Max

Payment recieved, service ins't porvided
The current company only provides DHL Premium shipping. No other options, no pickup point, lockers, etc. And the price is relevant to DHL Premium shipment.
But in the final steps of the delivery process, shipment handled by third party lowest grade courrier company. They decline any home deliveries at all, miss all deadlines, drop package in random pickup point without authorization.
So in the end, as an end user who already paid for DHL Premium delivery, I need to spend 1.5h, fuel and time to pickup parcel. And found that the packaging of the parcel was heavily damaged.
During this process, KFM-Motorräder declined any responsibility and consequences for not providing the advertised service for which was already paid for, and didn't try to resolve the issues from their side, when DHL has full contractual obligations with them.

First of all they send an offer through aggregators.
Next, they need to make calculations and request absolutly not neccessary data for calculation, including personal data without a GDPR sign.
And the process is not finished cause of internal company limitations with full disregard of EU directives. Great. It's just personal data collector slop.

As a long term user, now my card is blocked for skin color issue. This is new requirement from ECB and MICA as company located in EU. They just must provide equity in service for different groups, and if some group is overflow, they just decline their service by skin color, using you selfie verification data.

Absolute reverse sevice. The courrier so busy, and so unmotivated, that you need to somehow catch him during his routine to just recieve you parcel. Or he can just send it back, cause he just don't want make ordered home delivery, cause it to far for him.

Never made payment in advance. Website advertise 24/48 delivery deadline. After 9 days from order placment date, shipment still not delivered. During this period, customer support never answered to any question. Just: someday maybe it will reach you destination, may be not.

Edit: after 11 days of missing delivery deadli es, transport company just decline delivery. Shipment address not on their route. Meantime Primor do absolutly nothing to resolve the issue, they are still waiting for response from transport company ....

Ordered 2 tires. Received 1 and out of delivery deadlines. Try reach shop by the mail, and didn't receive any response or solution.

Now, your dispute can be closed without your approval. Just when tracking updates to the delivered. But nobody cares about whether it was actually received by the client, if POD exists, etc.
Also, as a good additional, you lose access to check the current order details page and future options to manage it.

The store violates all EU Buyer rights, Spanish buyer rights, and any marketplace terms and conditions if you make an order not directly.
After receiving payment, they are absolutely sure that all obligations to the client no more existen.
Before ordering anything, double-check how to make chargebacks with your bank, because if something goes wrong, motointegrator just washes their hands, and never resolve anything.

Oral-B ignores all warranty obligations under the program of extended warranty and all possible communication with customers.
It was not possible to reach any tools or a possible solution to stop the working toothbrush, which was registered under an extended warranty

Reach this "company" for the KitDigital program. The contract provided by the company was fully unfair for the client's side. In a nutshell, the company didn't take any responsibility for anything and put everything on the client, even their own mistakes and failures.
Also company critically declines any minor changes to the contract.

The company positions itself as a Digitalization Agent for the Digital Kit program, but has a very weak contract, which puts almost all risk on the client side. Meantime, support tells that the company takes responsibility, contract didn't cover it. Ask for small common changes in the contract for highlighting both sides' responsibilities and risks, resulting in a passive-aggression response and full decline.

My order was sent to an unknown random address. Support did totally nothing, to redirect the package or send a replacement!
On the day of delivery deadline, tracking showed that the package was in a different part of spain, support was reached and informed about the problem. The problem wasn't resolved, and actions weren't taken. 1 month after it, I'm still getting responses like: we are still waiting for a reply from the transportation company to do anything with the package. No replacement, no refund, no redirection, nothing. Also, tracking clearly shows that the package is stuck in an unknown location

Scam! Ignore the own website payment page and didn't accept PayPal.
Support telling that they only accept money and are not responsible for transportation, deadlines, etc, which is illegal, and totally ignore all EU regulations and laws regarding e-commerce.

Scam or totally unprofessional.
Trying to buy a heat tank. Asking basic technical questions about the tank configuration, and didn't get any adequate answers: we just don't know. Instead, support send me a catalogue with 12 tanks. I'm asking them the exact model and modification of the listed tank, to check it in the catalogue, and the answer was: We don't know. One of these 12 is random.

Scam store. Low rating + support decline any secured payment. Didn't provide any guarantees about anything. Usual scam for pay and forget.

Before making an order, I was checking the payment and found a ridiculous fee for PayPal options. After trying to reach customer service for a double check. As expected, this is not a store, a total scam. Customer service can't even understand customers and provides random nonsense.

Dead website. Support and sales newer respond

Scam! 4 days after payment, no shipment, no response, no status. Only after opening a PayPal dispute, the seller start replying and confirming, he didn't even plan to ship anything!

Another fake store?
After 48h after making order, no shipment, no contact, no tracking, nothing. Seller ignore communication by email, and whatsapp.

Didn't meet own's deadlines. Accept pre-payment (which is core evil in e-commerce) provide delivery time. On the end day of the delivery deadline, the order was simply not sent, and not even consolidated in the warehouse. Respond for deadlines? Not for this marketplace