HE

Henry

Deutschland

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Taxi sollte mich am Fährhafen abholen…

Taxi sollte mich am Fährhafen abholen ich musst aber 500 meter laufen, anschließend hat der Fahrer mich dumm angemacht weil er mich anscheinend nicht kontaktieren konnte. Er war pünktlich und hat mich zum Ziel gebracht

6. Oktober 2026

Antwort von Connecto Transfers

Hi Henry,

We're sorry to hear about your experience and the disappointment caused by the driver's behaviour.
I can see that an invalid phone number was provided in the reservation, which unfortunately made it difficult for the driver to contact you. However, this certainly does not justify an unpleasant attitude towards you, and I'm sorry that you were made to feel uncomfortable.
We will address this feedback with the driver to help ensure a more professional and respectful service in the future.

Kind regards,
Ivana