Candice Ding

Canada

Reviews

Review of Isinwheel


Rated 5 out of 5 stars

A Big Thank You to isinwheel’s Support Team

I recently purchased an e-bike from isinwheel, and I had been saving up for quite some time to be able to afford it. As a new customer, I had a first-purchase coupon that could have saved me a significant amount of money. Unfortunately, I only noticed the coupon code in my email after I had already placed my order.

I was honestly quite disappointed because the amount I could have saved was not insignificant for my family. I reached out to the isinwheel support team, explained my situation, and they were kind enough to manually refund me the amount I would have saved by using the coupon.

I truly appreciate their understanding and willingness to help. Thank you so much to the isinwheel support team for taking care of this for me. Your kindness and customer service really made a difference!

October 2, 2026
Unprompted review