United Kingdom
Review of Iliad
Terrible 5G connection issues, constantly not working out incredibly slow, worse than 3G ever was.
Appalling activation of fibre. I've waited 5 weeks and still no contact from the technician to arrange an appointment.
Review of Gotogate
Firstly, we paid for seat numbers that we did not receive so we all had to sit separately.
Then the customer service was terrible! Absolutely no ability for anyone to do anything to resolve the situation or even to accept a mistake and provide a quick and simple refund on the cost of choosing our seats. It took them a whole week to call me back, and they still told me I had to fill out a whole new form for a simple refund, having promised a call within 24 hours. Then the supervisor put the phone down on me when I calmly pointed out that it had been a full week to speak to a supervisor.
Reply from Gotogate
Hello David Zammit,
As you have failed to provide us with a valid booking code in the private section of the review, we are unable to locate your booking in our system and see what truly happened.
Best regards,
Gotogate Team.
Review of Argos
So this has happened several times with Argos. You find what you want on the website, but then the item is not available in any stores or for delivery. Stop trying to sell stuff you don't have please.
Reply from Argos
Hi David, I am sorry you have not been able to purchase the items you have wanted from us. We are working hard to replenish all stock as quickly as possible and would advise to keep checking our website for the most up to date stock information.
Natalie
Review of Currys
What's the point of a system that tells you if something is available to buy if you then find out it's not actually in stock and your order can't be processed?
And what's the point of a webchat facility if there is no one available to answer your queries.
Reply from Currys
Hi David, sorry to hear this. If it's still an outstanding issue, we'd advise messaging on Facebook or Twitter as our social media team will investigate. - Dan
Review of Millets
Waited 2 weeks for dispatch, then 1 week for delivery and item didn't turn up. No option for express delivery to get my items to me. So 3 weeks completely wasted leaving me without my items just before my trip.
Reply from Millets
Hi David,
Thank you for your online review today.
I am really sorry to hear that your order has not arrived and that you have not been able to get the items you were after. Sorry for the inconvenience and upset this may have caused.
Kind Regards,
Jordan,
Millets Online Review Team
Review of Pharmacy2U Ltd
I love that you can reorder a prescription simply by replying "yes" to a text. So easy! 😀
Review of lolipromdress.com
Appalling customer service. Dress far too large for my daughter and she didn't like the style. After the run around with loads of emails and photos they have refused to accept a return by simply not answering to emails. Worst company I have ever come across. Avoid them like the plague.
