Dårlig behandling
Vi havde lejet og betalt for en bil hjemmefra men da vi skulle afhente den var det så mange problemer og vi kunne ikke få fat i nogen der kunne hjælpe. Det endte med vi tog en taxi. Jeg har efterfølgende skrevet så mange gange til dem men får mailen retur med at deres postkasse er fyldt
Besvarelse fra CarTrawler
Dear Karin,
It's quite clear from your feedback that you're disappointed and frustrated. Please send us an email to hello@cartrawler.com with your booking number, a copy of this review with any other extra information/documents you might feel are relevant to your case and we will do our best to investigate.
I can assure you that we are always doing our best to provide you the best experience and improve the quality of all the services provided.
My apologies for any inconvenience caused.
Kindest Regards,
Mahmoud
Customer Relations Team
