VEVOR Reviews 

Good product exactly as described prompt delivery

All good! Thanks a lot

The product arrived very quickly. However, there was a problem with it. The part used for pumping was damaged and air was leaking out. I requested a replacement, but it’s been 18 days and I’m still waiting for the replacement part. Their customer service is very poor. I won’t be buying anything from here again. I can’t use the product I received because it’s defective.

The item is well made, sturdy, and perfect for my needs. Delivery was prompt and I do recommend this particular product.

The most amazing part is how you can sell such high quality equipment at a fraction of the cost of most of the well known brands who've been making these products for many decades!!!
And, how you can have such a fast and efficient shipping system!
My budget appreciates it VERY much!

Service 100%

5/5, exceeds expectations. The trailer is made of sturdy materials, giving a feel of quality. Speaking of downsides, I would add small rubber leg on the back side of the trailer, facing horizontally when assembled. This place is what gets on scratchy asphalt/tiles when placed vertically for storage, so having small rubbery protection would help. I would also like a bit more stable positioning of the front and back guards, but I'm not sure how to achieve this practically, because more locking mechanisms would also increase assembly time (and increase costs). So that last point, maybe can't be addressed easily.

Overall again, I'm very satisfied with the product. My scale is 5/5 = exceeds expectations, 4/5 = meets expectations, 3/5 = below expectations, etc.

UPDATE / Follow-up to my previous 1-star review — still unresolved

This is a follow-up to my earlier review about my defective VEVOR 3-in-1 multi-game table (Order #26082400926910023209, Ticket #458481419862016).

After I posted that review, VEVOR actually reached out — on September 16th they said they'd send a replacement and asked me to confirm my shipping address. I replied immediately with my full address, as requested.

Since then: nothing. No confirmation that a replacement has actually been shipped, no tracking, no follow-up of any kind. Just silence again, exactly like every other step of this process.

At this point I've lost count of how many times I've had to chase this company for basic confirmation of what they themselves offered to do. Getting a public review to actually get a response only to be met with more silence afterward says everything about how VEVOR handles customer support.

As I wrote, I have responded with my address, which you already had. I expect to receive an confirmation with replacement being sent and tracking number.

Will update again if anything changes.

Order #26082400926910023209 | Ticket #458481419862016

UPDATE #3 — Vevor now claims they never got my reply, despite me emailing them THREE times

Another follow-up to my ongoing review about my defective VEVOR 3-in-1 multi-game table (Order #26082400926910023209, Ticket #458481419862016).

After my last update, Vevor asked for my shipping address on September 16th so they could send a replacement. I replied with my full address that same day. I then emailed again on the 16th and again on the 17th asking why I'd heard nothing back and when the replacement would actually be sent. Silence, again, on all three.

Then on September 18th — the day before the event I originally bought this table for — I get an email claiming they "have not received your reply" to the address request, and that because of this, a replacement can no longer arrive in time, so instead they're offering a full refund.

So to be clear: either Vevor's support system failed to receive THREE separate emails from me in a row, or my emails to them are being blocked/filtered somehow. Neither is acceptable for a company handling paying customers' complaints. This isn't the first time in this saga that a reply of mine has apparently "not been received" right when it wasn't convenient for them. I have screenshots of every single email I sent replying to them, timestamped, so this is fully documented on my end.

For the record: yes, I want the full refund, since a replacement now cannot arrive before the event this table was originally bought for. But this doesn't erase the fact that this entire process has been repeatedly stalled by claims of "not receiving" replies that I absolutely sent, on time, every single time.

Order #26082400926910023209 | Ticket #458481419862016

Thank you! It came exactly how I expected. And one day earlier!

👍👍👍 Aless war gut

great products at a decent price

Fast and easy, landed at our location quickly.

Thank you

Good pricing, trust worthy site, fast delivery

PRODUCT SHIPPED TO NORWAY FOR 479 NOK CUSTOMS 312 NOK ON THE WEBSITE THAT TAX WAS PAID ERROR ON THE PART OF VEVOR FRAUD !!!!!!!!!!!

Bought the Vevor 4500 PSI watercooled compressor, on 8th of August, it was dead on arrival, factory assembly pinched first compression ring in the second stage. Contacting support every answer takes 3 days to answer, provided pictures and they agreed to send a replacement part. As this part is under a lot of stress the sealing rings will wear over time and will need replacement at some point. Asking to buy 2-3 of the same cheap parts they told me they do not sell accessories separately but will replace when still in warranty........ So every time the sealing is going to fail and would take like 5 minutes to replace,I have to redo the painstaking slow process of contacting support... so I have a DOA pump I cannot even buy replacement parts for. I checked on ali express and Tuxing and Hong Yeng do offer cheap replacement parts plentiful but of course Vevor had to change the Piston size, diameter, piston rings etc to not be compatible with all of those other brands, making it impossible to buy cheap replacement parts. This is absolutely terrible planed obsolescence and means if your warranty runs out you can toss the pump into the bin...........Terrible! NEVER AGAIN. DOA pump, very slow service, no info if part is sent and when it will arrive........no replacement parts available....no compatibility with other clones of the exact same setup due to changes on parts that will wear down over time........... NEVER again........so so extremely disappointed :(
I already provided the order number on the VEVOR website.
Update 10.09.2026
Ordered on 8th of August, Its over a month with a DOA broken pump, still waiting for the replacement part..........
17.09.2026
.........still waiting..........this is so freaking terrible
24.09.2026 Vevor decided to send me a complete new unit that I did receive yesterday, the Replacement part from the first compressor still on its way but should arrive this or next week. I updated my rating to 3 stars. I am honestly scared of firing up the new pump in fear it will destroy itself again. Well they sent a new pump and the replacement parts ( 2 in fact which is good) , but the whole service process was such a long shot.....I did get a cheaper shoebox style pump for the field trophy as I needed something to fill my bottles with and that did the trick, so where does that leave us........no clue, and I am tired honestly, to invest any more time and effort into this issue. In the End I got a whole new unit in addition I havent used yet, and 2 sets of replacement parts, really nice in the end but that did not help me when I needed it the most, so right now I got a brand new Pump, the original one I got two replacement parts for the second stage AND a different breand shoebox pump......I should open a diveshop now I guess....... I updated the rating to 4 Stars, but Service time would still be 2 stars only, as it took forever to receive the replacement part.

Defective ice machine – terrible customer support
We purchased a commercial ice machine from VEVOR for our business. Unfortunately, the machine did not work properly from the beginning.
We contacted VEVOR support immediately and have now exchanged around 7–8 emails over the past two weeks. Instead of actually solving the problem, we keep receiving what appear to be the same generic template responses over and over again.
We have explained several times that this machine is needed for our daily business operations and that the issue is urgent. Despite this, there has been no meaningful solution. We have provided the requested information and tried to cooperate, but VEVOR still refuses to simply send us a working replacement.
A defective product can happen. What is unacceptable is leaving a business customer without a functioning product for weeks while repeatedly sending standard replies instead of resolving the issue.
After this experience, I cannot recommend VEVOR. Customer support should mean finding a solution — especially when a newly purchased product does not work from the start.

I’m really satisfied with VEVOR company. Quick delivery, expected quality and good service are the ground of well done business