Kevin Langley

New Zealand

Reviews

Review of Sentdream

Rated 3 out of 5 stars

The time to send such a small package…

The time to send such a small package was slow. It was held up in US customs the longest yet something I order out of Temu in China is in my living room in 5days.

September 1, 2026
Unprompted review

Reply from Sentdream

Dear Kevin Langley,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@sentdream.net
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Review of Groundingwell

Rated 3 out of 5 stars

Mat design failure

The unit worked ok for sometime then the ss clip button that the ground wire is attached to on the mat fell apart. The mat is now unusable.

December 5, 2025
Unprompted review

Reply from Groundingwell

Hi Kevin,


We apologize for any inconvenience you've experienced. Your satisfaction is of utmost importance to us, and we recognize the significance of promptly addressing and resolving any concerns you may have.

Please email us at support@groundingwell.com, including your order details and the subject "Trustpilot review," so we can assist you promptly. At the moment, we couldn't find any orders linked to this review.

We look forward to hearing from you.