12 days in and only an order confirmation received. No shipping
Ordered on 6/10 and have received no communication or shipping notifications. Emailed asking for a refund at this point. I’m sure they will all the sudden ship and say they can’t call it back.
June 10, 2026
Unprompted review
Reply from SUNSEAUP
Dear Charlene,
We sincerely apologize for the delayed shipping and lack of timely shipping updates that upset you.
We have checked our records and confirmed you contacted our support team to cancel your order on the day you posted this review, and your refund has been processed promptly.
We would like to clarify that we never reject valid cancellation requests for unshipped orders, nor will we ship out items against customers’ wishes. We kindly ask you to avoid posting comments without factual basis.
Sunseaup Team