annmariegriffhotmail.co.uk

United Kingdom

Reviews

Review of Sapphireparking

Review of Hillarys

Rated 1 out of 5 stars

… 9468096

Had some blinds fitted by Paul he came once to measure up but the blinds did not fit proper and we were left after he came back to rectify the mis calculation to block the light. So they had to lengthen then pole and we were left with big gap. They would not change my pole and now left with defect. My advice stay away they not helpful. I do not want to change my review . Hillarys have said they would remove my review in 3 days if I did not response. My case number 9468096. The pole was moved towards the wall which has left gap in middle and does not interfere with the cords at all we have no problem . I am not going to continue this conversation it’s pointless . I just wish I never choose hillarys

December 22, 2023
Unprompted review

Reply from Hillarys

Hi there,

We're disappointed to hear of your experience with us and in order for us to review the account further we require some further details and have sent you a request.

Thanks
Laura

***Update***
Hi Ann,

Thank you for providing your details.

We have reviewed the details and images on your account and regretfully the response you have received is correct.

You have 2 vertical blinds installed in a large patio window with a skirting board at the bottom. We have to install the head rails in a position where the louvers are free from catching on the skirting board as over time they may become damaged.

Becky

Review of WeCure

Rated 1 out of 5 stars

Shocking stay away is my advice would…I did not get my printout of what I paid for please don’t question my opinion ye are a dreadful company full stop and I will be advising people in uk of my oponin

Shocking stay away is my advice would deal with dentist themselves they all have English speaking co ordinaries. Stay away from we cure was left bill with no assistance or help towards cost. gone out there now 5-6 times they are dreadful

October 2, 2023
Unprompted review

Reply from WeCure

Dear Ann Marie
Thank you for providing feedback on your recent experiences with our services. We genuinely appreciate your input, as it allows us to address any misunderstandings and maintain the highest standards of service for all our clients.

Firstly, we would like to clarify that you have visited our clinic on four occasions, rather than the five to six times mentioned in your review. It is important to ensure accuracy when discussing your interactions with us.

We understand that you expressed a preference for an alternative coordinator, primarily due to your personal preferences. It is important to clarify that our commitment to maintaining professionalism and respectful behavior within our team remains unwavering. We take all interactions with our clients seriously and strive to provide a high standard of service. In response to your concerns, we did make adjustments to your care arrangements in an effort to provide a more suitable experience. Our aim is to ensure a positive and respectful environment for both our clients and our staff.

Regarding the billing process, we assure you that we take great care in maintaining transparency and clarity in all financial matters. The costs of your treatment were conveyed to you in a clear and detailed manner prior to your last visit. This information was also reiterated to you in writing on multiple occasions. We are confident in the accuracy and transparency of our billing practices.

It is essential for us to address any inaccuracies in your review to ensure that our services are fairly represented. We are committed to providing the best possible care and experience for our clients, and we value your feedback in this process.

If you have any further concerns or specific issues you would like us to address, please do not hesitate to reach out directly to us. We are here to assist and ensure your experience with our clinic is as smooth and positive as possible.

Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.

We wish you all the best

WeCure Customer Care Team