Paul Thompson

So... i bought a pair of the hiking boots about 4 months ago. Absolutely love them, comfortable, chunky, take a hammering and fit my wide feet. I do a fair amount of walking each day and my feet don't feel as sore after a days work (knees yes, feet not).
Of cause you like the shoes/brand so you want to support it and shop with them again. I had some offers sent to me by email, took on the offer and I purchased another 3 pairs. Got 1 pair on 5th October and nothing since. Not at all impressed with the delivery of these. Trying to get hold of someone from customer services.. got more chance winning the lottery. Another little gripe as well, i shouldn't have to pay extra for delivery insurance it should be automatic with the delivery.
This time has been a disappointment and I dont feel the wait is acceptable so I will be making these my last. Shame.

Waste of time google is, I review business and then they have the utter gall to tell me that my reviews aren't genuine. And its all the low star one's, its impossible to contact anyone or to appeal. Its not difficult to send me an email to tell me that the review/s have been marked as spam/fake and a link to appeal. Oh but no, you just have to fall on it by accident. Every review i have ever done is real and reviewed on my experience on said business. Think its google themselves protecting businesses from low scoring reviews.

So, I've been a customer since Christmas 2024, in all this time the app and website wont log me on, at all... I have run the account perfectly fine, comes out every month the day after my payday. Get an email and text before my DD comes out but the app and website are grim. It wont log me on at all. Saying that my email and mobile aren't recognised. Yet... they text and email me each month perfectly fine on them. Come to the point now im just going to pay off the outstanding balance and move on. For me, I'll be glad to see the back of this agreement.

Been a customer for three years and had no problems whatsoever. Unfortunately I have just closed my account. As my credit file has increased and I am getting better offer APR credit cards, this is now the highest APR card i had and because of this i just wasnt using it. This card, amongst others have helped in increasing my credit score. If you use them wisely they are a great way of increasing your credit score over time. If im offered a better APR I'd have no hesitation in taking out another card.

I've been a customer for years and years, just about to buy my 31st pair from them. I can't see me going anywhere else tbh.

Absolute joke of a company, can't speak to anyone at all. Call the number "here at coreservices, we are here to help.." er, you are clearly not here to help anyone.... Purchased a hawksmore mower from Toolstation and cable snapped. Ordered and paid for the part and not had anything since. I've emailed, no reply I've called, refuse to speak to anyone, even used live chat and they don't reply. Now I've got to go to my bank and try get my money back. My advice to you is don't buy anything from Toolstation cos if it goes wrong ya f0"ked this company do the parts and you don't get them. Probably why everything is automated cos they know they would get a mouthful.
Let me guess as well.. coreservices will want my info for this genuine review and if I don't they will have it took down.
Worst company I've never spoken to. Don't be a fool like me, don't go to Toolstation cos when it breaks ya on ya own

This came up on my tic tok. Said that you can improve your credit score by 300 points in three months.....
Well I should have known better as the advertiser had turned off commenting. I have had loqbox for 3 months and a couple of days, I pay £20 per month as it looks like a loan and my rent is also included. My credit score has gone down by 1 point in them 3 months. I have never missed any payments in years (I was in an IVA that finished in August and my credit was at 564) even when I was in my IVA I had no missed payments for anything. My reason for going on the IVA was my marriage breakdown and the credit was all in my name. I feel douped and now if I stop cos of the "loan" it will ruin my credit even more.
The way it was advertised it was like it's the cure to all your credit problems, it's far from it. I have never missed a payment in 10 years and the IVA ruined my rating, this thing hasn't helped one bit. My advice... If you come across this on the social media sites and the advertiser has turned off commenting, that Sir is for a reason and don't be as foolish as I was.

Bought a case for my new Samsung galaxy S23 ultra. Not only did take ages to come, once it did the bag stated... phone case £11.95. I paid £40. I understand a business needs to make money but that's some profit that.
Then I opened the bag and seen what my £40 case was like.... In the pics it looks boss but it was far from it, the screen attachment/protection was as thin as you could make it. Flexible and as thin as single ply bog roll. I removed the fingerprint sticker being very careful not to touch it as per the instructions, I followed them to a tee. Fitted the phone and it was a proper snug fit, (that bit I liked) followed the instructions again to press on fingerprint tab, then applied the back. Now it was all together. I tried my phone with the fingerprint and it didn't work, I even tried it with a fresh fingerprint, nope wouldn't have it. Caused me nowt but trouble as to log on to banking and credit card apps I needed my fingerprint. Then for the next two days I thought the network was down with my phone provider, I could get calls and use my internet but speaking to anyone they couldn't hear me (not good when I take calls from Emergency Services with my job at all hours). I phoned my provider who also couldn't hear me so I had to use someone elses phone to contact them and they told me to remove the phone case and HEY PRESTO my phone worked perfectly again. I don't recommend buying from them. I'm far from happy wasting £40. Put my old case on and now waiting for a screen protector from someone else. I have a work phone also with a case like this one I bought but that works great, has a thick screen protector/all round protection, I thought it was the same one I was buying, how wrong I was...

I purchased a Glamping stay for 4 nights for £149. I pressed on the wrong one and as I have diabetes I wanted a room with a toilet (it was the one below in the app that had a bathroom/shower in the glamping pod). Texted Wowcher through WhatsApp explained what had happened and was offered a refund or to put the funds on my wallet to spend again. I made the completely wrong choice....
I chose to have MY funds put in my wallet as the place I was originally going to book also had hotel rooms. I purchased the wowcher hotel room (my biggest mistake)..
So I called the hotel, and called, and called, and called. I made 22 calls, twice it was engaged.
I contacted the hotel by email to call my mobile to book a date that I wanted. I also gave my preferred date. It took days for a reply. No call just a reply with available dates so chose one of the dates, again days for a reply. Sent them screenshots of the Wowcher codes, then there was a problem with the codes. Again texted and said this is stupid this could be all sorted with a phone call to my mobile and again stated my number. Again ignored, and email reply sent again. That was it ,had enough. Told them to forget it and I'll get a refund from Wowcher as I asked for in my eyes, a simple request.
I immediately contacted Wowcher, then had a call from the hotel in question. I kept my cool and stated the service I have received in my opinion was completely unacceptable and this is the first time a hotel has refused to speak to a potential client over the phone and by email only (yes I totally understand the covid situation, but the place is open with staff and clients). She was very apologetic and said the date I was offered is available and would be putting on afternoon tea as an apology. Right ok, left it at that (the date is three months away). Two minutes later get a call that the date went to a client last night. That was it, told her I've had enough and if you had just called me as requested a week ago I would of had that date, so just cancel everything.
So Wowcher....
With the first customer adviser Ben, who's help was great.
The second Arthur, couldn't give a flying... Well you know what I mean.
I have been refused a refund and told its got to go back in my wallet as that's how it was paid. Absolute joke. I now have three months to spend it or loose it. I'm going to speak to trading standards. My faith in Wowcher has now gone and after the experience with not only them but the hotel.

Royal mail is on par with DPD as the worst delivery company in the uk.
They just refuse to speak to there customers over the phone (well dont need to have a genius IQ to work out the reason why), it's all automated. We ain't all secretaries and type 500 words a min, its infuriating to say the least. Can't blame the covid19 either, been like this way, way before all this started. The package I'm waiting for was picked up the day I purchased it and 8 days later is still in the first place it was sent too. Taking the absolute p!$$. Not happy one bit. The item, I could have walked there, got arrested for illegal travel, spent the night in the cells, released and walked back home in that time.