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Abbott Lyon Reviews 

36,673
•
TrustScore 4.5 out of 5

4.5

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Considering 11,220 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful jewellery designs, noting that the pieces are stylish, elegant, timeless, and make perfect thoughtful gifts for special occasions. People also highlight the exceptional product quality, describing the items as luxurious, finely crafted, and durable for daily wear. However, some customers also noted that the online ordering process is extremely straightforward and delivery services are consistently exceptionally quick and efficient. Consumers additionally appreciate the stunning luxury packaging presentation, along with the responsive and exceptionally helpful support team whenever assistance is required.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the beautiful design,... See more

Delivery service

Consumers express mixed feelings regarding the delivery service, with many reviewers praising super fast... See more

Customer service

People report ambiguous experiences with customer service, as many consumers praise helpful staff and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am impressed with the customer services. Every query I have had has been answered quickly and with satisfaction. My necklace did take ages to be delivered (5 months) which seemed extortionate. A... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Absolutely gorgeous jewellery! I’m so happy with my gold initial bracelet from Abbott Lyon! The quality is beautiful, it looks so elegant and classy, and the personalised initial makes it fee... See more

Rated 5 out of 5 stars

Absolutely love my gold huggie earrings! ✨ They’re so pretty and elegant, with just the right amount of sparkle. I love how they add a little touch of luxury to any outfit, whether I’m dressing up or... See more

Rated 5 out of 5 stars

Gorgeous quality and great value! This is my all time favourite jewellery brand!! I have been buying Abbott Lyon jewellery both for myself and as gifts for years now and the quality and service is per... See more

Company details

  1. Jewelry Store
  2. also in
  3. Watch Store

Written by the company

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

37K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(36,673)

10,684 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I’ve had such a positive experience…

I’ve had such a positive experience with Abbott Lyon\. Their jewellery is beautiful, stylish and perfect for both everyday wear and special occasions\. Everything feels thoughtfully designed, and the personalised pieces make such lovely gifts\. The website is easy to use, and I also love being part of the Abbott Lyon community\. I would happily recommend the brand to anyone looking for elegant jewellery with a personal touch\.

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful jewellery and excellent…

Beautiful jewellery and excellent quality! ✨
I absolutely love Abbott Lyon! Their pieces are beautiful, elegant and timeless, with stunning attention to detail. The designs feel so special and make the perfect addition to any jewellery collection. I also love the overall aesthetic of the brand. Definitely a brand I would recommend to anyone looking for beautiful jewellery!

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality

I am very impressed of the quality of the products received. Also, the order was delivered very quickly and in some amazing packaging, making it look like I’ve got an expensive gift. Loved every piece.

October 9, 2026
Unprompted review
Rated 5 out of 5 stars

My go to for jewellery

Abbott Lyon has become one of my go to places for jewellery, great selection of different pieces and amazing quality. Also come beautifully packaged making the whole experience feel special

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

Prettiest pieces

I ordered a dainty necklace and bracelet from abbot lyon, they are so perfect!!!!! So pretty i would definitely recommend. Delivery is fast too.

October 14, 2026
Unprompted review

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