Outstanding communication
Outstanding communication! Well done from start to finish . The only problem that I see is that they are too far away
Thank you
Reply from Epic Cycles
Thank you for leaving such a great review.
Yes, unfortunately we have only two locations in Ontario, but we do provide fast shipping within Canada and also to the US and International addresses (with some exceptions). We are happy that we were able to provide you with the service experience that you, and all of our customers, expect and deserve.
Please let us know if we can provide any further assistance or answer any questions you may have. We would appreciate any feedback you can provide so we can improve our processes and systems.
We want you to share your story so we can continue to build our community and delight all of our Customers.
We also have a YouTube channel that you can subscribe to where you can watch, like, and leave comments on product videos and reviews, maintenance and technical tips, and more, here:
https://www.youtube.com/@epiccycles9
Thank you once again for being part of our EPIC journey. We truly appreciate you!