See NetSuite customers, vendors, and transactions beside every conversation in Hiver.
When a customer asks about an invoice or an order, the answer lives in NetSuite while the question sits in your inbox. Hiver’s NetSuite integration closes that gap. It surfaces the right customer, vendor, and transaction records inside the conversation, so your team answers with the numbers in front of them instead of hunting for them.
Here’s what you can do with our NetSuite integration:
- See customer, vendor, and contact records in the right panel, surfaced for each conversation, and search NetSuite records and fields without leaving Hiver
- Use direct links to open the entry in NetSuite when an agent needs the complete record
- Hover over invoice, sales order, and purchase order IDs in the subject or body to pull their details inline with Smart Previews
- Log a conversation in NetSuite by syncing the full thread to a sales order, purchase order, invoice, vendor, or customer, with every future reply logged automatically
- Give support reps the NetSuite context they need without a NetSuite license, so the whole team sees customer and transaction data without paying for extra seats
Setup uses token-based authentication with your NetSuite account, and admins control exactly which inboxes and roles can see NetSuite data.
Featured apps you can integrate with Hiver
Salesforce
Create and update CRM records from Hiver — including custom objects.`
Hubspot
See HubSpot contact and deal details alongside every conversation.
Zapier
Connect with 100+ apps to pull, push, and leverage customer and app data.
Jira
Create, link and manage Jira issues from Hiver conversations
Shopify
Access customer data and order information to issue refunds and more from Hiver.
Asana
Manage projects, link conversations to existing or create new tasks from Hiver
Quickbooks
Add, view, manage and track invoices from the comfort of Hiver.
Pipedrive
Create, view and update contacts, deals, and activities in Pipedrive from Hiver.
