2026
The Bouqs Company logo

Reply from The Bouqs Company

Hello there,

We are so happy to hear that your gift recipient loved the arrangement! It is wonderful to know that the blooms arrived on schedule and in excellent condition. Thank you so much for taking the time to share your delightful feedback with us.

Keep Blooming! 
Ram@TheBouqsCo.

Rated 5 out of 5 stars

Great prices on beautiful bouquets and…

Great prices on beautiful bouquets and the subscription is awesome.

13 October 2026
The Bouqs Company logo

Reply from The Bouqs Company

Hello Jose,

We are so delighted to hear that you love our floral selections and affordable pricing! It is wonderful to know that you are enjoying the convenience and value of our subscription service. Thank you so much for taking the time to share your fantastic feedback with us!

Keep Blooming! 
Ram@TheBouqsCo.

Rated 5 out of 5 stars

Great customer service

I'm always happy with Bouqs, but I had an issue with my flower delivery recently. But Marvin, at the customer service team, responded quickly and handled the situation professionally (and friendly). I really appreciate his prompt response and the solution he offered. I'm very happy with the customer service.
Thank you for making things right!

5 October 2026
Unprompted review
The Bouqs Company logo

Reply from The Bouqs Company

Hi there,

We are so glad to hear that your recent experience with our support team was a positive one. While we always strive for perfection with every delivery, it is wonderful to know that our representative was able to assist you quickly, kindly, and resolve the matter to your satisfaction. Thank you for your continued support and for taking the time to share your kind feedback with us!

Keep Blooming! 
Ram@TheBouqsCo.

Rated 5 out of 5 stars

Had a delivery of an arrangement that…

Had a delivery of an arrangement that was ruined and the team was so helpful in providing a replacement.

13 October 2026
The Bouqs Company logo

Reply from The Bouqs Company

Hi Kenzie,

We are so glad our team could assist you right away when your original order arrived damaged. Thank you for your patience and for taking the time to share your kind feedback with us!

Keep Blooming! 
Ram@TheBouqsCo.

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