Nightmare on Scotland 4 days TOUR
Nightmare on Scotland 4 days TOUR
4 days Scotland tour stating 28/08/2026. Coach No 25. Tour Manager Mr Joshi. Our coach remained hot without AC turned on during long journey to Glasgow from London. After complaining to startour team from the coach heating issue got resolved after 4 hours. We were in Glasgow for 3 nights. They didn't provide room service for all three nights. Those needing complimentary towels tea bags which is standard practice even in2 star hotels were totally ignored. All passengers were fuming with anger and Mr Joshi suggested to elert star tours team. Rooms and hotel remained dirty and smelly. Apart from lunch at Edinburgh, food was sub-standard (low quality). After our successful 14 day star tour with Chirag and good service received, we had hoped for similar good service in this current scotland tour on coach no. 25. Honestly this was our worst experience ever in our life. This has displeased all passengers and we're sure you would have received similar complaints from other passengers. As goodwill all passengers deserve back some refund for our bad experience. In the end we were asked to drop our room keys in box stuck in ground floor., culprits remained UNSEEN.! What a joke
With our Europe tour last night in Paris room no 546 we were beaten by bedbugs. Chirag was elerted in the morning. Hope you
sincerely look at this serious issues
